Fanvil i16V User Manual
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User Manual
i16V&i32V
Software Version: 2.4.0
Release Date:2019/03/04

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Summary of Contents for Fanvil i16V

  • Page 1 User Manual i16V&i32V Software Version: 2.4.0 Release Date:2019/03/04...
  • Page 2: Table Of Contents

    Directory Directory................................1 1 Picture................................3 2 Table................................5 3 Safety Instruction............................... 1 4 Overview................................2 5 Install Guide................................3 5.1 Use POE or external Power Adapter...................... 3 5.2 Appendix Table............................4 5.2.1 Common command mode......................4 5.2.2 Function key LED state......................4 6 Basic Introduction.............................. 5 6.1 Panel shows.............................
  • Page 3 9.7 System >> FDMS..........................22 9.8 System >> Tools........................... 22 9.9 Network >> Basic..........................23 9.10 Network >> VPN..........................25 9.11 Network >> Web Filter........................26 9.12 Line >> SIP............................28 9.13 Line >> Basic Settings........................32 9.14 Line >> SIP Hotspot........................... 33 9.15 EGS Setting >>...
  • Page 4: Picture

    Picture Figure 1 - Panel............................ 5 Figure 2 - Quickly setting........................6 Figure 3 - WEB Login..........................6 Figure 4 - Line Registered ........................7 Figure 5 - Function Setting........................9 Figure 6 - Set Release ........................10 Figure 7 - Enable Auto Answer......................10 Figure 8 - Set DND Option........................ 11 Figure 9 - Enable DND........................11 Figure 10 - Call Waiting........................
  • Page 5 Figure 37 - Hot Key Settings......................52 Figure 38 - Multicast Settings......................53 Figure 39 - Advanced Settings.......................54 4...
  • Page 6: Table

    Table Table 1 - Common command mode....................4 Table 2 - Function key LED state......................4 Table 3 - Panel introduction......................... 5 Table 4 - Intercom..........................13 Table 5 - MCAST..........................14 Table 6 - SIP Hotspot........................15 Table 7 - Auto Provision........................20 Table 8 - FDMS..........................
  • Page 7: Safety Instruction

    Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power ...
  • Page 8: Overview

    Overview i16V is a SIP visual intercom and i32V is a SIP video door phone developed for industry users on the basis of over ten years of VoIP phone technology. The voice transmission is based on the standard IP/RTP protocol, and the video transmission on RTSP protocol. They inherit Fanvil IP phones’...
  • Page 9: Install Guide

    POE switch and power adapter at the same time, the power adapter will be used in priority and will switch to POE power supply once it fails. Please use the power adapter supplied by Fanvil and the POE switch met the specifications to ensure the device work properly.
  • Page 10: Appendix Table

    Appendix Table 5.2.1 Common command mode Table 1 - Common command mode Action Description IP Broadcast under In standby mode, long presse the speed dial button for 10 standby mode seconds, there will be a toot sound and the indicator light will flash 5 seconds, please press the speed dial button once within 5 seconds, the toot sound will stop automatically reporting IP In standby mode, long press the speed dial button for 10 seconds,...
  • Page 11: Basic Introduction

    The default factory mode of i32V is DHCP and i16V is static IP address mode. IP address can be viewed by. In standby mode, long presses the speed dial button for 10 seconds, there will be a beeping ...
  • Page 12: Web Configuration

    IP address of the device or use the "IP scanning tool. exe" software to find the IP address of the device. (Download http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe) In standby mode, long presses the speed dial button for 10 seconds, there will be a ...
  • Page 13: Sip Configurations

    The username and password should be correct to log in to the web page. The default username and password are "admin". For the specific details of the operation of the web page, please refer to 9 Web Configurations SIP Configurations At least one SIP line should be configured properly to enable the telephony service.
  • Page 14 3) The other device calls the door phone, enters the corresponding remote authentication code, and opens the door after timeout or the password check length is reached (the authentication code shall be configured in the access list, and the remote telephone opening shall be enabled). 4) Open the door by swiping the RFID card, which supports IC card and ID card.
  • Page 15: Basic Function

    Basic Function Making Calls After setting the function key to Hot key and setting the number, press the function key to immediately call out the set number, as shown below: Figure 5 - Function Setting See detailed configuration instructions 9.27 Function Key Answering Calls After setting up the automatic answer and setting up the automatic answer time, it will hear the ringing bell within the set time and automatically answer the call after timeout.
  • Page 16: Auto-Answering

    Figure 6 - Set Release Auto-Answering The user can turn off the auto-answer function (enabled by default) on the device webpage, and the ring tone will be heard after the shutdown, and the auto-answer will not time out. Web interface: enter [EGS Setting] >> [Features], Enable auto answer, set mode and auto answer time and click submit.
  • Page 17: Dnd

