Comtrol DeviceMaster DM-2000 Series Installation And Configuration Manual page 170

Troubleshooting and Technical Support
5. At the RedBoot> prompt, type dis, and press Enter.
Note: If you do not disable the loading feature of the Bootloader within the time-out period (default is
fifteen seconds), an application will be loaded from flash and started. If this happens, repeat Steps 3
through 5. The #!DM command is the only case-sensitive command and must be in uppercase.
6. Enter password and press Enter, which clears the existing password.
7. Enter auth none and press Enter, which removes the authentication
level.
8. If you do not know the IP address, enter ip and press Enter.
9. Enter timeout 15 and press Enter, which sets a reasonable timeout
value.
Note: If the Bootloader timeout has been set too low to allow console
port access, and the IP address cannot be discovered, then the
DeviceMaster must be returned to Comtrol for re-flashing.
10. Connect the DeviceMaster directly to the PC/laptop running
PortVision DX.
Note: If necessary, see
11. Open PortVision DX.
12. Scan the network so that PortVision DX discovers the DeviceMaster.
13. Right-click the DeviceMaster and then click Telnet/SSH Session.
14. Click Telnet, leave Port 23 as the Selected Port and click Ok
15. Press Enter at the Password prompt.
170 - Troubleshooting and Technical Support
Installing PortVision DX on Page 35.
DeviceMaster Installation and Configuration Guide: 2000594 Rev. F