Yealink W60P Quick Start Manual
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Yealink W60P Quick Start Manual

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Get the most out of our Hosted VoIP service
with these handy instructions for the Yealink
W56P/W56H/W60P IP DECT cordless
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Summary of Contents for Yealink W60P

  • Page 1 Get the most out of our Hosted VoIP service with these handy instructions for the Yealink W56P/W56H/W60P IP DECT cordless devices.

  • Page 2: Table Of Contents

    Equipment ......................... 4 Base Station ............................4 Handset and Charger Cradle ....................... 7 Features ..........................12 Physical Features ...........................12 Main Menu ............................12 Ringtones ............................14 Calls ..............................15 Contacts ............................27 Voicemail ............................29 Online Resources......................31 Helpful Tools and Tips ......................... 31 My Account and Bill Pay ......................
  • Page 3 Make the Right Connection Thanks for choosing Midco for your business Hosted VoIP service! Your experience with this service matters to us. We hope you find this quick start guide is a helpful tool to get you going with this service. We have even more tips and tools at Midco.com/Business/Support, where you can learn more about different features, read common questions and answers, and get tips about your services.

  • Page 4: Equipment

    Equipment This phone is a full-featured mobile device, which provides reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability and low power consumption. This equipment comes with a base station, charger cradle and cordless handset.
  • Page 5 Base Station Description After the base station starts up successfully and the handset is registered to the base station, all LEDs on the base station illuminate green in sequence. Item Description • Locates a misplaced handset. Paging key • Toggles the registration mode. •...
  • Page 6 To identify your base station model: Press OK to enter the main menu. Press OK again to enter the status menu. Select Base and click OK. • Base firmware 77.x.x.x: W60B • Base firmware 25.x.x.x: W56B To restart the base station via the handset: Press OK to enter the main menu.

  • Page 7: Handset And Charger Cradle

    To set up the charger cradle and charge the handset: Connect the USB plug on the charger cradle to the DC5V port on the power adapter. Connect the power adapter into an electrical power outlet. Place the handset in the charger cradle. The handset batteries take about three hours to fully charge.
  • Page 8 Handset Overview The main hardware components of the handset are the LCD screen and the keypad. © 2019 Midcontinent Communications. rights reserved.
  • Page 9 Item Description Earpiece Outputs audio during the earpiece call Indicates handset power and some feature statuses. • Receives an incoming call (fast flashing red) Power Indicator LED • Receives a voicemail or a missed call (slow flashing red) • Battery charging (solid red) Shows call information, handset status, LCD Screen icons and prompt messages.
  • Page 10 The following icons may appear on the handset’s LCD screen. Icon Description Earpiece mode on Earpiece mode off Speaker mode on Keypad locked Voicemail present Silence mode on Call forward Contact Received calls Missed calls Placed calls Call on hold Call muted Conference call Do not disturb...
  • Page 11 To turn the handset on, use one of these options: • Press and hold the Power/Call button until the screen lights up. • Place the handset in the charger cradle. The handset will turn on automatically. To turn the handset off: When the handset is idle, press and hold the Power/End Call button.

  • Page 12: Features

    Features Physical Features In ideal, unobstructed conditions, the cordless device includes these distance and time capabilities. Keep in mind that other wireless devices, concrete or brick walls, and competing wireless signals from neighbors can interfere with the device ’s range. •...
  • Page 13 Displays the selected menu item name. Displays the main menu icon Status: Displays the base, handset and line status. Intercom: Makes an internal call to another Yealink cordless device. Voicemail: Accesses voicemail. Call Features: Accesses call features for call forward, do not disturb (DND), call waiting, anonymous call rejection and anonymous call.

  • Page 14: Ringtones

    Ringtones You can set different ringtones to distinguish the incoming lines from each other on your handset, or to distinguish an incoming intercom call. To configure ringtones: Press OK to enter the main menu. Select Settings, Audio, Ring Tones and then Melodies. Use the up or down navigation buttons to highlight the Intercom Call option or the desired line.

