Multiple Lines; Multiple Call Appearances - Polycom SoundPoint IP 600 User Manual

Multiple Lines

SoundPoint IP 600 SIP can support up to six
lines, each associated with their own line key.
Lines can be configured for local Directory
Numbers (DNs), such as your main extension
and private lines or for Speed Dial shortcuts
on outbound dialing.
Typically, the top-most line key is reserved for
the principle DN of the telephone. Depend-
ing on how your telephone is configured, the
display could resemble one of the displays
shown:
Contact your System Administrator or
consult the SoundPoint IP SIP Administra-
tion Guide to change the appearance of the
line labels.

Multiple Call Appearances

Each line configured on the SoundPoint
IP 600 SIP telephone can have two call
appearances. This is very useful if the user
is on one call and needs to act upon another
incoming call on the same line. In the
example shown, extension 2077 is in an out-
bound call with 2055. The second diagram
now shows an incoming call from John
Brown. Soft key labels update the display
to enable the user to:
1. Answer this second incoming call.
The first call is automatically placed
on Hold.
2. Ignore the second incoming call
(press EndCall).
3. Forward the second incoming call to
another extension.
Answering the incoming call places the
original call on Hold and refreshes the soft
key labels as indicated (last illustration).
User can also place another outbound call
on the same first line. Press the Hold soft
key during the first call and press NewCall to
obtain dial tone for a second call.
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13
Directories
Services
1 ABC 2
1 2
Conference
ABC
4 5
GHI JKL
4 5
Transfer
GHI JKL
7 8
PQRS TUV
Redial
7 8
PQRS TUV
Hold 0
* OPER
0
OPER
Directories
Services
1 2 ABC
1 2
Conference
ABC
GHI 4 JKL 5
4 5
Transfer
GHI JKL
7 8
PQRS TUV
Redial
7 8
PQRS TUV
Hold
0
* OPER
0
OPER
Directories
Services
1 2
ABC
1 2
Conference
ABC
4 5
GHI JKL
4 5
Transfer
GHI JKL
7 8
PQRS TUV
Redial
7 8
PQRS TUV
Hold
OPER 0
*
0
OPER
Directories
Services
1 ABC 2
1 2
Conference
ABC
4 5
GHI JKL
4 5
Transfer
GHI JKL
7 8
PQRS TUV
Redial
7 8
PQRS TUV
Hold
0
* OPER
0
OPER
Directories
Services
1 ABC 2
1 2
Conference
ABC
4 5
GHI JKL
4 5
Transfer
GHI JKL
7 8
PQRS TUV
Redial
7 8
PQRS TUV
Hold
0
* OPER
0
OPER
Sel
Del
Menu
Messages
3 DEF
3
Do Not Disturb
DEF
6
MNO
6
MNO
9
WXYZ
9 Sel
Hold
WXYZ
#
Del
Menu
Messages
3 DEF
3
Do Not Disturb
DEF
MNO 6
6
MNO
9
WXYZ
9
Hold
WXYZ
#
Sel
Del
Menu
Messages
3
DEF
3
Do Not Disturb
DEF
6
MNO
6
MNO
9
WXYZ
9
Hold
WXYZ
Sel
#
Del
Menu
Messages
3 DEF
3
Do Not Disturb
DEF
6
MNO
6
MNO
9
WXYZ
9
Hold
WXYZ
Sel
#
Del
Menu
Messages
DEF 3
3
Do Not Disturb
DEF
6
MNO
6
MNO
9
WXYZ
9
Hold
WXYZ
#