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Related Manuals for ClearOne INTERACT Pro
Summary of Contents for ClearOne INTERACT Pro
- Page 1 INTERACT Pro 8i User’s Manual...
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Page 2: Table Of Contents
able of onTenTs CHAPTER 1: INTRODUCTION INTERACT COM / COM-W (WIRELESS) ......18 inTeracT com ..............18 SERVICE AND SUPPORT ............1 inTeracT com-w (w ) ...........18 ..............1 ireleSS echnical upporT NETWORK CONNECTION ...........19 ..........1 aleS and uSTomer ervice .............19 ..............1 Sing eTwork roducT reTurnS Open the Network Find ............19 IMPORTANT SAFETY INFORMATION ........2... - Page 3 USB Configuration ..............40 .................32 qualiZaTion INTERACT PRO ..............41 Using Equalizers ..............32 Learn about Equalization ............32 INTERACT Pro 8i ..............42 ..............32 INTERACT Pro and Pro 8i - BASIC CONNECTIONS ...43 eTerS and olume Adjusting Meters ..............32 inTeracT p .......44 udio onferencing eTup Learn about Using Meters ............32...
- Page 4 LINE INPUT SETTINGS - INTERACT PRO ......51 TELCOS - INTERACT PRO ...........56 ..............51 ..............56 npuT eTTingS elephone eTTingS Level Tab ................51 Preferences ................56 Equalization ................51 Configure Ringer ..............56 Learn About Equalization ............51 Program Local Number ............56 ..............51 Configuration ................56...
- Page 5 AT - USER’S MANUAL CLEARONE PART NO. 800-154-000-01 NOVEMBER 2011 (REV. 2.1) © 2011 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. Printed in the United States of America.
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Page 6: Chapter 1: Introduction
SERVICE AND SUPPORT If you need additional information on how to set up or operate your INTERACT Pro, Pro 8i or AT equipment, please contact us. We welcome and encourage your comments so we can continue to improve our products and better meet your needs. -
Page 7: Important Safety Information
IMPORTANT SAFETY INFORMATION Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency telephone calls when the power fails. Read all safety information before using this product. Read these instructions. Keep these instructions. Heed all warnings. -
Page 8: Chapter 2: Getting Started
Chapter 2: Getting Started INTERACT SOFTWARE OVERVIEW ClearOne’s INTERACT software provides an easy interface for configuring system settings and customizing the audio in your INTERACT conferencing system. While the INTERACT system is designed to work out of the box for audio conferencing setups, INTERACT Software is required to adjust audio levels and equalizer settings for the INTERACT components as well as the auxiliary audio devices. -
Page 9: Connections List
onneCTions • When the INTERACT Software is started the software will show all available connections. If USB or RS- 232 is chosen the software will connect immediately. If Ethernet is chosen, you will be prompted for a username and password before connecting. The software can only make one connection at a time. eviCe oolbox • Lists most common brands of auxiliary audio products (Video Codecs, Sound Cards, VCR’s and... -
Page 10: Online/Offline Indicator
• INTERACT AT Only - COM units are enabled by selecting them from the dropdown boxes (COM Units are enabled on the INTERACT PRO by selecting the appropriate check box). nline ffline ndiCaTor • Shows connection status (Online/Offline) and the name of the connected unit. -
Page 11: Working Offline
1. Click the New File toolbar icon. 2. Select either the INTERACT AT or INTERACT Pro depending on your system. 3. This will open the Configuration Screen where you can set user preferences for your INTERACT system. 4. Save the file. -
Page 12: Interact Mic Ex
INTERACT MIC EX The MIC EX is a Microphone breakout box with 3 XLR mic/line input channels and a Link Input/Output. Product features include: Front A. Power Indicator Back A. Link Connectors: Connect the link line to the IN connector using RJ-45 cable. Connect the breakout box to the mixer using RJ-45 cable and connect the breakout box’s OUT connector to the mixer’s IN connector. -
Page 13: Mic Pods
MIC PODS Mic Pods can be integrated into an INTERACT system to provide for microphone capabilities when necessary. A total of three Mic Pod units can be used per INTERACT device. One scenario shown below depicts two Mic Pods integrated into an INTERACT system. Technical Support: 800-283-5936... -
Page 14: Interact Dialers
