Charging Cannot Be Done - Sony WI-1000XM2 Help Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WI-1000XM2

Charging cannot be done.

Be sure to use the supplied USB Type-C cable.
Check that the USB Type-C cable is firmly connected to the headset and the USB AC adaptor or computer.
Make sure that the USB AC adaptor is firmly connected to the AC outlet.
Check that the computer is turned on.
Wake the computer up if the computer is in standby (sleep) or hibernation mode.
When using Windows 8.1, update using Windows Update.
Related Topic
Charging the headset
5-008-613-11(1) Copyright 2019 Sony Corporation
121