Summary of Contents for Keysight Technologies DAQ970A
Page 1
Keysight DAQ970A/DAQ973A Data Acquisition System Service Guide...
Page 2
FAR 27.401 or DFAR could result in personal injury or death. 227.7103-5 (c), as applicable in any Do not proceed beyond a WARNING technical data. notice until the indicated conditions are fully understood and met. Keysight DAQ970A/DAQ973A Service Guide...
This product uses Microsoft Windows CE. Keysight highly recommends that all Windows-based computers connected to Windows CE instruments use current anti-virus software. For more information, go to the respective product page at: – www.keysight.com/find/DAQ970A – www.keysight.com/find/DAQ973A Keysight DAQ970A/DAQ973A Service Guide...
DO NOT REMOVE THE INSTRUMENT COVER WARNING Only qualified, service-trained personnel who are aware of the hazards involved should remove the instrument covers. Always disconnect the power cable and any external circuits before removing the instrument cover. Keysight DAQ970A/DAQ973A Service Guide...
Page 5
– DAQM909A: +/-18Vpk (single ended) for both HI and LO pins. DO NOT CONNECT ANY MODULE CHANNELS TO MAINS WARNING Measurement category of the instrument is rated as CAT 'Others', terminals should not be directly connected to the mains. Keysight DAQ970A/DAQ973A Service Guide...
Page 6
This is a sensitive measurement apparatus by design and may have some performance loss when exposed to ambient continuous electromagnetic phenomenon. Consider using shielded or twisted cables, common mode chokes, ferrite clamps, and damping resistors before the input to the DAQ970A/DAQ973A. Keysight DAQ970A/DAQ973A Service Guide...
Page 7
Clean the outside of the instrument using a soft, lint-free, cloth slightly dampened with water. Do not use detergent or solvents. Do not attempt to clean internally. If needed, contact a Keysight Technologies Sales and Service Office to arrange for proper cleaning to ensure that safety features and performance are maintained.
Environmental Conditions The DAQ970A/DAQ973A is designed for indoor use and in an area with low condensation. The table below shows the general environmental requirements for this instrument. Environmental condition Requirement Operating condition – 0 °C to 55 °C Temperature Storage condition –...
Conformity for this instrument can be leak or deteriorate during normal use. obtained by contacting your local Forty years is the expected useful life Keysight Technologies Sales of the product. Representative. Keysight DAQ970A/DAQ973A Service Guide...
This instrument has been conformity assessed for used in business environments. In a residential environment this equipment may caused radio interference. This EMC statement applies to the equipment only for use in business environment. " " Keysight DAQ970A/DAQ973A Service Guide...
To contact Keysight for sales and technical support, refer to the support links on the following Keysight websites: – www.keysight.com/find/DAQ970A www.keysight.com/find/DAQ973A (product-specific information and support, software and documentation updates) – www.keysight.com/find/assist (worldwide contact information for repair and service) Keysight DAQ970A/DAQ973A Service Guide...
Page 17
Keysight DAQ970A/DAQ973A Data Acquisition System Service Guide Service and Repair General Information Troubleshooting Self-test Procedures Battery Check and Replacement Disassembly This chapter discusses the procedures involved for returning a failed instrument to Keysight Technologies for service or repair.
The Keysight Unit Exchange applies to the DAQ970A/DAQ973A mainframe only. Plug-in modules are not supported as exchange assemblies. When exchanging the DAQ970A/DAQ973A, do not ship the plug-in modules with your instrument. Remove all plug-in modules and customer wiring before shipping the unit to Keysight.
Service and Repair Repackaging for shipment If the unit is to be shipped to Keysight Technologies for service or repair, be sure – Attach a tag to the unit identifying the owner and indicating the required service or repair. – Include the instrument model number and your full serial number.
You can find the instrument support part list at Keysight's Test & Measurement Parts Catalog at http://www.keysight.com/find/parts. Specifications and characteristics For the specifications and characteristics on the mainframe and plug-in modules, refer to the data sheet at http://literature.cdn.keysight.com/litweb/pdf/ 5992-3168EN.pdf. Keysight DAQ970A/DAQ973A Service Guide...
