Multiple Lines; Multiple Call Appearances - Polycom SoundPoint IP 600 SIP User Manual

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Multiple Lines

SoundPoint IP 600 SIP can support up to six
®
lines, each associated with its own line key.
Lines can be configured for local Directory
Numbers (DNs), such as your main extension and
private or shared lines or for Speed Dial shortcuts
for outbound dialing.
Typically, the top-most line key is reserved for
the principle directory number of the telephone.
Depending on how your telephone is configured,
the display could resemble one of the displays
shown:

Multiple Call Appearances

Each line configured on the telephone can have
two call appearances. This is useful if there is
an active call and an incoming call arrives on
the same line. In the example shown, exten-
sion 2077 is in an outbound call with 2055.
The second diagram shows an incoming call
from John Brown. Soft key labels are updated
on the display to enable the user to:
1. Answer this second incoming call. The
first call is automatically placed on Hold.
2. Reject the second incoming call.
3. Forward the second incoming call to
another extension.
Answering the incoming call places the origi-
nal on Hold and refreshes the soft key labels as
indicated (last illustration).
A user can also place another outbound call on
the same first line. Press Hold during the first
call and press NewCall to obtain dial tone for a
second call.
Directories
Services
Conference
Transfer
Redial
Hold
Directories
Services
Conference
Transfer
Redial
Hold
Directories
Services
Conference
Transfer
Redial
Hold
Directories
Services
Conference
Transfer
Redial
Hold
Directories
Services
Conference
Transfer
Redial
Hold
13
Sel
Del
Menu
Messages
1 2 ABC DEF 3
1 2 3
Do Not Disturb
ABC DEF
GHI 4 5 JKL MNO 6
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ Sel
7 8 9
Hold
PQRS TUV WXYZ
OPER 0
* #
0
OPER
Del
Menu
Messages
1 ABC 2 3 DEF
1 2 3
Do Not Disturb
ABC DEF
GHI 4 JKL 5 MNO 6
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
7 8 9
Hold
PQRS TUV WXYZ
OPER 0
* #
0
OPER
Sel
Del
Menu
Messages
1 2 3
ABC DEF
1 2 3
Do Not Disturb
ABC DEF
4 5 6
GHI JKL MNO
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
Sel
7 8 9
Hold
PQRS TUV WXYZ
0
OPER
* #
0
OPER
Del
Menu
Messages
1 ABC 2 DEF 3
1 2 3
Do Not Disturb
ABC DEF
4 5 6
GHI JKL MNO
4 5 6
GHI JKL MNO
Sel
7 8 9
PQRS TUV WXYZ
7 8 9
Hold
PQRS TUV WXYZ
OPER 0
* #
0
Del
OPER
Menu
Messages
1 2 ABC 3 DEF
1 2 3
Do Not Disturb
ABC DEF
4 GHI JKL 5 MNO 6
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
7 8 9
Hold
PQRS TUV WXYZ
OPER 0
* #
0
OPER