INTERACT DIALERS INTERACT Dialer The INTERACT DIALER is a wired table top controller designed to add functionality to your INTERACT device. INTERACT Dialer-W (Wireless) The INTERACT DIALER-W is a 2.4 GHz Wireless tabletop control device requiring an INTERACT COM-W device connected to the INTERACT system. Both versions of the Dialer have the following keypad features and functions: LCD Icon Function ANTENNA SIGNAL: Indicates commands are received and acknowledged by the base unit... -
Page 15: Using The Dialer
USING THE DIALER Managing Calls Most phone specific functions, such as dialing a call or adding a phonebook entry, will be managed from the wired or wireless dialer. Phonebook and dialer actions can be done through software as well. nswer a • Press on the dialer to answer the call. -
Page 16: To Dial A Call From The Phonebook
ial a all froM The honebook 1. Press on the dialer. 2. Scroll to the entry and press end a lash ignal • Press to use call transfer, call waiting or conference calling. » Note: This feature is dependent on your PBX service or local phone service. Refer to your PBX vendor or local telephone service for details. -
Page 17: Accessing The Menu
Accessing the Menu The main menu on the wired dialer gives you three options: Phonebook, Settings and Configuration. On the wireless dialer you have Settings and Configuration. An asterisk indicates your position in the menus and a down arrow indicates that the menu continues. Once in menu mode, use the arrow keys to navigate. -
Page 18: Sing The P Honebook
Using the Phonebook The Phonebook stores up to 20 names and numbers. You can add, edit and delete any of the contacts. dd a honebook nTry 1. Press to access the menu options. 2. Press to select Phonebook. 3. Press again to select Add. -
Page 19: Adjusting The Settings
Adjusting the Settings You can select ringer melodies, adjust ringer volume, select the auto answer setting, and activate auto disconnect, in the Settings menu. eleCT a inger elody 1. Press to access the menu options. 2. Scroll to Settings and press 3. -
Page 20: Configuration
Configuration The configuration menu provides options for selecting countries, languages and RF as well as configuring the Flash setting. eleCT a ounTry 1. Press to access the menu options. 2. Scroll to Configuration and press 3. Press again to select Country. 4. -
Page 21: To Enter Flash Duration
nTer lash uraTion 1. Press to access the menu options. 2. Scroll to Configuration and press 3. Scroll to Flash Duration and press 4. Type a duration number from 50-1000 ms. 5. Press to save the duration and return to the Configuration menu. rf r erforM adio... -
Page 22: To View The Ip Address
ip a iew The ddress 1. Press to access the menu options. 2. Scroll to Configuration and press 3. Scroll to IP Address and press The IP address for the INTERACT unit will display on the LCD. 4. Select Exit to return to the Configuration window. heCk The ersion 1. -
Page 23: Interact Com / Com-W (Wireless)
INTERACT COM / COM-W (WIRELESS) INTERACT COM The INTERACT COM is an interface device used to add USB Audio and Headset Audio to an INTERACT system. The INTERACT COM provides all the features as the INTERACT COM-W except for the Wireless feature as described below. -
Page 24: Network Connection
NETWORK CONNECTION Network Connection allows you to connect to any INTERACT system on your network using an IP address or a unique network name. Using Network Find pen The eTwork Click the Network Find button on the toolbar (or use the menu option Tools->Network Find). NOTE: INTERACT Software will automatically detect units located on the same subnetwork. -
Page 25: Regional Settings
REGIONAL SETTINGS You can set the date and time in the Regional Settings window to ensure accurate time stamp on log files. The Regional Settings window is accessed through the Regional Setting toolbar button (or use the menu option Tools->Regional Settings). Date / Time eTTing The oCal... -
Page 26: Error Messages
Updates and enhancements to your INTERACT system are made available through new software and firmware releases which can be downloaded from the ClearOne Web site. Once you have installed the new software version, you will need to upload new firmware files to your INTERACT units. -
Page 27: Upload Firmware
Updates and enhancements to your INTERACT system are made available through new software and firmware releases which can be downloaded from the ClearOne Web site. Once you have installed the new software version, you will need to upload new firmware files to your INTERACT units. The Updater works for both the COM as well as the COM-W devices. -