Service and Repair Troubleshooting Operating checklist Before returning your instrument to Keysight Technologies for service or repair, check the following items: 1 Is the instrument inoperative? – Verify that the AC power cord is connected to the instrument. – Verify that the front panel [On/Standby] switch has been pushed.
Page 22
Recalibration or resetting the state should clear the error. If the error persists, a hardware failure may have occurred. A list of all error codes can be found in the DAQ970A/DAQ973A Programming Guide. Isolating to an assembly –...
1 Connect to the instrument using the remote USB interface. 2 Send and read the result: pass ( ) or fail ( *TST? to view the errors in the error queue. Refer to DAQ970A/ SYSTem:ERRor? DAQ973A Programming Guide for a complete list of self-test errors. Keysight DAQ970A/DAQ973A Service Guide...
( ) or fail ( TEST:ALL? Send to read the errors in the error queue. Refer to the DAQ970A/ SYSTem:ERRor? DAQ973A Programming Guide for a complete list of self-test errors. Plug-in module self-test No user self-test exists for the plug-in modules. The plug-in modules perform their own self-test when power is applied.
Full self-test with 3 units of DAQM909A in one mainframe: Total duration = Internal DMM + (3 x DAQM909A) = 3 + (3 x 23) = ~72 seconds All self-test operations (power-on self-test, or full self-test) will always include NOTE the mainframe’s internal DMM. Keysight DAQ970A/DAQ973A Service Guide...
204, “Memory lost: time and date” Verifying the capacity of the battery is recommended at the instrument’s annual calibration. If you need to verify or replace the battery on the DAQ970A/DAQ973A, be sure to unplug the instrument first. See “To verify or replace the battery”...
5 Replace the instrument cover, apply power, and turn the instrument on; the instrument will generate an error and beep (this is normal). 6 Set the date and time according to the procedures shown in the DAQ970A/ DAQ973A User’s Guide.
Only service-trained personnel who are aware of the hazards involved should remove the instrument covers. Dangerous voltages may be encountered with the instrument covers removed. To prevent damage to the fan, do not over tighten the fan screws. CAUTION Keysight DAQ970A/DAQ973A Service Guide...
Service and Repair Additional chassis disassembly DAQ970A rear panel DAQ973A rear panel Keysight DAQ970A/DAQ973A Service Guide...
Page 33
Keysight DAQ970A/DAQ973A Data Acquisition System Service Guide Calibration Procedures Keysight Technologies Calibration Service Calibration Interval Time Required for Calibration Automating Calibration Procedures Recommended Test Equipment Input Connections Calibration Security Calibration Message Calibration Count Recommended Calibration Procedure Aborting a Calibration in Progress...
Whatever calibration interval you select, Keysight recommends that complete re-adjustment should always be performed at the calibration interval. This will assure that the DAQ970A/DAQ973A will remain within specification for the next calibration interval. This criteria for re-adjustment provides the best long-term stability.
The instrument must be unsecured prior to initiating the calibration procedure. For further information on programming the instrument, see the DAQ970A/ DAQ973A Programming Guide. Keysight DAQ970A/DAQ973A Service Guide...
<1/5 instrument 24 hours specification Keysight 33500B Series Function/ Frequency <1/5 instrument 24 hours specification Arbitrary Waveform Generator [a] In addition to the internal DMM, these applications require an input multiplexer module. The Keysight DAQM901A multiplexer module is recommended. Keysight DAQ970A/DAQ973A Service Guide...
– For DC voltage, 2-wire and 4-wire resistance, Channel 303 and 313 are used for zero test connections as illustrated below: – For DC current, Channel 321 is used for zero test and left OPEN. Keysight DAQ970A/DAQ973A Service Guide...
– AMPS and LO for DC/AC current should be a twisted pair (Channel 321). All test cable shields should be tied to Input LO and ground referenced at the calibrator's output terminals. This configuration is recommended for noise reduction and settling time performance during calibration. Keysight DAQ970A/DAQ973A Service Guide...
The procedures to enter the security code is described on page 40. – The security code is set to “DAQ970A” when the instrument is shipped from the factory. The security code is stored in non-volatile memory, and does not...
