Fanvil i33V User Manual
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User Manual
i33V&i33VF
Software Version: : 2.4.0
Release Date: 2019/03/04

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Summary of Contents for Fanvil i33V

  • Page 1 User Manual i33V&i33VF Software Version: : 2.4.0 Release Date: 2019/03/04...
  • Page 2: Table Of Contents

    Directory D D irectory................................1 1 Picture................................3 2 Table.................................. 4 3 Safety Instruction............................... 1 4 Overview................................2 5 Install Guide................................3 5.1 Use POE or external Power Adapter...................... 3 6 Appendix Table..............................4 6.1 Common command mode........................4 6.2 Icon................................4 7 Basic Introduction.............................. 6 7.1 Panel Overview............................
  • Page 3 10.6 System >> Auto Provision........................19 10.7 System >> FDMS..........................22 10.8 System >> Tools..........................22 10.9 Network >> Basic..........................23 10.10 Network >> VPN..........................26 10.11 Network >> Web Filter........................27 10.12 Line >> SIP............................28 10.13 Line >> Basic Settings........................32 10.14 Line >>...
  • Page 4: Picture

    Picture Picture 1 - Panel........................... 6 Picture 2 - Quickly setting........................7 Picture 3 - WEB Login......................... 8 Picture 4 - SIP Line Configuration.......................8 Picture 5 - Enable Auto Answer......................11 Picture 6 - Set DND Option....................... 11 Picture 7 - Enable DND........................12 Picture 8 - Call Waiting........................
  • Page 5: Table

    Table Table 1 - Common command mode..................... 4 Table 2 - Icon Status..........................4 Table 3 - Panel introduction......................... 6 Table 4 - Intercom..........................13 Table 5 - MCAST Parameters on Web....................14 Table 6 - SIP hotspot Parameters....................... 15 Table 7 - Auto Provision Parameters....................20 Table 8 - FDMS Parameters.......................
  • Page 6: Safety Instruction

    Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device.  Please use the external power supply that is included in the package. Other power supply may cause damage to the phone and cause noise issue.
  • Page 7: Overview

    Overview i33V &i33VF is an access control product with LCD specially developed for the needs of industry users on the basis of VoIP telephone technology for more than ten years. The standard IP/RTP protocol is used for voice transmission, and the RTSP is used for video transmission.
  • Page 8: Install Guide

    POE switch and power adapter at the same time, the power adapter will be used in priority and will switch to POE power supply once it fails. Please use the power adapter supplied by Fanvil and the POE switch which meets the specifications to ensure the device work properly.
  • Page 9: Appendix Table

    Appendix Table 6.1 Common command mode Table 1 - Common command mode Action Description IP Broadcast under In standby mode, long presse ‘#’ standby mode In standby mode, long press ‘C’ for 10 seconds, there will be a toot sound. Within 5 seconds, press ‘C’ three times quickly to switch the Switch network network mode.
  • Page 10 I I con I I con Description Description Not connected to the Connected to the TR069 TR069,flashing Password error Invalid card...
  • Page 11: Basic Introduction

    Basic Introduction 7.1 Panel Overview Picture 1 - Panel Table 3 - Panel introduction Number Name Description IP Camera Video signal acquisition and transmission LED/ 2、3 Watch video clearly even in weak light environment Photoresistor Speaker Play sound Display status and prompts Numeric keypad Password and dialing C: Dial Key, Enter the number and press C to dialing...
  • Page 12: Quick Setting

    Open the door with card 7.2 Quick Setting Before proceeding with this step, make sure your Internet broadband connection is working properly and connecting to the network hardware. The default factory mode of i33V&i33VF is DHCP. IP address can be viewed by. ...
  • Page 13: Sip Configurations

    Picture 3 - WEB Login The username and password should be entered into the web page correctly. The default username and password are "admin". For the specific details of the operation of the web page, please refer to 10 Web Configurations 7.4 SIP Configurations At least one SIP line should be configured properly to enable the telephony service.
  • Page 14: Door Opening Operation

    7.5 Door opening operation Unlock the door in the following eight ways: 1) Open the door with the local password, and press “K key + local door open password +#” to open the door. 2) The access control helps to call owner, and the owner enters the remote opening password to open the door.
  • Page 15: Basic Function

    Basic Function 8.1 Making Calls In standby mode, you can make a call by:  Enter the number and press the “C”  Press “C” to enter the number, then press “C”  IP direct dialing in standby:  Set to the length of the IP address as the length of the received number ...
  • Page 16: Dnd