Page 28: Serial Commands
SERIAL COMMANDS INTERACT Serial Commands guide can be found as a separate document. The document contains a list of applicable Serial Commands for the INTERACT AT and INTERACT Pro models, along with their uses and applications. Connecting with Telnet Users can connect to any unit via RS-232 and Telnet. Available Telnet commands are the same as those used in the Serial Command section of the INTERACT Serial Commands guide. -
Page 29: Interact At
INTERACT AT The ClearOne INTERACT AT is a mixer that interfaces with the MIC and MIC EX via an RJ-45 cable. It is equipped with two (2) Line Inputs, two (2) Line Outputs, a 5-Watt Amplifier and Telephone Hybrid. Features of the INTERACT AT include: Front A. -
Page 30: Interact At - Basic Connections
INTERACT AT - BASIC CONNECTIONS Connecting the INTERACT AT should be a smooth process. Once basic connections for audio/video conferencing are made, the system is ready to use. The diagrams below illustrate typical Wired and Wireless INTERACT AT installations. Chapter 2: Getting Started... -
Page 31: Interact At - Audio Conferencing Setup
INTERACT AT - AUDIO CONFERENCING SETUP 1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reattach. 2. Connect the first Microphone Breakout Box to the mixer with the included CAT5 cable. 3. -
Page 32: Connecting Vcrs And Dvd Players
If you have a digital (PBX) telephone service, you can run an analog extension from the PBX (recommended for best performance) or use a digital-to-analog telephone line converter. For more information, contact ClearOne Technical Support. » NOTE: If you connect the INTERACT through a digital-to-analog line converter, you will not be able to use the tabletop controller or the INTERACT software dialing interface to make calls. -
Page 33: Device Toolbox - Interact At
DEVICE TOOLBOX - INTERACT AT The Device Toolbox Editor allows you to add audio devices to the pre-configured Device Toolbox list for future system setup. You will need to save the INTERACT file, which can then be imported into the next INTERACT AT unit you are configuring. -
Page 34: Mixer Console - Interact At
MIXER CONSOLE - INTERACT AT The Mixer Console allows you to create mixes of audio and send them to specific outputs. This allows you greater flexibility in setting up your conferencing environment. The Audio Inputs are shown along the left side of the window and the Audio Outputs are along the top. -
Page 35: Mute
Mute • Press the Mute button to silence audio on the Line Input. Meters and Volume djusTing oluMe 1. Get an Audio Signal from the Line Input device. 2. Adjust the Audio Level using the Volume slider. earn abouT sing eTers • The Peak Meters are used to measure the Audio Level with the meter bars moving from green to yellow to red as the volume increases. -
Page 36: Dialer - Interact At
» NOTE: A connection must be present for the dialer to work on the AT. A connection is not necessary for the INTERACT Pro. • Click the Dialer icon on the configuration screen. ake a 1. Click the ON/OFF key. You will hear a dial tone. -
Page 37: Call Settings
Call Settings nMuTe iCrophones hannels • Click the Mute button to mute all microphones. • Click the Mute button again to unmute all the microphones. djusT oluMe • Use the Up and Down buttons to adjust the call volume to the desired level. eTurn To The onfiguraTion Creen... -
Page 38: Communications Settings - Interact At
1. Create a unique network name and enter it in the Network Name field - the default is ClearOne. 2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will be filled in. 3. If your network is not DHCP-enabled or if you require a static IP address, clear the Use DHCP check box and enter the IP Address, Subnet and Gateway addresses. -
Page 39: Radio Settings - Interact Pro And At
Radio Settings - INTERACT Pro and AT The Radio Settings tab allows the user to customize wireless settings for INTERACT components. 1. Click Radio Enable to activate/deactivate the wireless radio used by the INTERACT hardware. 2. Radio Frequency is selected by clicking on and selecting a frequency from the Radio Frequency drop box. -
Page 40: Mic And Mic Ex Settings - Interact At Only
MIC AND MIC EX SETTINGS - INTERACT AT ONLY Level The Level tab lets a user adjust level settings for each of the INTERACT MIC’s three microphones independently. • Fine Gain: Use the slider to adjust Fine Gain for each Mic Input independently • Level Meter: Displays current levels for each Mic Input • ALC: Click the ALC button to activate Auto Level Control for each Mic Input independently • Mute: Click the Mute button to mute each input independently... -