    The range can be set to 0~60s , and the call will be answered automatically when the timeout is set. Users can turn on the do-not-disturb (DND) feature on the device's web page to reject incoming calls (including call waiting).Do not disturb can be set by the SIP line respectively on/off. Turn on/off all lines of the device without interruption by the following methods: Web interface: enter [EGS Setting] >>...
  • Page 18: Call Waiting

    Call Waiting Enable call waiting: new calls can be accepted during a call.  Disable call waiting: new calls will be automatically rejected and a busy signal will be  prompted Enable call waiting tone: when you receive a new call on the line, the device will beep. ...
  • Page 19: Advanced Function

    Advance Function Intercom The equipment can answer intercom calls automatically. Figure 11 - WEB Intercom Table 4 - Intercom Parameters Description Enable Intercom Mute Enable mute during intercom mode If the incoming call is intercom call, the device plays the Enable Intercom Ringing intercom tone.
  • Page 20: Figure 12 - Mcast

    Figure 12 - MCAST Table 5 - MCAST Parameters Description Enable Auto Mcast Send the multicast configuration information by Sip Notify signaling, and the device will configure the information to the system for multicast listening or cancel the multicast listening in the system after receiving the information Auto Mcast Timeout When a multicast call does not end normally, but for some reason...
  • Page 21: Hotspot

    Press the DSSKY of Multicast Key which you set.  Receive end will receive multicast call and play multicast automatically.  Hotspot SIP hotspot is a simple utility. Its configuration is simple, can realize the function of group vibration, can expand the number of SIP account. Take one device A as the SIP hotspot and the other devices (B, C) as the SIP hotspot client.
  • Page 22: Figure 13 - Sip Hotspot

    Figure 13 - SIP Hotspot The device is the hotspot server, and the default extension is 0.The device ACTS as a client, and the extension number is increased from 1 (the extension number can be viewed through the [SIP hotspot] page of the webpage). Calling internal extension: The hotspot server and client can dial each other through the extension number before ...
  • Page 23: Web Configurations

    Web Configurations Web Page Authentication Users can log into the device's web page to manage user device information and operate the device. Users must provide the correct user name and password to log in. If the password is entered incorrectly three times, it will be locked and can be entered again after 5 minutes. The details are as follows: If an IP is logged in more than the specified number of times with a different user name, it ...
  • Page 24: System >> Account

    System >> Account Figure 14 - WEB Account On this page the user can change the password for the login page. Users with administrator rights can also add or delete users, manage users, and set permissions and passwords for new users System >>...
  • Page 25: System >> Upgrade

    Webpage: Login and go to [System] >> [Auto provision]. Figure 17 - Auto Provision Fanvil devices support SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods are enabled, the priority from high to low as below: PNP>DHCP>TR069>...
  • Page 26 Details refer to Fanvil Auto Provision http://www.fanvil.com/Uploads/Temp/download/20180920/5ba38170d79fb.pdf Table 7 - Auto Provision Parameters Description Basic settings Show the current config file’s version. If the version of configuration Current downloaded is higher than this, the configuration will be upgraded. If Configuration...
  • Page 27 Custom Option Custom option number. Must be from 128 to 254. Value Enable DHCP Set the SIP server address through DHCP option 120. Option 120 SIP Plug and Play (PnP) Whether enable PnP or not. If PnP is enable, phone will send a SIP SUBSCRIBE message with broadcast method.
  • Page 28: System >> Fdms

    Enable the STUN Enable the STUN System >> FDMS Figure 18 - FDMS Table 8 - FDMS FDMS information Settings Community Designations Name of equipment installation community Building a movie theater Name of equipment installation building room number Equipment installation room name System >>...
  • Page 29: Network >> Basic

    Syslog:When enabled, set the syslog software address, and log information of the device will be recorded in the syslog software during operation. If there is any problem, log information can be analyzed by Fanvil technical support. Auto Reboot Setting: Reboot Mode: Disable:It will not restart at set time after disabled...
  • Page 30 mask Default The current Gateway IP address gateway The MAC address of the equipment MAC Time Get the MAC address of time. stamp Settings Select the appropriate network mode. The equipment supports three network modes: Network parameters must be entered manually and will not change. All Static IP parameters are provided by the ISP.
  • Page 31: Network >> Vpn

    access. Example: The IP address is 192.168.1.70 and the port value is 8090, the accessing address is http://192.168.1.70:8090. Port for HTTPS access. Before using https, an https authentication certification must be downloaded into the equipment. HTTPS Port Default value is 443. To enhance security, change this from the default.
  • Page 32: Network >> Web Filter

    non-encrypted data tunneling. For users who need data encryption, please use OpenVPN instead. To establish a L2TP connection, users should log in to the device web portal, open webpage [Network] >> [VPN]. In VPN Mode, check the “Enable VPN” option and select “L2TP”, then fill in the L2TP server address, Authentication Username, and Authentication Password in the L2TP section.
  • Page 33: Figure 22 - Web Filter