After entering the correct security code, press Done. When you return to the menu, you will see new menu choices New Code, LOCK, and Secure (Off/On). Refer to the DAQ970A/DAQ973A User’s Guide for more information on these new choices. The System Security status now reads: UNLOCKED...
3 Verify the new code, and press Yes to confirm the change. 4 Press LOCK to secure the instrument with the new code. Remote interface operation: CALibration:SECure:CODE <new_code> Changing the code from the front panel also changes the code as seen from the remote interface. Keysight DAQ970A/DAQ973A Service Guide...
4 Replace the instrument cover, apply power, and turn the instrument on; the instrument will generate an error and beep (this is normal). Wait 30 to 40 seconds for the instrument to power up completely. Keysight DAQ970A/DAQ973A Service Guide...
Page 43
Calibration Procedures 5 Reset the security code to the factory default: a Press [Utility] > Security > New Code. b Enter “DAQ970A” as the new passcode. c Press Done. d Verify the new code, and press Yes to confirm the change.
To read the calibration count, press [Utility] > Calibrate on the front panel or send from the remote interface. You can read the calibration CALibration:COUNt? count whether the instrument is secured or unsecured. Keysight DAQ970A/DAQ973A Service Guide...
Typically, upon re-applying power, the instrument will report error 705 Cal:Aborted. You may also generate errors 740 through 746. If this occurs, you should not use the instrument until a complete re-adjustment has been performed. Keysight DAQ970A/DAQ973A Service Guide...
Remote interface operation: Enter cal value: CALibration:VALue <value> Perform calibration: CALibration[:ALL]? Storing calibration constants To store calibration values in non-volatile memory, use the following: Front panel operation: [Utility] > Calibrate > Save Cal Values Remote interface operation: CALibration:STORe Keysight DAQ970A/DAQ973A Service Guide...
– Allow at least a 60-minute warm-up period with a 4-wire copper short and the 5-wire input test signal cable connected to the respective channels in the DAQM901A multiplexer module installed in slot 300 before verification or adjustment. For more information, see “Input Connections” on page 37. Keysight DAQ970A/DAQ973A Service Guide...
– Allow at least a 60-minute warm-up period for Fluke calibrator to stabilize. – Perform DC zero calibration (it takes approximately 2.5 minutes to complete) from the front panel at least once every 30 days to ensure its performance accuracy. Keysight DAQ970A/DAQ973A Service Guide...
[a] The additional delay times for varying input ranges are needed for the instrument's test current source to stabilize for test leads > 1 meter in length during ohms measurement, especially as the range increases, the test current source decreases, which is particularly sensitive to environmental changes. Keysight DAQ970A/DAQ973A Service Guide...
To disable monitoring, press [Monitor] key again on the Monitor menu page. Remote interface operation: To select channel for monitor: ROUTe:MONitor (@<channel>) To enable/disable channel monitor: ROUTe:MONitor:STATe {OFF|ON} Keysight DAQ970A/DAQ973A Service Guide...
Calibration Procedures Calibration Adjustment Sequence Given the sensitivity of the 6.5 digits internal DMM within the DAQ970A/ DAQ973A, it is imperative to follow the calibration sequence as stated below: Sequence Functions Section Zero and ADC calibration Zero adjustment AC voltage low frequency gain and flatness calibration...
Succeeded” message indicates success; if the display shows “Calibration Step Failed”, check the input value, range, function, and entered calibration value, and repeat the calibration step. 8 Press Perform ADC Cal to initiate the ADC calibration. Keysight DAQ970A/DAQ973A Service Guide...
Succeeded” message indicates success; if the display shows “Calibration Step Failed”, check the input value, range, function, and entered calibration value, and repeat the calibration step. 8 Store the new AC zero calibration constants (see “Storing calibration constants” on page 46). Keysight DAQ970A/DAQ973A Service Guide...
Step Succeeded” message indicates success; if the display shows “Calibration Step Failed”, check the input value, range, function, and entered calibration value, and repeat the calibration step. 8 Store the new capacitance zero calibration constants (see “Storing calibration constants” on page 46). Keysight DAQ970A/DAQ973A Service Guide...
