The Headset Does Not Operate Properly - Sony WI-1000XM2 Help Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WI-1000XM2

The headset does not operate properly.

Reset the headset. This operation does not delete pairing information.
If the headset does not operate properly even if you reset the headset, initialize the headset.
Related Topic
Resetting the headset
Initializing the headset to restore factory settings
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