Page 41: Gating
Gating Click the Gating tab to access microphone gating features. The Gating tab screen provides the user access to setting the Gate Mode, Gate Ratio, Hold Time, Attenuation, Decay Rate and Control Chairman Override parameters for each microphone. eTTing The Set Gate Mode allows you to set the gate mode. -
Page 42: Playback Input Settings - Interact At
PLAYBACK INPUT SETTINGS - INTERACT AT The Playback Input Settings window is used to customize and configure the audio from the playback device that is connected to the Playback jack on the INTERACT mixer. Playback devices include VCRs, DVD players and sound cards. -
Page 43: Telephone Settings - Interact At
TELEPHONE SETTINGS - INTERACT AT You can set user Telephone Preferences as well as Country and Flash settings in the Telephone Settings window. Telephone Settings referenCes • Select 2 Rings or 4 Rings for the Auto Answer setting, or Disabled if you want to manually answer calls. -
Page 44: Loudspeaker Settings - Interact At
LOUDSPEAKER SETTINGS - INTERACT AT You can customize your loudspeaker audio in the Loudspeaker settings window of the INTERACT Software. ClearEffect™ nable lear ffeCT • Click the ClearEffect On/Off button. The indicator will turn green when ClearEffect is enabled. This setting only effects Telco receive audio. -
Page 45: Interact Com Settings - Interact At
INTERACT COM SETTINGS - INTERACT AT Click the Headset/USB/RF drop down to add a headset to the INTERACT mixer console. Once selected, click the headset icon to launch the Headset USB Settings window. Telephone Mode /inTeraCT CoM a CTive and eadseT CTive Check to adjust settings for this telephone mode. -
Page 46: Interact Pro
INTERACT Pro The INTERACT Pro is a mixer with eight (8) Mic Inputs, eight (8) Line Outputs, two (2) Line Inputs, Processing Channels, four (4) Presets and a built-in Telephone Hybrid. Features of the INTERACT Pro include: Front A. On/Off hook indicator B. -
Page 47: Interact Pro 8I
INTERACT Pro 8i The INTERACT Pro 8i is an 8-microphone channel expansion unit, using an RJ-45 cable to connect with the INTERACT Pro mixer. Features of the INTERACT Pro 8i include: Front A. On/Off hook indicator B. Microphone Indicator: Indicators show which microphone channels are active C. -
Page 48: Interact Pro And Pro 8I - Basic Connections
• Wireless connections can be configured through the INTERACT software • PCs running Softphone software, Video conferencing applications and equipment can be connected through an INTERACT COM unit to either an INTERACT Pro 8i (connected to an INTERACT Pro) or an INTERACT Pro • Enterprise Handsets are also connect via the INTERACT COM... -
Page 49: Interact Pro - Audio Conferencing Setup
INTERACT Pro - Audio Conferencing Setup 1. If needed, connect the INTERACT Pro 8i to the mixer with the included CAT5 cable. 2. Connect the microphones as needed. 3. Connect the amplifier to the mixer. The unit is by default set to Output 8 for Echo Cancellation but is configurable based on needs. -
Page 50: Using Pre-Configured Devices
If an INTERACT Pro 8i unit is connected to the INTERACT Pro unit, click the Enable check box in the Pro 8i Mics Flow to add Mic Inputs 9-16. Microphones and PTT Microphones can now be dragged from the Device Toolbox onto these available inputs. -
Page 51: Mic Settings - Interact Pro
MIC SETTINGS - INTERACT Pro The Mic Settings window is used to customize and configure the audio from the various microphones that are connected to a Mic Input. • Users can change the input label by clicking the text box next to the desired input label (for example: Input2). -
Page 52: Available Filters
• Filter: Click to apply filtering to each independent Mic Input. ° Start by clicking Add Filter ° Adjust the filter placement by moving the point along the grid (Hz, dB/deg). Alternatively, press the Table View button to toggle the display between graph view and table view. -
Page 53: Gating Tab
• Max Number of Microphones: Max number of Microphones is 1-8 or All. If you are using an INTERACT Pro the All setting is equivalent to 8. If an INTERACT Pro 8i is linked to the INTERACT Pro, the All setting is equivalent to 16. -
Page 54: Mixer Console - Interact Pro
The Mixer Console allows you to create mixes of audio and send them to specific outputs using a matrix array similar to the ClearOne Converge Pro line. This allows you greater flexibility in setting up your conferencing environment. The audio inputs are shown along the left side of the window and the audio outputs are along the top. -
