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Troubleshooting - Adaptec DuoConnect AUA-3020 User Manual

Adaptec duoconnect adapter user's guide aua-3020
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Troubleshooting

If you encounter difficulties while installing the DuoConnect
adapter, check the following:
Is your device powered on?
Is the cable properly connected to the DuoConnect adapter and
the device?
Is the adapter seated evenly in the PCI slot?
Are your drivers current? Check
latest driver availability.
If you encounter any problems with the software, check the
file on the CD.
Readme
Ensure that you have the proper drivers for your USB and
Firewire devices installed. Refer to each device manufacturer's
Web site for the latest available drivers.
Windows only: Is bus mastering support provided and enabled
for the PCI slot containing the DuoConnect adapter? Refer to
the motherboard documentation for details.
Windows only: Is the driver loaded properly? First, try moving
the adapter to a different PCI slot. Windows 2000 only: Check the
Windows 2000 Event Log. Refer to the Windows documentation
for details.
Power Macintosh only: Is the adapter seen by the Apple System
Profiler. See
Power Macintosh only: Check
you have the latest Firewire and USB drivers installed.
For more troubleshooting information, visit
and
http://ask.adaptec.com
Step 6 on page 28
.
http://www.adaptec.com
for details.
http://www.apple.com
http://www.adaptec.com
Troubleshooting
for the
to ensure that
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