Calibration Procedures Gain Adjustment The DAQ970A/DAQ973A stores a single new gain correction constant each time this procedure is followed. The gain constant is computed from the calibration value entered for the calibration command and from measurements made automatically during the adjustment procedure.
6 Enter the calibration value per the applied input voltage in step 5 and press Perform Cal Step to begin the adjustment procedure (see “Entering calibration values” on page 46). Keysight DAQ970A/DAQ973A Service Guide...
7 A “Calibration Step Succeeded” message indicates success; if the display shows “Calibration Step Failed”, check the input value, range, function, and entered calibration value, and repeat the calibration step. 8 Repeat step 5 to step 7 for each frequency in the following table. Keysight DAQ970A/DAQ973A Service Guide...
6 Enter the calibration value per the applied input current in step 5 and press Perform Cal Step to begin the adjustment procedure (see “Entering calibration values” on page 46). Keysight DAQ970A/DAQ973A Service Guide...
Channel Monitor on the selected channel before each test (see “Channel monitor” on page 50). 5 Apply the input signal per the input column in Table 2-4 and allow for appropriate source settling. Keysight DAQ970A/DAQ973A Service Guide...
6 Enter the calibration value per the applied input current in step 5 and press Perform Cal Step to begin the adjustment procedure (see “Entering calibration values” on page 46). Keysight DAQ970A/DAQ973A Service Guide...
6 Enter the calibration value per the applied input current in step 5 and press Perform Cal Step to begin the adjustment procedure (see “Entering calibration values” on page 46). Keysight DAQ970A/DAQ973A Service Guide...
38. 4 Select Channel 321 and configure the function in the order shown in the table below and enable Channel Monitor on the selected channel before each test (see “Channel monitor” on page 50). Keysight DAQ970A/DAQ973A Service Guide...
38. 4 Select Channel 302 and configure the function in the order shown in the table below and enable Channel Monitor on the selected channel before each test (see “Channel monitor” on page 50). Keysight DAQ970A/DAQ973A Service Guide...
Page 64
9 Store the new gain calibration constants (see “Storing calibration constants” on page 46). Table 2-8 DC high voltage gain calibration (¡100 V) Input Channel 302 Voltage Function Range NPLC 100 V 100 V DC voltage 221 V 300 V Keysight DAQ970A/DAQ973A Service Guide...
Keysight DAQ970A/DAQ973A Data Acquisition System Service Guide Performance Verification Quick Performance Check Performance Verification Tests Internal DMM Verification Tests Zero Offset Verification Gain Verification Plug-in Module Test Considerations Relay Verification DAQM907A Analog Output Verification (Optional) DAQM907A Analog Sense Inputs Verification (Optional)
This test does not check for abnormal component failures. To perform the quick performance check, do the following: – Perform a self-test (see page 23). – Perform only the performance verification tests indicated with the letter Q. Keysight DAQ970A/DAQ973A Service Guide...
– Optional verification tests: Tests not performed with every calibration. Perform these tests to verify additional specifications or functions of the instrument. Keysight DAQ970A/DAQ973A Service Guide...
±6 μV ±6 μV Short DC voltage 10 V ±30 μV ±40 μV ±40 μV ±40 μV 100 V ±600 μV ±600 μV ±600 μV ±600 μV 300 V ±6 mV ±6 mV ±6 mV ±6 mV Keysight DAQ970A/DAQ973A Service Guide...
Page 69
10 μA ±50 pA ±50 pA ±50 pA ±50 pA 1 μA [a] Q: Quick performance verification test points. [b] For Channel 321, select NPLC 10. [c] These ranges are typical performances and are calibrated internally. Keysight DAQ970A/DAQ973A Service Guide...
(see “Channel monitor” on page 50). 4 Apply the input values and allow for appropriate source settling and compare the measurement results to the appropriate test limits. 5 Repeat step 4 for each gain verification item. Keysight DAQ970A/DAQ973A Service Guide...
