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Summary of Contents for ClearOne interact pro
- Page 1 INTERACT™ PRO | AT | 8i USER'S MANUAL - 1 -...
- Page 2 INTERACT AT | PRO | 8i USER’S MANUAL CLEARONE PART NO. 800-154-000-01 May 2010 (REV. 2.0) © 2010 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. Printed in the United States of America. ClearOne reserves specific privileges.
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Page 3: Table Of Contents
Table of Contents Important Safety Information INTERACT Software Overview Installing the INTERACT Software Navigating INTERACT Software Connecting to Units Working Offline INTERACT MIC EX INTERACT Dialers INTERACT Dialer INTERACT Dialer-W (Wireless) INTERACT Com / COM-W (Wireless) INTERACT COM INTERACT COM-W (Wireless) Network Connection Using Network Find Phonebook... - Page 4 Using the Device Toolbox Editor Mixer Console - INTERACT AT Mixer Options Line Input Settings - INTERACT AT Adding A Device Label Equalization Mute Meters and Volume Line Output Settings -- Interact AT Adding a Device Label Equalization Meters and Volume Camera Control Camera Control Settings Dialer - INTERACT AT...
- Page 5 Adding a Device Mic Settings - INTERACT PRO Mixer Console - INTERACT PRO Mixer Options Cross Point Shortcut Menu Line Input Settings - INTERACT PRO Input Settings Meters and Volume Presets - INTERACT PRO Saving a Preset Dialer - INTERACT PRO...
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Page 6: Important Safety Information
IMPORTANT SAFETY INFORMATION Read all safety information before using this product. 1. Read these instructions. 2. Keep these instructions. 3. Pay attention to all warnings. 4. Follow all instructions. 5. Do not use this device in or around water. 6. Clean only with dry cloth. 7. -
Page 7: Interact Software Overview
INTERACT SOFTWARE OVERVIEW ClearOne’s INTERACT Software™ provides an easy interface for configuring system settings and customizing the audio in your INTERACT conferencing system. While the INTERACT system is designed to work out of the box for audio conferencing setups, INTERACT Software is required to adjust audio levels and equalizer settings for the INTERACT components as well as the auxiliary audio devices. -
Page 8: Navigating Interact Software
Navigating INTERACT Software Menus and Toolbar The Menus and Toolbar buttons provide quick access to INTERACT Software features such as System Diagnostics, Phonebook, Firmware Uploader and Event Log. Connections list When the INTERACT Software is started the software will show all available connections. If USB or RS-232 is chosen the software will connect immediately. - Page 9 INTERACT AT Only - COM units are enabled by selecting them from the dropdown boxes (COM Units are enabled on the INTERACT PRO by selecting the appropriate check box). Interact Pro screen shot Online/Offline Indicator Shows connection status (online/offline) and the name of the connected unit.
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Page 10: Connecting To Units
Creating a New File 1. Click the New File toolbar icon. 2. Select either the INTERACT AT or INTERACT PRO depending on your system. 3. This will open the Configuration Screen where you can set user preferences for your INTER- ACT system. -
Page 11: Interact Mic Ex
INTERACT MIC EX The MIC EX is a Microphone breakout box with 3 XLR mic/line input channels and a Link input/output. Product features include: Front A. Power indicator Back A. Link Connectors: Connect the link line to the IN connector using RJ-45 cable. Connect the breakout box to the mixer using RJ-45 cable and connect the breakout box’s OUT connector to the mixer’s IN connector. -
Page 12: Interact Dialers
INTERACT DIALERS INTERACT Dialer The INTERACT DIALER is a wired table top controller designed to add functionality to your INTERACT device. INTERACT Dialer-W (Wireless) The INTERACT DIALER-W is a 2.4 GHz Wireless tabletop control device requiring an INTERACT COM-W device connected to the INTERACT system. Features and functions include: - 12 -... -
Page 13: Interact Com / Com-W (Wireless)
INTERACT COM / COM-W (WIRELESS) INTERACT COM The INTERACT COM is an interface device used to add USB audio and headset audio to an INTERACT system. INTERACT COM-W (Wireless) The INTERACT COM-W is an interface device used to add USB audio, headset audio and a wireless INTERACT ... -