Page 55: Cross Point Shortcut Menu
The INTERACT Pro allows the user to set up to two Virtual References. Virtual Acoustic Echo Cancellation (AEC) References allow you to combine multiple audio sources to create a single echo cancellation reference, such as video conferencing and teleconferencing combined. In these and some other applications, using virtual AEC references improves AEC performance. -
Page 56: Line Input Settings - Interact Pro
The Line Input Settings window is used to customize and configure the audio from the auxiliary device that is connected to the Line In Phoenix Connectors on the INTERACT Pro mixer. Line Input devices include Video Codecs, CD Players and Sound Cards. -
Page 57: Presets - Interact Pro
PRESETS - INTERACT Pro Presets for an entire device configuration can be saved for the INTERACT Pro (maximum of 4). Presets save the configuration currently running on the INTERACT Pro. When the Preset is run it re-configures every setting on the unit. -
Page 58: Call A Phonebook Number
1. Create a unique network name and enter it in the Network Name field (default is ClearOne.) 2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will be filled in. 3. If your network is not DHCP-enabled or if you require a static IP address, clear the Use DHCP check box and enter the IP Address, Subnet and Gateway addresses. -
Page 59: Set Up Ip Filtering
• Flow Control: This setting manages the data rate between two data nodes, preventing a fast sender from “outrunning” a slow receiver. The default for this setting is “On”. Radio Settings - INTERACT Pro and AT The Radio Settings tab allows the user to customize wireless settings for INTERACT components. -
Page 60: Com Settings - Interact Pro
COM SETTINGS - INTERACT Pro To adjust COM settings on the INTERACT Pro, please do the following. 1. Click the Enable box in the COM Settings flow. 2. Click the COM Settings flow box to launch the COM Settings window. -
Page 61: Telcos - Interact Pro
TELCOS - INTERACT Pro You can set user Telephone Preferences as well as Country and Flash settings in the Telephone Settings window. Telephone Settings referenCes • Select 2 Rings or 4 Rings for the Auto Answer setting, or select Disabled if you want to manually answer calls. -
Page 62: Processing Settings - Interact Pro
PROCESSING SETTINGS - INTERACT Pro Users can change the processing label by clicking the text box next to the desired processing label (for example: processing2). Replace the default label with a new name for the channel. Level Tab ilTer uTTon • Filter: Click to apply filtering to each independent Processing channel. -
Page 63: Available Filters
vailable ilTers There are eight configurable filter types available: • All Pass: Frequency range is 20 Hz to 20 kHz. All Pass changes the phase of the audio signal at the set frequency. • CD Horn: Horn drivers commonly used in arrays in arenas and auditoriums have an inherent 6dB/ octave high frequency rolloff. -
Page 64: Output Settings - Interact Pro
OUTPUT SETTINGS - INTERACT Pro The Output Settings window is used to customize and configure the audio being sent to the auxiliary device that is connected to the Line Out jack on the INTERACT mixer. Line Output devices include Video Codecs, CD Players, Amplifiers and Sound Cards. -
Page 65: Chapter 3: Compliance
Telco network, and that it complies with the country’s Telco requirements. Changing this code to a country other than the intended country of operation might cause thr INTERACT Pro & INTERACT AT devices to be non-compliant. FCC Part 15/ICES-003/RSS-210 Compliance... -
Page 66: Fcc Part 68 Compliance
No user serviceable parts are contained in this product. If damage or malfunction occurs, contact ClearOne Communications for instructions on its repair or return. -
Page 67: Ic Compliance
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by ClearOne Communications. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. -
Page 68: New Zealand Compliance
New Zealand Compliance In the event of main power failure, INTERACT equipment will become inoperable with regard to making telephone calls. All persons using INTERACT equipment for recording telephone conversions shall comply with New Zealand law, which requires that at least one party to the conversation be aware that the conversation is being recorded. In addition, the principles enumerated in the Privacy Act of 1993 shall be complied with in respect to the nature of any personal information collected, the purpose of this collection, how it is used and what is disclosed to any other party.
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