Page 71
300 V ±12 mV ±16.5 mV ±18 mV ±22.5 mV 300 V –300 V ±12 mV ±16.5 mV ±18 mV ±22.5 mV [a] Q: Quick performance verification test points. [b] For Channel 302, select NPLC 10. Keysight DAQ970A/DAQ973A Service Guide...
Page 72
10 mA ±2.7 μA ±5 μA ±7 μA ±8 μA 1 mA 1 mA ±100 nA ±350 nA ±550 nA ±650 nA [a] Q: Quick performance verification test points. [b] For Channel 321, select NPLC 10. Keysight DAQ970A/DAQ973A Service Guide...
Page 73
Enable Channel Monitor on the selected channel before each test (see “Channel monitor” on page 50). 4 Apply the input values and allow for appropriate source settling and compare the measurement results to the appropriate test limits. Keysight DAQ970A/DAQ973A Service Guide...
Page 74
>200 Hz ±375 mV ±396 mV ±417 mV ±438 mV 70 V 300 kHz ±1.6 V ±1.6 V ±1.6 V ±1.6 V [a] Q: Quick performance verification test points. [b] For Channel 302, select bandwidth AC filter. Keysight DAQ970A/DAQ973A Service Guide...
Page 75
±130 nA ±140 nA ±140 nA 100 μA 100 μA >200 Hz 5 kHz ±110 nA ±130 nA ±140 nA ±140 nA [a] Q: Quick performance verification test points. [b] For Channel 321, select bandwidth AC filter. Keysight DAQ970A/DAQ973A Service Guide...
CAUTION WITH MULTIPLE SIGNALS WARNING To avoid the possibility of multiple signal sources becoming connected together, we recommend when multiplexing two or more sources they should be connected on separate modules or on separate banks of the same module. Keysight DAQ970A/DAQ973A Service Guide...
Page 77
ENVIRONMENTAL HEALTH & SAFETY WARNING When any channel is connected to a hazardous voltage source, the instrument and the device under test should be supervised, following local EHS practices to restrict access. Keysight DAQ970A/DAQ973A Service Guide...
DAQM900A solid state relay on-resistance verification (optional) This procedure checks the relay contact resistance for relays used in Channel 01 to 20 on the DAQM900A. It uses the internal DMM of the DAQ970A/DAQ973A to make resistance measurements. To ensure accurate measurements, the DAQ970A/DAQ973A has to be calibrated prior to this procedure.
DAQM901A relay contact resistance verification (optional) This procedure checks the relay contact resistance for the relays used in Channel 01 to 20 on the DAQM901A. It uses the internal DMM of the DAQ970A/DAQ973A to make resistance measurements. To ensure accurate measurements, the DAQ970A/DAQ973A has to be calibrated prior to this procedure.
Page 80
This will be the sum of the K522 and K523 resistances. Ensure that the resistance is less than 2 W. 4 Short H to L for Channel 22. Plug the module back into the DAQ970A/ DAQ973A mainframe. 5 Set Channel 22 to measure DCI or ACI. Press [Monitor].
AMPS COM H to CH22 H. Ensure that they are “open” or more than 10 MW. Repeat for L terminals. 6 Plug the module back into the DAQ970A/DAQ973A mainframe. Set Channel 22 to measure DCI or ACI. Press [Monitor].
DAQM902A relay contact resistance verification (optional) This procedure checks the relay contact resistance for relays used in Channel 01 to 16 on the DAQM902A. It uses the internal DMM of the DAQ970A/DAQ973A to make resistance measurements. To ensure accurate measurements, the DAQ970A/DAQ973A has to be calibrated prior to this procedure.
2-wire ohms measurement with handheld test probes is sufficient. 1 Remove the module from the DAQ970A/DAQ973A mainframe. You do not need to perform a Card Reset to open all channels as the relays will automatically open once the module is removed from the mainframe.
1 Install the DAQM903A module in slot 100. Close Channels 01 through 20. Remove the module from the DAQ970A/DAQ973A. 2 Measure the resistance from the CM terminal to the NC terminal on each channel. Ensure that they are “open” or more than 10 MΩ.
NOTE route your wiring for proper strain relief and install the module cover. Install the DAQM904A in slot 200 of the DAQ970A/DAQ973A. 2 Open all channels on the module by performing a Card Reset (press [Module] select Card Reset; then press Yes to confirm).