Page 14: Network Connection
NETWORK CONNECTION Network Connection allows you to connect to any INTERACT system on your network using an IP address or a unique network name. Using Network Find Open the Network Find Click the Network Find button on the toolbar (or located under Tools/Network Find). Note: INTERACT Software will automatically detect units located on the same subnetwork. -
Page 15: Regional Settings
REGIONAL SETTINGS You can set the date and time in the Regional Settings window to ensure accurate time stamp on log files. The Regional Settings window is accessed through the Regional Setting toolbar button or from the Tools menu (Tools/Regional Settings). Date / Time To set Local Time 1. -
Page 16: Event Log
EVENT LOG The Event Log keeps a user-definable record of events such as passwords, dialing, reboots and errors. The selected events are tracked and listed in the Event Log. The INTERACT software must be connected to a unit to view the Event Log. Using the Event Log Open the Event Log Click the Event Log... -
Page 17: Firmware Loader
Click the INTERACT unit icon in the Connection list. If you are connecting via IP you will be prompted to enter the user name and password (defaults are clearone/interact). Once a connection is established, the Configuration screen will appear and the unit name and Online status will be displayed. -
Page 18: Serial Commands
The user name and password are the same as used by INTERACT. The default username is clearone and the default password is INTERACT. These are not case sensitive. Note: The INTERACT PRO 8i cannot be controlled through RS-232 and Telnet. RS-232 Port: INTERACT AT/Pro... -
Page 19: Interact At
INTERACT AT The ClearOne INTERACT AT is a mixer that interfaces with the MIC and MIC EX via an RJ-45 cable. It is equipped with two line inputs, 2 line outputs, a 5-watt amplifier and telephone hybrid. Features of the INTERACT AT include: Front A. -
Page 20: Basic Connections
BASIC CONNECTIONS Connecting the INTERACT AT should be a smooth process. Once basic connections for audio/video conferencing are made, the system is ready to use. The diagrams below illustrate typical Wired and Wireless INTERACT AT installations. - 20 -... -
Page 21: Audio Conferencing Setup (Interact At)
Audio Conferencing Setup (INTERACT AT) Setting up Audio Conferencing 1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reat- tach. 2. Connect the first microphone breakout box to the mixer with a Cat. 5 cable. 3. -
Page 22: Auxiliary Devices (Interact At)
Auxiliary Devices (INTERACT AT) The mixer allows connection to a number of different audio and video peripherals, such as video codecs, VCRs, DVD players, cameras and computers. Connecting Video Codecs, Amplifiers and Sound Cards Line input/output devices such as video codecs, amplifiers and sound cards can be connected to the Line In or Line Out connectors on the INTERACT mixer. -
Page 23: Digital Phones
If you have a digital (PBX) telephone service, you need to run an analog extension from the PBX (recommended for best performance) or use a digital-to-analog telephone line converter. For more information, contact ClearOne Technical Support. Note: If you connect the INTERACT through a digital-to-analog line converter, you will not be able to use the tabletop controller or the INTERACT ... -
Page 24: Device Toolbox - Interact At
DEVICE TOOLBOX - INTERACT AT The Device Toolbox Editor allows you to add audio devices to the pre-configured Device Toolbox list for future system setup. You will need to save the INTERACT file, which can then imported into the next INTERACT AT unit you are configuring. If you want to only copy over the settings for a specific device, you will need to copy and paste the settings. -
Page 25: Mixer Console - Interact At
MIXER CONSOLE - INTERACT AT The Mixer Console allows you to create mixes of audio and send them to specific outputs. This allows you greater flexibility in setting up your conferencing environment. The audio inputs are shown along the left side of the window and the audio outputs are along the top. Note: There are several routing paths that are inactive. -
Page 26: Line Input Settings - Interact At
