Uploading Diagnostic Files - Siemens NK8237 MP4.40 Installation, Function & Configuration, Commissioning

9.3.3

Uploading diagnostic files

Building Technologies
Fire Safety & Security Products
Diagnostic file purposes
The purpose of these files is to record messages of what has taken place with the
NK82xx to make it easier to determine if something is wrong, or if something im-
portant has taken place.
DIAGNO.LOG
This file is always present, and contains detailed technical information about the
behaviour of the software application running on the NK82xx. For example, if it
wasn't possible to open an internal queue during the initialisation phase, that mes-
sage is saved to this file.
The information in this file is not meant to be used by filed engineers on site. In
case of technical problems, the DIAGNO.LOG file can be transmitted to the techni-
cal support for a specific analysis.
EEProm.LOG
You create this file by selecting the Save EEProm on File button. This file con-
tains information about the NK82xx hardware status stored on the EEProm. For
example, if it wasn't possible to use the serial interface on COM3 because the se-
rial add-on board is broken, that message is saved to the EEProm.
Note: Every time you select the Save EEProm on File button, you overwrite any
existing EEProm.LOG file.
A detailed description of the EEProm log entries is provided in the table here be-
low.
ID Message text
0 EV_EEPROM_NULL
1 EV_EEPROM_INIT
2 EV_EEPROM_START
3 EV_EEPROM_NOT_ALIGNED
4 EV_EEPROM_NO_ETH_INIT
5 EV_EEPROM_TAMPER_OPEN
6 EV_EEPROM_TAMPER_CLOSE
8 EV_EEPROM_NO_SER0_INIT
9 EV_EEPROM_NO_SER1_INIT
10 EV_EEPROM_NO_SER2_INIT
11 EV_EEPROM_NO_SER3_INIT
12 EV_EEPROM_SER0_ERROR
13 EV_EEPROM_SER1_ERROR
14 EV_EEPROM_SER2_ERROR
15 EV_EEPROM_SER3_ERROR
16 EV_EEPROM_DATE_TIME
17 EV_EEPROM_NEW_DATE_TIME
18 EV_EEPROM_RESET
19 EV_EEPROM_EMERGENCY
20 EV_EEPROM_FTP_SESSION
21 EV_EEPROM_CONFIG_CHANGE
22 EV_EEPROM_SW_CHANGE
23 EV_EEPROM_CPU_CHANGE
24 EV_EEPROM_ETH_PNP_UPDATE
25 EV_EEPROM_ETH_PNP_ERROR
34 EV_EEPROM_DLL_LOAD_FAILED
35 EV_EEPROM_DLL_EXCLUDED
36 EV_EEPROM_DLL_OVERRUN
37 EV_EEPROM_DLL_VER_ERR
38 EV_EEPROM_DLL_INIT_ERR
39 EV_EEPROM_DLL_OVERTIME
Maintenance and diagnostics
Meaning
-
EEProm initialization
NK8000 unit restart
EEProm not aligned
Ethernet initialization failed
NK8000 unit box opened
NK8000 unit box closed
COM1 initialization failed
COM2 initialization failed
COM3 initialization failed
COM4 initialization failed
COM1 error
COM2 error
COM3 error
COM4 error
Date and time changed within delta threshold
Date and time changed over delta threshold
Reset command
Restart in emergency mode
FTP session opened
Configuration file changed
Software version changed
CPU changed
Ethernet EEProm update
Ethernet EEProm update failed
DLL load failure
DLL excluded from round-robin schedule
DLL response time over threshold 1
DLL version error
DLL initialization error
DLL response time over threshold 2
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06.2011