Yealink W56H Quick Start Manual

Yealink W56H & W59R Handsets
®
and W60P Base Station
Quick Start Guide
This guide covers the basic features and operation of the
Yealink DECT W56H and W59R handsets and the W60P
Base Station.
The W59R is a "ruggedized" handset. It is weather and
dust resistant and includes a vibration ringer for use in
noisy locations. It is operationally identical to the W56H.
Each W60P Base can connect up to 8 handsets.

Phone Screens

Three main screens are available:
• Main Menu - Displays seven menu
items: Status, Intercom, Voice Mail,
Call Features, Directory, Settings and
History. When handset is idle,
press OK to access.
• Idle - Displays soft
keys, signal
strength, battery
status, handset
name, time and
date.
Copyright © 2019, 2020, Star2Star Communications. All rights reserved. Star2Star is a registered trademark of Star2Star Communications. Yealink is a trademark of Yealink, Inc.
Phone Screens - continued
• Lines - Displays Lines, Line status
(Active/Held calls, Lines' number
of calls). From Idle screen,
press Line to access.
Phone Keys
The following keys display on the phone:
Keys Functions
On-hook/Power. Powers handset off/on and
returns to previous screen when on. Cancels
actions and rejects incoming calls.
Confirms actions. Enters Main Menu.
Connects to Voicemail.
Mutes/unmutes Speaker.
Turns Speakerphone off/on. Switches
between receiver, headset, hands-free.
Transfers calls.
Left Softkey displays History.
Right Softkey displays Line Status.
Increases/decreases Volume.
Scrolls through screen options.
Off-hook. Answers and places calls.

Turn Handset On/Off

To turn on handset, do one of the following:
• Press On-hook.
• Place handset in charger cradle.
To turn off handset:
• Long-press On-hook/Power key to return to Idle
screen and turn off handset.

Place a Call

These call options are available when the handset is idle.
For multiple Lines, press Line first.
To place a call directly, do one of the following:
• Enter a phone number and OK, Speakerphone or
Off-hook to dial.
• Press Speakerphone. Enter a phone number and OK,
Speakerphone or Off-hook to dial.
Place a Call - continued
To place a call from the Redial list:
1. Press Off-hook and select a Contact.
2. Press Off-hook or Speakerphone.
To place a call to the last dialed number:
• Press Off-hook twice.

Answer a Call

To answer a call, press one of the following keys:
• Accept, Off-Hook, Speakerphone or OK.
To answer a call while on an Active call, do one of the
following:
• Press the down arrow key to select the incoming call.
• Press OK, Off-hook, Speakerphone or Accept. The
Active call is placed on Hold and the incoming call
becomes Active.

End a Call

To end a call, press On-hook.

Transfer a Call

To Transfer an Active call:
• Blind Transfer - Press TRAN. Enter a number or
Contact and TRAN.
• Attended Transfer - Press TRAN. Enter a number and
TRAN after the call is answered.

Forward a Call

The handset Forwards incoming calls on a per-line basis
to another Line.
To enable Call Forward:
1. Press OK to access the Main Menu > Call Features >
Call Forward.
2. Select a Line and Forwarding Type. (Always, Busy,
No Answer).
3. Enter a forwarding number in the Target field and
an After Ring Time, if required.
4. Press Save.
To disable call forwarding:
1. Select Menu > Features > Call Forward and a Line,
if multiple Lines.
2. Select a Forwarding Type > Enter > Disable > Save.
Forward a Call with Find Me / Follow Me:
Set up Find Me / Follow Me in Application Framework
the portal to forward calls, using the linked instructions.
or
Revised 10-20-20