    Picture 5 - Enable Auto Answer  Auto Answer mode:  Disable: Turn off the automatic answer function, the device has a call, ring, will not time out to answer automatically.  Line1:Line 1 has an automatic call timeout.  Line2:Line 2 has an automatic call timeout.
  • Page 17: Call Waiting

    Turn on/off the interruption free method for the specific line of the device, as follows:  Web interface: enter [EGS Setting] >> [Features], set the do not disturb type to Line, enter [Line] >> [SIP], choose a Line and enter [Line] >> [Advanced settings], Enable DND.
  • Page 18: Advance Function

    Advance Function 9.1 Intercom The equipment can answer intercom calls automatically. Picture 9 - WEB Intercom Table 4 - Intercom Parameters Description Enable Intercom Mute Enable mute during intercom mode If the incoming call is intercom call, the device plays the Enable Intercom Ringing intercom tone.
  • Page 19: Picture 10 - Multicast Settings

    Picture 10 - Multicast Settings Table 5 - MCAST Parameters on Web Parameters Description Enable Auto Mcast The multicast configuration information is sent through Sip Notify signaling. After receiving the information, the device will be configured to the system for multicast monitoring or cancel multicast monitoring in the system.
  • Page 20: Sip Hotspot

     Press the DSSKY of Multicast Key which you set.  Receive end will receive multicast call and play multicast automatically. 9.3 SIP Hotspot SIP hotspot is a simple but practical function. With simple configurations, the SIP hotspot function can implement group ringing. SIP accounts can be expanded. Set a Phone set as a SIP hotspot and other phone sets (B and C) as SIP hotspot clients.
  • Page 21: Picture 11 - Sip Hotspot Client Configuration

    Picture 11 - SIP hotspot client configuration As the hotspot server, the default extension number is 0. When the phone is used as the client, the extension number is increased from 1, you can view the extension number through the [SIP Hotspot] page.
  • Page 22: Web Configurations

    10 Web Configurations 10.1Web Page Authentication Users can log into the device's web page to manage user device information and operate the device. Users must provide the correct user name and password to log in. If the password is entered incorrectly three times, it will be locked and can be entered again after 5 minutes. The details are as follows: ...
  • Page 23: System >> Account

    10.3System >> Account Picture 12 - WEB Account Settings On this page the user can change the password for the login page. Users with administrator rights can also add or delete users, manage users, and set permissions and passwords for new users. 10.4System >>...
  • Page 24: System >> Upgrade

    “.txt”. (note: profile export requires administrator privileges)  Import Configurations Import the configuration file of Settings. The device will restart automatically after successful import, and the configuration will take effect after restart  Reset Phone The phone data will be cleared, including configuration and database tables. 10.5System >>...
  • Page 25: Table 7 - Auto Provision Parameters

    Fanvil devices support SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods are enabled, the priority from high to low as below: PNP>DHCP>TR069> Static Provisioning Transferring protocol: FTP、 TFTP、 HTTP、 HTTPS Details refer to Fanvil Auto Provision http://www.fanvil.com/Uploads/Temp/download/20180920/5ba3816f8d5f0.pdf...
  • Page 26 Enable Server When the feature is enable, if the configuration of server is changed, Digest phone will download and update. DHCP Option The equipment supports configuration from Option 43, Option 66, or a Option Value Custom DHCP option. It may also be disabled. Custom Option Custom option number.
  • Page 27: System >> Fdms

    ACS User ACS server username (up to is 59 character) ACS Password ACS server password (up to is 59 character) TR069 Auto Login Enable/Disable TR069 Auto Login. STUN Enter the STUN address server address Enable the STUN Enable the STUN 10.7System >>...
  • Page 28: Network >> Basic

    Syslog: : When enabled, set the syslog software address, and log information of the device will be recorded in the syslog software during operation. If there is any problem, log information can be analyzed by Fanvil technical support. Auto Reboot Setting: Reboot Mode: Disable:It will not restart at set time after disabled...
  • Page 29: Picture 18 - Basic Network Settings

    Picture 18 - Basic Network Settings Table 9 - Basic setting parameters Field Name Explanation Network Status The current IP address of the equipment Subnet The current Subnet Mask mask Default The current Gateway IP address gateway The MAC address of the equipment MAC Time Get the MAC address of time.
  • Page 30 Primary DNS Enter the server address of the Primary DNS. Server Secondary Enter the server address of the Secondary DNS. DNS Server attention: : 1)After setting the parameters, click【submit】to take effect. 2)If you change the IP operation, the web page will no longer respond, at this time should be entered in the address bar new IP to connect to the device.
  • Page 31: Network >> Vpn