LINE INPUT SETTINGS - INTERACT AT The Line Input Settings window is used to customize and configure the audio from the auxiliary device that is connected to the Line In jack on the INTERACT mixer. Line Input devices include video codecs, CD players and sound cards. Note: Many of the most common Line Input devices have been pre-configured for optimal performance with the INTERACT system. -
Page 27: Line Output Settings -- Interact At
LINE OUTPUT SETTINGS -- INTERACT AT The Line Output Settings window is used to customize and configure the audio being sent to the auxiliary device that is connected to the Line Out jack on the INTERACT mixer. Line Output devices include video codecs, CD players, amplifiers and sound cards. -
Page 28: Camera Control
CAMERA CONTROL The INTERACT system provides voice tracking capabilities through VISCA control port connection to a PTZ camera. The camera presets are programmed in INTERACT Software and assigned to each microphone pod. The INTERACT AT supports nine camera positions and a home position. Camera Control Settings To open the Camera Control window With the camera connected, click the Camera Controls button on the configuration window. -
Page 29: Dialer - Interact At
Making and Receiving Calls Open the Dialer Note: A connection must be present for the dialer to work on the AT. A connection is not necessary for the INTERACT PRO. Click the Dialer icon on the configuration screen. Make a call 1. -
Page 30: Call Settings
Call Settings Mute/Unmute microphones (All Mic channels) 1. Click the Mute button to mute all microphones. 2. Click the Mute button again to unmute all the microphones. Adjust call volume Use the Up and Down buttons to adjust the call volume to the desired level. Return to the Configuration screen Click the Switch to Flow Window button to return to the configuration screen. -
Page 31: Communications Settings - Interact At
Change IP Settings 1. Create a unique network name and enter it in the Network Name field. (Default is ClearOne.) 2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will be filled in. -
Page 32: Radio Settings - Interact Pro And At
Learn about Flow Control Flow control is the regulation of the transmission and reception of data between two devices. ClearOne recommends enabling Flow Control on the INTERACT system. Radio Settings - INTERACT PRO and AT The Radio Settings tab allows the user to customize wireless settings for INTERACT components. -
Page 33: Record Output Settings -- Interact At
RECORD OUTPUT SETTINGS -- INTERACT AT The Record Output Settings window is used to customize and configure the audio being sent to the recording device that is connected to the Record jack on the INTERACT mixer. Recording devices include VCRs, DVD players, and sound cards. Note: Some of the most common Recording devices have been pre-configured for optimal performance with the INTERACT system. -
Page 34: Interact Mic And Mic Ex Settings - Interact At Only
INTERACT MIC AND MIC EX SETTINGS - INTERACT AT ONLY Level The Level tab lets a user adjust level settings for each of the INTERACT MIC's three microphones independently. Fine Gain: Use the slider to adjust Fine Gain for each Mic Input independently Level Meter: Displays current levels for each Mic Input ALC: Click the ALC button to activate Auto Level Control for each Mic Input independently Mute: Click Mute to mute each input independently... -
Page 35: Gating
Gating Click the Gating tab to access microphone gating features. You can control the gating mode, set the gate ratio, hold time, and attenuation, set the decay rate, and control chairman override for each microphone from this tab. Setting the Gate Mode Set Gate Mode allows you to set the gate mode. -
Page 36: Playback Input Settings - Interact At
Stereo Mix Enable Stereo Mix Select Stereo Mix if your external device uses stereo inputs/outputs. The INTERACT pro- vides mono-only audio from stereo devices. By selecting Stereo Mix you ensure the proper level adjustments are made to your audio. -
Page 37: Telephone Settings - Interact At
TELEPHONE SETTINGS - INTERACT AT You can set user Telephone Preferences as well as Country and Flash settings in the Telephone Settings window. Telephone Settings Preferences Select 2 Rings or 4 Rings for the Auto Answer setting, or Disabled if you want to manually answer calls. -
Page 38: Loudspeaker Settings - Interact At