    Figure 22 - WEB Filter Figure 23 - WEB Filter Table Add and remove IP segments that are accessible; Configure the starting IP address within the start IP, end the IP address within the end IP, and click [Add] to submit to take effect. A large network segment can be set, or it can be divided into several network segments to add.
  • Page 34: Line >> Sip

    9.12 Line >> SIP Figure 24 - SIP Configure the service configuration for the wire on this page.
  • Page 35 Table 10 - SIP Field Name Explanation Basic Settings (Choose the SIP line to configured) Display the current line status at page loading. To get the up to date Line Status line status, user has to refresh the page manually. Username Enter the username of the service account.
  • Page 36 Anonymous Call Set the standard to be used for anonymous Standard Dial Without Set call out by proxy without registration Registered Click To Talk Set Click To Talk User Agent Set the user agent, the default is Model with Software Version. Response Single If setting enabled, the device will use single codec in response to an Codec...
  • Page 37 device presses the */# key, the actual value sent is */#; Configured to send 10/11, when the device presses the */# key, the actual value sent is 10/11. Transportation Set the line to use TCP or UDP for SIP transmission Protocol Local Port Set the Local Port...
  • Page 38: Line >> Basic Settings

    9.13 Line >> Basic Settings STUN -Simple Traversal of UDP through NAT -A STUN server allows a phone in a private network to know its public IP and port as well as the type of NAT being used. The equipment can then use this information to register itself to a SIP server so that it can make and receive calls while in a private network.
  • Page 39: Line >> Sip Hotspot

    SIP Settings Local SIP Port Set the local SIP port used to send/receive SIP messages. Registration Failure Set the retry interval of SIP REGISTRATION when registration Retry Interval failed. Enable Strict UA Match Enable or disable Strict UA Match Explanation Field Name STUN Settings Server Address...
  • Page 40: Figure 27 - Egs Setting

    Figure 27 - EGS Setting Table 12 - EGS Setting EGS Features Setting (Only for Door phone) Field Name Explanation Basic Settings Monostable: there is only one fixed action status for door unlocking. Bistable: there are two actions and statuses, door unlocking and door Switch Mode locking.
  • Page 41 Effective Data Wiegand Data Set Wiegand Data Reverse, the default value is automatic. Reverse Disable remote password implementations for all calls to open doors; Enable Access Table Enable remote password to open the door after calling only by access guard Limit Talk Duration If enabled, calls would be forced ended after talking time is up.
  • Page 42 Enable Auto Answer Enable Auto Answer function Auto Answer Timeout Set Auto Answer Timeout No Answer Enable automatically hang up when no answer Handdown No Answer Auto Configuration automatically hangs up when no answer occurs within Hangup the set time. Auto Hangup Set the time of no answer auto hangs up.
  • Page 43: Egs Setting & Intercom Setting >> Audio

    9.16 EGS Setting & Intercom Setting >> Audio Figure 28 - Audio Setting Table 13 - Audio Setting Field Name Explanation Audio Settings Codec Setting Select enabled or disabled audio codec: G.711A/U,G.722,G.723,G.729, G.726-16,G726-24,G726-32,G.726-40, ILBC,AMR,AMR-WB, opus DTMF Payload Type Setting DTMF payload type, the value range must be 96~127. Default Ring Type Configure the default ring tone.
  • Page 44: Egs Setting & Intercom Setting >> Video

    Broadcast Output Volume Set the broadcast output volume to 1~9 Signal Tone Volume Set the signal sound volume to 0~9 Enable VAD Whether voice activity detection is enabled. Sound Update Sound Update Can be upgraded suffix ". Wav "format of the door, door, and other custom prompt sound Sound Select Opening prompting...
  • Page 45: Figure 29 - Video Setting

    Figure 29 - Video Setting Camera connection Settings Field Name Explanation Camera status: When the device is restarted, the camera status shows Camera status whether it is currently available. and number of The maximum number of accesses, the maximum number of main code visits streams, the maximum number of subcode streams and the number of uses.
  • Page 46 Night Mode: the camera's video screen is always black and white, if there is IR-cut will be synchronized switch. Automatic: Automatically adjusts according to the actual environment in which the camera is located. White Balance Outdoor: installed in the outdoor preferred. Indoor: installed in the room preferred.
  • Page 47: Egs Setting & Intercom Setting >> Mcast