Page 86
K201 Channel 22 ____________ W 2.00 W K202 Channel 23 ____________ W 2.00 W K203 Channel 24 ____________ W 2.00 W K204 Channel 25 ____________ W 2.00 W K205 Channel 26 ____________ W 2.00 W K206 Keysight DAQ970A/DAQ973A Service Guide...
Page 87
[a] Only the channel currently under test should be closed at one time. All other channels should be open. 10 Move the HI, LO, Sense HI, and Sense LO leads to ROW4. 11 Open all channels on the module by performing a Card Reset (press [Module] select Card Reset; then press Yes to confirm). Keysight DAQ970A/DAQ973A Service Guide...
3 Measure the resistance from row 1 H terminal to all eight column’s H terminals. Ensure that they are “open” or more than 10 MW. Repeat this step for all the other three rows. 4 Repeat step 3 for L terminals. Keysight DAQ970A/DAQ973A Service Guide...
Replace the module if the relay contact resistance if less than 10 MΩ. 8 Repeat steps 4 and 7 for Channels 12, 13, and 14. 9 Repeat steps 2, 3, 4, 5, 6, 7, and 8 for the channels connected to COM2. Keysight DAQ970A/DAQ973A Service Guide...
DAQM908A relay contact resistance verification (optional) This procedure checks the relay contact resistance for relays used in Channel 01 to 40 on the DAQM908A. It uses the internal DMM of the DAQ970A/DAQ973A to make resistance measurements. To ensure accurate measurements, the DAQ970A/DAQ973A has to be calibrated prior to this procedure.
Page 91
Performance Verification 6 Measure the resistance from the Common H terminal to CH22 terminals. Ensure that they are “open” or more than 10 MW. Keysight DAQ970A/DAQ973A Service Guide...
05) on the DAQM907A. Perform the module auto-calibration before starting this test. When performing module auto-calibration, the analog outputs and sense inputs will be calibrated to the DMM in the DAQ970A/DAQ973A. 1 Make connections to the analog output channels (Channel 04 and 05) as shown below using either an external DMM or a DAQM901A module inserted into an unused slot in the same DAQ970A/DAQ973A mainframe.
Channel 07 output output result limits result limits – 10 V 20 mA 20 mA ± 0.0274 mA 10 V ± 7.1mV – 20 mA –10 V –10 V ± 7.1mV 20 mA ± 0.0274 mA Keysight DAQ970A/DAQ973A Service Guide...
(or use the command from the ROUTe:MON remote interface). 6 Subtract the thermocouple error from the displayed temperature. Verify the result is within ±1.0 °C of the known temperature (set in step 4). Keysight DAQ970A/DAQ973A Service Guide...
2 Perform Full Self-Test using either methods below: – Front panel operation: Press [Utility] > Self Test > Full Test – Remote interface operation: “TEST:ALL?” Refer to “Full self-test” on page 24, or “TEST:ALL?” in the DAQ970A/DAQ973A NOTE Programming Guide for more details. Keysight DAQ970A/DAQ973A Service Guide...
Page 96
3 Perform Autocalibration using either methods below: – Front panel operation: Press [Utility] > Autocal > Perform Autocal – Remote interface operation: “*CAL?” or “SYSTem:ACALibration? {<slot>|DMM|ALL}” Refer to “*CAL?” in the DAQ970A/DAQ973A Programming Guide for more NOTE details. 4 Apply the following settings at Channel 101: Press the [Channel] key to enter the [Channel] menu ii Press Measure >...
Page 97
±0.6 mV. 12 Press [Interval] > Trigger Settings > Source > Auto > Done to change the Trigger Source of Channel 101 to Auto. 13 Repeat steps 7 to 12 for Channels 102 through 104. Keysight DAQ970A/DAQ973A Service Guide...
Page 98
Performance Verification THIS PAGE HAS BEEN INTENTIONALLY LEFT BLANK. Keysight DAQ970A/DAQ973A Service Guide...
Need help?
Do you have a question about the DAQ970A and is the answer not in the manual?
Questions and answers