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6. Troubleshooting
Check List
3
Make sure that AC power is being supplied, then turn the ETERNUS AF on.
■
When the FAULT LED Blinks
Check the general status and the system messages in ETERNUS Web GUI. A general status of
that the ETERNUS AF contains a component that requires preventive maintenance.
In the details screen for each component, check the detailed information for each component with the
symbol and contact your maintenance engineer.
Note
For details about how to check the general status via ETERNUS CLI, refer to
CLI" (page
24).
■
When the DRIVE FAULT LED Is On
Check the drive status.
While the Protection (Shield) function is being used, the DRIVE FAULT LED is temporarily turned on. For details
on how the Protection (Shield) function works and how to check whether it is running, refer to "Design Guide".
If the problem persists, contact your maintenance engineer.
■
When the ETERNUS AF Cannot Be Connected via a Network Service
Check the points that are shown below. If the problem persists, contact your maintenance engineer.
•
Is the ETERNUS AF turned off?
Is the LAN cable disconnected? Is the LAN cable connected to a LAN port of a controller with a MASTER LED not
•
turned on?
To switch the Master CM, perform one of the following procedures.
Using the FUNCTION button/setting change switches to switch the Master CM
-
Push the FUNCTION button/CM Master Change switch (MST SW) twice within three seconds during
•
maintenance to switch the Master CM to another controller.
-
Using ETERNUS Web GUI to switch the Master CM
If the IP address for the Slave CM is specified, access to the Slave CM IP address via ETERNUS Web GUI to
switch the Master CM is performed.
Have any network devices (such as LAN switch or router) failed? Is the LAN cable disconnected or damaged?
•
Are the network device settings invalid?
Are the environment settings for the network service invalid?
•
Is the IP address correct?
•
•
Are the settings for the ETERNUS AF LAN ports (firewall) invalid?
If the problem is not resolved, follow the procedure below to restore the default values for the network
environment settings and the firewall settings.
IMPORTANT
Note that the settings (network environment settings and firewall settings) for all of the LAN ports are
initialized after the following procedure is performed.
61
indicates
"Displaying Status via ETERNUS
Operation Guide (Basic)
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