    VBR: Image quality is preferred, not recommended. Quality Video quality adjustment, the better the quality needs to transfer faster Bit rate It is proportional to video file size, not recommend adjusted. The greater the value is, the worse the video quality would be, otherwise the I Frame Interval better video quality would be;...
  • Page 48: Egs Setting & Intercom Setting >> Action Url

    Sample format is http://InternalServer /FileName.xml Table 16 - action URL Note! The operation URL is used by the IPPBX system to submit device events. Please refer to the details Fanvil Action URL。 http://www.fanvil.com/Uploads/Temp/download/20190122/5c46debfbde37.pdf 9.20 EGS Setting & Intercom Setting >> Time/Date Users can configure the device's time Settings on this page.
  • Page 49: Egs Settings >> Trusted Certificates

    Month Start The DST start month Week Start The DST start week Weekday Start The DST start weekday Hour Start The DST start hour Month End The DST end month Week End The DST end week Weekday End The DST end weekday Hour End The DST end hour Manual Time Settings...
  • Page 50: Egs Access

    Figure 31 - Device Certificates 9.23 EGS Access...
  • Page 51: Figure 32 - Egs Access

    Figure 32 - EGS Access Table 18 - EGS Access Parameter EGS Access Explanation Field Name Import Access Table Click the <Browse> to choose to import remote access list file (access List.csv) and then clicking <Update> can batch import remote access rule. Access Table According to entrance guard access rules have been added, you can choose single or multiple rules on this list to delete operation.
  • Page 52: Egs Logs

    use, and [None] is not limited for 24 hours. After the relevant rules are disposed in the "Add Access Rules" sub-item, click "Add" to complete the addition. In the "Access Table", select the "Index" to be modified. After the relevant Modify rules are disposed in the "Add Access Rule"...
  • Page 53: Figure 33 – Egs Logs

    Figure 33 – EGS Logs Table 19 - EGS Logs Parameter Field Explanation Name Door Open Log Result Show the results door open history ( Succeeded or Failed) Time The door open time. Access If the door was opened by swipe card or remote unlocking door, the device Name would display remote access name.
  • Page 54: Door Lock

    9.25 Door Lock Figure 34 - Door Lock Table 20 - Door Lock Parameter Explanation Field Name Current lock Status Enable/disable the door phone alarm. When the timeout period is Door Sensor enabled, the alarm will be triggered when the door status and the door Check Alert lock status are inconsistent.
  • Page 55: Alert &Security Settings

    Door Lock Control Door Lock Execute a door lock to open or close the door Action Door Open/Close Once: perform door opening action, and will be closed automatically when timeout. Open mode Continue: perform the door opening action, the door will not be closed automatically and need to closed manually when timeout.
  • Page 56: Figure 35 - Alert/Security Settings

    Figure 35 - Alert/Security Settings Table 21 - Alert/Security Settings Security Settings Explanation Field Name Input settings Input Detect Enable or disable Input Detect When choosing the low level trigger (closed trigger), detect the input port (low level) closed trigger. Trigger Mode When choosing the high level trigger (disconnected trigger), detect the input port (high level) disconnected trigger.
  • Page 57 Duration When the input port meets the trigger condition, the output port will be triggered Input trigger (The Port level time change, By < Output Duration > control) Port switch amount change time, press <output duration> By duration DTMF output control Duration By Calling...
  • Page 58: Function Key

    User=;Mac=00:a8:34:68:23:d1;IP=172.18.90.235;port=Input1 9.27 Function Key  Key Event The speed dial key type could be set as Key Event. Figure 36 - Function Key Settings Table 22 - Function Key Settings Type Subtype Usage None No responding Key Event Release Delete password input, cancel dialing input and end call Identification key ...
  • Page 59 IP address key. In Intercom mode, if the caller’s IP phone supports Intercom feature, the Intercom device can automatically answer the Intercom calls  Multicast Multicast function is to deliver voice streams to configured multicast address; all equipment monitored the multicast address can receive and play the broadcasting. Using multicast functionality would make deliver voice one to multiple which are in the multicast group simply and conveniently.
  • Page 60 Figure 39 - Advanced Settings Table 25 - Advanced Settings Advanced Settings Field Name Explanation Input port is multiplexed as Enable or disable the input port to be multiplexed as speed dial button 2 function key 2 Use Function Key to Enable or disable shortcuts to answer calls Answer Enable Speed Dial...
  • Page 61: Trouble Shooting

    [Stop] button on the webpage after completion. Network packets during the device are saved in a file. Users can analyze the packet or send it to the Fanvil Technical Support mailbox.
  • Page 62 "10.4 Network Data Capture" to obtain a registered network packet and send it to the Fanvil Support Email to help analyze the issue. Warning The user manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s...

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