  • Page 15: Calls

    Call Features To place a call: Use the keypad to enter the desired number. Press the Call button or OK. To place a call if there are multiple lines assigned to your handset as outgoing lines: Press Line to select the desired line. (If you don’t select a line, the handset will use the default outgoing line.) Select OK or Dial.
  • Page 16 To place a call from the local directory: Press OK to enter the main menu. Select Directory. Use the up or down navigation buttons to highlight the contact you want to call. Press the Call button to place the call. •...
  • Page 17 Press the Call button to place the call. To place an internal call to one handset via another handset: This feature applies when calls are made to another Yealink cordless handset registered to the same base station. Press OK to enter the main menu, and select the Intercom button. Or, press the up navigation button.
  • Page 18 To answer a call: You can answer a call in three ways: • Using the handset: Press the Call button or Accept. • Using the speaker: Press the speaker button. • Using the headset: With a headset connected, press Accept. To ignore an incoming call: Press Silence or the End Call (red phone) button.
  • Page 19 Call Hold To place a call on hold: During a call, press Options and then Hold. • If you have a call on hold and then place the handset on the charger cradle, the call will continue to hold and will not disconnect. To resume a held call: When one call is on hold: •...
  • Page 20 To assign a call park retrieval to a speed dial number: This feature allows you to press and hold a single key to autodial a code that picks up the parked call. Press the OK key to enter the main menu, and then select Directory. Press the Options soft key, and then select New Contact.
  • Page 21 Speed Dial You can assign up to eight speed dial numbers – making it easier to call important or frequently called contacts. To assign a speed dial number: Access the speed dial setup in one of these ways: • Press OK to enter the main menu. Select Settings, Telephony and then Speed Dial.
  • Page 22 Auto Answer With auto answer, you can answer incoming calls by picking up the handset from the charger cradle. The auto answer feature works only if the handset is placed in the charger cradle. To configure auto answer: Press OK to enter the main menu. Select Settings, Telephony and Auto Answer.
  • Page 23 Call Forwarding With call forwarding, you can forward incoming calls to another phone. There are three forwarding types: • Always Forward: Incoming calls are immediately forwarded. • Busy Forward: Incoming calls are forwarded if the line is busy. • No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
  • Page 24 Call Transfer You can transfer a call to another party in three different ways: • Blind (Cold) Transfer: Transfer a call directly to another party without consulting or introducing the caller. • Semi-Attended Transfer: Transfer a call when receiving the ring-back. •...
  • Page 25 Call Paging Call paging between Yealink models is only available to users with the W60P base station. Your system administrator must set a listening paging group for you, and then you can receive a paging call when the phone is idle. The paging call is automatically answered on your phone.
  • Page 26 Conference Calls The handset supports up to three parties (including yourself) in a conference call. You create a conference between an active call and a held call on the handset (on the same line or different lines). To set up a local conference call via the handset: Dial the first party’s number.

  • Page 27: Contacts

    Contacts Local Directory You can store frequently used contacts in the handset’s local directory. These can be added manually or from the call history. To add a contact to the Directory manually: Press OK to enter the main menu. Select Contacts. Press Options and then New Contact.
  • Page 28 To delete a contact: Press OK to enter the main menu. Select Directory. Press the up or down navigation buttons to highlight the desired contact. Select Options and then Delete. To search for and dial a contact: Press OK to enter the main menu. Select Contacts.

  • Page 29: Voicemail

    Voicemail Voicemail allows you to access your phone messages while you're at work or away from your business. Customize your greeting to let people know they’ve reached the right person. Some voicemail setup and usage instructions are included here. You can find additional information on personal greetings, voicemail messages and more at Midco.com/Business/Support under Hosted VoIP.
  • Page 30 To access your voicemail after initial setup: When you have a new voicemail, your phone will alert you. When you pick up your handset, you'll hear a stutter tone. Also, if your business phone includes it, you'll see a message waiting indicator light. Access your voicemail system using one of these methods.

  • Page 31: Online Resources

    Helpful Tools and Tips Your experience with Midco matters to us. We want to help you get the most out of your services. We offer many helpful tools and resources for you at Midco.com/Business. Check it out today! Midco.com/Business/Support Visit our online library of helpful tools and information for you, including the most commonly requested resources.
  • Page 32 © 2019 Midcontinent Communications. rights reserved. Updated February 2019. © 2019 Midcontinent Communications. rights reserved. | 32...

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