    10.10 Network >> VPN Picture 19 - Network VPN Settings Virtual Private Network (VPN) is a technology to allow device to create a tunneling connection to a server and becomes part of the server’s network. The network transmission of the device may be routed through the VPN server.
  • Page 32: Network >> Web Filter

    When the VPN connection established, the VPN IP Address should be displayed in the VPN status. There may be some delay of the connection establishment. User may need to refresh the page to update the status. Once the VPN is configured, the device will try to connect with the VPN automatically when the device boots up every time until user disable it.
  • Page 33: Line >> Sip

    Picture 21 - Web Filter Table Add and remove accessible IP segments; Configure the starting IP address within the start IP, end the IP address within the end IP, and click [Add] to submit to take effect. A large network segment can be set, or it can be divided into several network segments to add.
  • Page 34: Picture 22 - Sip Line Configuration

    Picture 22 - SIP Line Configuration Configure the service configuration for the wire on this page. Table 10 - Line configuration on the web page Field Name Explanation Basic Settings (Choose the SIP line to configured) Display the current line status at page loading. To get the up to date Line Status line status, user has to refresh the page manually.
  • Page 35 Outbound proxy port Enter the outbound proxy port, default is 5060 Realm Enter the SIP domain if requested by the service provider Codecs Settings Set the priority and availability of the codecs by adding or remove them from the list. Advanced Settings Enable the device to subscribe a voice message waiting notification, Subscribe For Voice...
  • Page 36 After closing the grab packet, you can see that the DSP is sendonly and the hold is sendrecv Use Quote in Whether to add quote in display name Display Name Specific Server Type Set the line to collaborate with specific server type Registration Set the SIP expiration interval Expiration...
  • Page 37: Line >> Basic Settings

    update received after the timeout period Session Timeout Set the session timer timeout period Enable Rport Set the line to add rport in SIP headers Enable PRACK Set the line to support PRACK SIP message Set the line to use DNS SRV which will resolve the FQDN in proxy Enable DNS SRV server into a service list Auto Change Port...
  • Page 38: Line >> Sip Hotspot

    Picture 24 - Basic Line Settings Table 11 - Basic Line Settings Field Name Explanation SIP Settings Local SIP Port Set the local SIP port used to send/receive SIP messages. Registration Failure Set the retry interval of SIP REGISTRATION when registration Retry Interval failed.
  • Page 39: Egs Setting >> Features

    10.15 EGS Setting >> Features Picture 25 - ESG Feature Settings Table 12 - ESG Feature Parameters EGS Features Setting (Only for Door phone) Field Name Explanation Basic Settings Monostable: there is only one fixed action status for door unlocking. Switch Mode Bistable: there are two actions and statuses, door unlocking and door locking.
  • Page 40 Calling Password Remote door unlocking password. Initial Value is “*”. Device description displayed on IP scanning tool software. Initial Value Description is “i33V IP Door Phone”. Enable Open Log Enable or disable to connect with log server Server Address of Open Log...
  • Page 41 status. After changed, the status would be kept. Initial Value is Monostable The remote access code length would be restricted with it. If the input Remote Code Check access code length is matched with it, system would check it Length immediately.
  • Page 42 Timeout Dial Fixed Length to Configure to enable/disable fixed-length automatic dial-out numbers. Send Configure the receiving number length; default is 4. After the user dials Send length the 4-digit number, the device will automatically call out the 4-digit number. Dial Number Voice Configure to enable/disable dial-up voice prompts, which are disabled Play by default.
  • Page 43: Egs Setting & Intercom Setting >> Audio

    10.16 EGS Setting & Intercom Setting >> Audio Picture 26 - EGS Audio Settings Table 13 - EGS Audio Parameters Field Name Explanation Audio Settings Codec Setting Select enabled or disabled audio codec: G.711A/U,G.722,G.723,G.729, G.726-16,G726-24,G726-32,G.726-40, ILBC,AMR,AMR-WB, opus DTMF Payload Type Setting DTMF payload type, the value range must be 96~127.
  • Page 44: Egs Setting & Intercom Setting >> Video

