Fault Logs - Eaton VoCALL 16 Installation And Operation Manual

14.2 Fault logs

All Faults occurring on the system – MX and connected OS are logged on the panel.
The fault log is accessible using the display under "Fault Log" option. Date and time
stamp is recorded for all faults. According to specifications by BS 5839:2011, all fault
indications are indicated within 100s of their occurrence. If any fault occurs while a
call is in progress, audible indication for fault is suppressed. It will be restored within
100s of ending of call.
Fault Type
Power Supply
In case of above faults, check the power connections – AC mains to pSu, pSu to
main board, pSu to battery, replacement of batteries. If the faults persist, call for
engineering support.
Network Faults –
CAN / Outstation loop
In case of above faults, check the loop wiring connections for any break or loose
connection. perform outstation learn procedure to confirm the changes in oS
position or addition.
InStALLAtIon And opErAtIon mAnuAL 25-13741-E January 2020 www.eaton.com
Fault Log (1-15)
01/02/19 12:30.02
Panel In Fault
02/03/19 10:54.30
Mic. Open Circuit
06/03/19 09:05.50
Speaker Open Circuit
Fault Name
PSU Not Found
AC PSU Fail
DC PSU Fail
Battery Charger
Battery Fault
Battery Resistance
CAN A/B Error
CAN A/B Loop Break
PSU A/B Short Circuit
OS Missing
OS Unknown
OS Position
OS Invalid
Description
Panel is not able to communicate with PSU
AC power source is not available
DC power source is not available
Battery is not getting charged properly / battery is
not connected
Incorrect or broken battery is connected.
Battery resistance has increased over time beyond limit and
needs replacement.
Fault on OS wiring - data lines between Panel and OS
Fault on OS loop - data lines between Panel and OS,
data lines between OS-OS
Fault on OS loop – Power lines are shorted
Outstation previously configured is not responding
An unknown OS is added in the loop
Position/Address of OS is changed in the loop
Device connected is not recognized by the panel
14. Logging facility
1
2
3
77