LOUDSPEAKER SETTINGS - INTERACT AT You can customize your loudspeaker audio in the Loudspeaker settings window of the INTERACT Software. ClearEffect™ Enable ClearEffect Click the ClearEffect On/Off button. The indicator will turn green when ClearEffect is ena- bled. This setting only effects telco receive audio. Learn about ClearEffect When ClearEffect is enabled, it causes the audio coming from the telephone line to emulate wideband audio. -
Page 39: Interact Com Settings - Interact At
INTERACT COM SETTINGS - INTERACT AT Click the Headset/USB/RF drop down to add a headset to the INTERACT mixer console. Once selected, click the headset icon to launch the Headset USB Settings window. Telephone Mode Set/Line Jack Active and Headset/INTERACT COM Active Check to adjust settings for this telephone mode. -
Page 40: Interact Pro
INTERACT PRO The INTERACT PRO is a mixer with 8 mic inputs, 8 line outputs, 2 line inputs, processing channels, 4 presets and a built-in Telephone hybrid. Features of the INTERACT PRO include: Front A. On/Off hook indicator B. Microphone Indicator: Indicators show which microphone channels are active C. -
Page 41: Connecting The Interact Pro And Interact 8I
Connecting the INTERACT PRO and INTERACT 8i Connecting the INTERACT PRO and INTERACT 8i to external INTERACT peripherals and external devices is similar to the process used to connect Converge™ and Converge Pro devices. Connections to microphones, amplifiers, etc. are made through the Phoenix connectors on the back panel of the INTERACT. -
Page 42: Interact Pro 8I
INTERACT PRO 8i The INTERACT PRO 8i is an 8-microphone channel expansion unit, using an RJ-45 cable to connect with the INTERACT PRO mixer. Features of the INTERACT 8i include: Front A. On/Off hook indicator B. Microphone Indicator: Indicators show which microphone channels are active C. -
Page 43: Device Toolbox - Interact Pro
INTERACT PRO system. These devices are listed in the Device Toolbox section. Note: If your device is not listed, you can configure it manually or add it to the Device Toolbox using the Device Toolbox Editor. - Page 44 PTT Microphones and Microphones Push-to-Talk microphones require a separate add/edit procedure. 1. In Device Toolbox, expand the PTT Microphone section 2. Double click one of the selections to launch the Edit or Add Device window (pictured above) 3. Device Type, Manufacturer and Model are listed along the top row. 4.
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Page 45: Mic Settings - Interact Pro
MIC SETTINGS - INTERACT PRO The Mic Settings window is used to customize and configure the audio from the various microphones that are connected to a Mic Input. Users can change the input label by clicking the text box next to the desired input label (for example: Input2). - Page 46 Filter: Click to apply filtering to each independent Mic Input. Start by clicking Add Filter Adjust the filter placement by moving the point along the grid (Hz, dB/deg). Alternatively, press the Table View button to toggle the display between graph view and table view. Table view displays filter settings in table format for all filters configured for the input channel.
- Page 47 Chairman Override enabled will gate off. AEC Meter This tab provides monitoring information for the INTERACT PRO AEC functionality. The three graphs report AEC levels for Echo Return Loss, Echo Return Loss Enhancement and Total Echo Reduction on each Mic channel. This tab also provides a mute/gating led on each mic channel.
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Page 48: Mixer Console - Interact Pro
The Mixer Console allows you to create mixes of audio and send them to specific outputs using a matrix array similar to the ClearOne Converge™ Pro line. This allows you greater flexibility in setting up your conferencing environment. The audio inputs are shown along the left side of the window and the audio outputs are along the top. - Page 49 Virtual Reference Outputs The INTERACT PRO allows the user to set up to two Virtual References. Virtual AEC References allow you to combine multiple audio sources to create a single echo cancellation reference, such as video conferencing and teleconferencing combined. In these and some other applications, using virtual AEC references improves AEC performance.
