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The Basics

The Yealink W56H Handset has the following features:
Display
Softkeys - Perform the functions that appear directly above them on the display. The
functions of the softkeys are contact sensitive, meaning they change depending on
current activity.
Talk button
Voicemail button
Navigation Arrows - By pressing Up or Down, Left or Right, you can scroll through
the options and lists from the display. These keys also function as a fast way to
navigate to many functions such as placed calls, received calls, and directory contacts.
OK or "Enter" button

Feature Keys

The feature keys are the ones that you will use most often. They include the following:
Talk Button – Press the Talk button to place a call after dialing a phone number or when answering incoming ca
End Button – This key enables you to end an active phone call or reject an incoming call.
Speakerphone Key – This key is used to place and receive calls using the speakerphone.

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Summary of Contents for Yealink W56H

  • Page 1 The Basics The Yealink W56H Handset has the following features: Display • Softkeys - Perform the functions that appear directly above them on the display. The • functions of the softkeys are contact sensitive, meaning they change depending on current activity.
  • Page 2 Mute Key – Use this key to mute local audio during calls and conferences. Transfer Key- This key is used to transfer, or send calls to another person. Voicemail Key - Use this key to access your Voicemail and configure your voicemail box greeting. Placing Calls To place a call: 1.
  • Page 3 Call Transfer Blind Transfer A Blind (or unannounced) Transfer takes place when you transfer a call to someone else without announcing the call first. To conduct a blind transfer while on an active call: 1. Press the Transfer (or TRAN)button. 2.
  • Page 4 Do No Disturb The Do Not Disturb feature is used to send all incoming calls directly to voicemail. To enable Do Not Disturb: 1. Press the OK button and scroll to Call Features. 2. Select Do Not Disturb. 3. Select OK. 4.
  • Page 5 Parking Calls To park a call, while on an active call: 1. Select New call . 2. Enter Star (*) 68, followed by the OK key. 3. When prompted, dial the extension number against which you wish to park the call, followed by the Pound (#) sign to park the call against your own number.
  • Page 6 1. Tap Options. 2. Select New Contact. 3. Enter the contact’s name and their phone number. 4. Press Save when done. Voicemail Voicemail Setup To set up your voicemail for the first time: 1. Press the Voicemail key. 2. Enter your default passcode, followed by the Pound (#) sign. 3.
  • Page 7 Assigning Incoming Lines By default, each handset paired to base can make or receive calls on all, up to five lines, paired to base. You can assign specific incoming lines to ring to your handset. Your handset will only ring for the incoming lines assigned, not all lines.

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