Resetting The Headset - Sony WI-1000XM2 Help Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WI-1000XM2

Resetting the headset

If the headset cannot be turned on or cannot be operated even when it is turned on, press both the (power) button
and the C (custom) button simultaneously while charging. The headset will be reset. The device registration (pairing)
information is not deleted.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.
Related Topic
Initializing the headset to restore factory settings
5-008-613-11(1) Copyright 2019 Sony Corporation
139