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Page 50: Line Input Settings - Interact Pro
The Line Input Settings window is used to customize and configure the audio from the auxiliary device that is connected to the Line In phoenix connectors on the INTERACT PRO mixer. Line Input devices include video codecs, CD players and sound cards. -
Page 51: Presets - Interact Pro
PRESETS - INTERACT PRO Presets for an entire device configuration can be saved for the INTERACT PRO (maximum of 4). Presets save the configuration currently running on the INTERACT PRO. When the Preset is run it re-configures every setting on the unit. -
Page 52: Dialer - Interact Pro
Making and Receiving Calls Open the Dialer Note: A connection must be present for the dialer to work on the AT. A connection is not necessary for the INTERACT PRO. Click the Dialer icon on the flow window. Make a call 1. -
Page 53: Call Settings
Call Settings Mute/Unmute microphones (All Mic channels) 1. Click the Mute button to mute all microphones. 2. Click the Mute button again to unmute all the microphones. Adjust call volume Use the Up and Down buttons to adjust the call volume to the desired level. This adjusts the output chosen in the output channel drop down list. -
Page 54: Communications Settings - Interact Pro
Settings must be applicable to NetBIOS protocols. Change IP Settings 1. Create a unique network name and enter it in the Network Name field (default is ClearOne.) 2. If your network is DHCP enabled, the IP Address, Subnet and Gateway information will be filled in. -
Page 55: Radio Settings - Interact Pro And At
Radio Settings - INTERACT PRO and AT The Radio Settings tab allows the user to customize wireless settings for INTERACT components. Click Radio Enable to activate/deactivate the wireless radio used by the INTERACT hardware. Radio Frequency is selected by clicking on and selecting a frequency from the Radio Frequency drop box. -
Page 56: Com Settings - Interact Pro
COM SETTINGS - INTERACT PRO To adjust COM settings on the INTERACT PRO, please do the following. 1. Click the Enable box in the COM Settings flow. 2. Click the COM Settings flow box to launch the COM Settings window. -
Page 57: Telcos - Interact Pro
TELCOS - INTERACT PRO You can set user Telephone Preferences as well as Country and Flash settings in the Telephone Settings window. Telephone Settings Preferences Select 2 Rings or 4 Rings for the Auto Answer setting, or select Disabled if you want to manually answer calls. -
Page 58: Processing Settings - Interact Pro
PROCESSING SETTINGS - INTERACT PRO Users can change the processing label by clicking the text box next to the desired proc- essing label (for example: processing2). Replace the default label with a new name for the channel. Level Tab Filter Button Filter: Click to apply filtering to each independent Processing channel. - Page 59 Available Filters There are eight configurable filter types available: All Pass: Frequency range is 20.00Hz to 20.00kHz. All pass changes the phase of the audio signal at the set frequency. CD Horn: Horn drivers commonly used in arrays in arenas and auditoriums have an inherent 6dB/octave high frequency rolloff.
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Page 60: Output Settings - Interact Pro
OUTPUT SETTINGS - INTERACT PRO The Output Settings window is used to customize and configure the audio being sent to the auxiliary device that is connected to the Line Out jack on the INTERACT mixer. Line Output devices include video codecs, CD players, amplifiers and sound cards. -
Page 61: Compliance
Changes or modifications not expressly approved by ClearOne Communications could void the user’s authority to operate the equipment. This equipment must be installed by qualified professionals or contractors in accordance with FCC Part 15.203 &... - Page 62 Converge Pro devices to be non-compliant. If you experience problems with this equipment, contact ClearOne Communications, 5225 Wiley Post Way, Suite 500, Salt Lake City, Utah 84116, or by phone at (800) 945-7730 for repair and warranty information.
- Page 63 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by ClearOne Communications. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
- Page 64 Manufacturer’s 5225 Wiley Post Way, Suite 500 Address: Salt Lake City, Utah 84116 U.S.A. INTERACT PRO, INTERACT AT, INTERACT MIC, INTERACT MIC EX, Model: INTERACT Dialer, INTERACT Dialer-W, INTERACT COM & INTERACT COM-W Declares that the product(s) listed above conform(s) to the following Council Direc- tive(s): 1999/5/EC Radio equipment and Telecommunications Terminal Equipment (R&TTE) Directive.
- Page 65 Telecom & Radio - 1999/5/EC Radio equipment and Telecommunications Terminal Equipment (R&TTE) Directive: Telecom – (INTERACT PRO & INTERACT AT): Access and Terminals (AT ); Harmonized basic attachment requirements for Terminals for connection to analogue interfaces of the Telephone Net ETSI ES 203 021 - works;...
- Page 66 Australia Compliance In the event of main power failure, INTERACT equipment will become inoperable with regard to making telephone calls. China Compliance 警告： 危 ： 警告： 回收： 警告： 接地 示 New Zealand Compliance In the event of main power failure, INTERACT equipment will become inoperable with regard to making telephone calls.
- Page 67 South Korea Compliance 해당무선설비기기는 운용 중 전파혼신가능성이 있음 English Translation: This radio device has the possibility of radio interference during operation. 2.4GHz RF Warning Message: 해당무선설비기기는 운용 중 전파혼신가능성이 있으므로 인명안전 과 관련된 서비스는 할 수 없습니다 English Translation: This radio device is not allowed to be used for human safety since it has the possibility of radio interference during operation.
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