Transferring Calls; Performing A Blind Transfer; Performing A Semi-Attended/Attended Transfer; Conference Calls - Yealink W56H User Manual

2. Select the desired forwarding type and enable it.
3. Enter the destination number in the Target or Forward to field.
4. If you select the No Answer (No Answer Forward), select the desired ring time to wait before
forwarding from the After Ring Time field.
5. Confirm the action.
The status bar displays the forward icon, and the incoming calls will be forwarded to the destination
number according to your setting.

Transferring Calls

During a call, you can transfer the call to another contact.
You can use one of three ways:
• Blind Transfer: Transfer a call directly to the third party without consulting.
• Semi-Attended Transfer: Transfer a call when receiving ringback.
• Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
•

Performing a Blind Transfer

•

Performing a Semi-Attended/Attended Transfer

Performing a Blind Transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Select Options > Transfer, or press the TRAN key during a call.
On the CP930W/DD phone, select Transfer.
2. Enter the number you want to transfer to.
3. Press TRAN or Transfer to complete the transfer.
On the CP930W/DD phone, select B Trans.
Performing a Semi-Attended/Attended Transfer
You can transfer a call to another contact immediately when receiving ringback or after consulting with her/
him first.
Procedure
1. Select Options > Transfer, or press the TRAN key during a call.
On the CP930W/DD phone, select Transfer.
2. Enter the number you want to transfer to and dial out.
3. Do one of the following:
• When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer.
• After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer
(consultative transfer).

Conference Calls

The phone supports creating a conference with other two external parties and multi-way network
conference.
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