    Field Name Explanation Audio Settings Sound Select Opening prompting Can be set to default and voice prompt Closing prompting Can be set to default and voice prompt Issuing prompting Can be set to default and voice prompt Revoking prompting Can be set to default and voice prompt Open Failed prompting Can be set to default and voice prompt Sound Delete...
  • Page 45: Picture 27 - Egs Video Settings

    Picture 27 - EGS Video Settings Table 14 - EGS Video Parameters Camera connection Settings Field Name Explanation Camera status: When the device is restarted, the camera status shows Camera status whether it is currently available. and number of The maximum number of accesses, the maximum number of main code visits streams, the maximum number of subcode streams and the number of uses.
  • Page 46 horizontal scroll Vertical Flip The video is flipped horizontally IR Swap IR-cut filter switch In the Day / Night mode Auto option, the color switching black and white threshold is set DNC Threshold Set the video color to black and white threshold in the day and night mode selection auto mode Backlight In front of a very strong background light can see people or objects clearly...
  • Page 47: Egs Setting & Intercom Setting >> Mcast

    Main profile/High profile: see the H264 nal unit payload as Main profile/High profile "Default" reverts to factory video configuration, and "submit" saves Settings Advanced Settings Sendonly: establish video call, and the SDP packet in the invite packet is Sendonly; Video Direction Sendrecv: to create a call, the SDP package in the invite package is Sendrecv RTSP Over TCP...
  • Page 48: Egs Setting & Intercom Setting >> Action Url

    URL for various actions performed by the phone. These actions are recorded and sent as xml files to the server. Sample format is http://InternalServer /FileName.xml Note! The operation URL is used by the IPPBX system to submit device events. Please refer to the details Fanvil Action URL。 http://www.fanvil.com.cn/Uploads/Temp/download/20190122/5c46dd1ad4635.pdf 10.20 EGS Setting &...
  • Page 49: Egs Settings >> Trusted Certificates

    Month End The DST end month Week End The DST end week Weekday End The DST end weekday Hour End The DST end hour Manual Time Settings Manual Time Settings Set the time by hand, which needs to disable SNTP service first 10.21 EGS Settings >>...
  • Page 50: Egs Access

    10.23 EGS Access Picture 30 - EGS Management Table 18 - EGS Manage Parameters EGS Access Field Name Explanation Import Access Table Click the <Browse> to choose to import remote access list file (access List.csv) and then clicking <Update> can batch import remote access rule. Access Table According to entrance guard access rules have been added, you can choose single or multiple rules on this list to delete operation.
  • Page 51 rules on this list to delete operation. Name(necessary) User name When the speed dial is input, it will be mapped to the corresponding number. The outgoing order is: the owner number (priority), the Location forwarding number will be called if the owner number is busy or no answer.
  • Page 52: Egs Logs

    You should input the top 10 digits of RFID card numbers. for Add Admin Card example, 0004111806, then select the type of admin card and click <add>. Type:Open/ Add/ Delete. Open: Super administrator card, the device can open the door through the super management card when the device cannot open due to the software processing error or configuration read failure.
  • Page 53: Door Lock

    Result Show the results door open history ( Succeeded or Failed) Time The door open time. Access If the door was opened by swipe card or remote unlocking door, the device Name would display remote access name. Open type: 1. Local, 2. Remote, 3. Card Note: there are three kinds of card feedback results.
  • Page 54: Alert

    Door Status Door Close/Open Check Back Door Lock Control Door Lock Execute a door lock to open or close the door Action Door Open/Close Once: perform door opening action, and will be closed automatically when timeout. Open mode Continue: perform the door opening action, the door will not be closed automatically and need to closed manually when timeout.
  • Page 55 Reset Alerting Reset to resume and stop ringtone playback Status Ring Type Ringtone can be set to none / preset Server Settings Send message to the server when the alarm is triggered. Server message format:Alarm Info: Description=i33V;SIP Address User=;Mac=00:a8:34:68:23:d1;IP=172.18.90.235;port=Input1...
  • Page 56: Trouble Shooting

    When the phone can’t be used normally, the user can try the following methods to restore normal operation of the phone or collect relevant information and send a problem report to Fanvil technical support mailbox. 11.1Get Device System Information Users can get information by pressing the [Menu] >> [Status] option in the phone.The following...
  • Page 57: Common Trouble Cases

    The network packets of the device during the period have been dumped to the saved file.Users can analyze packets or send them to the Fanvil support mailbox. 11.5Common Trouble Cases Table 22 - Trouble Cases T T rouble cases S S olution 1.

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