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GJ HANDY & CO LTD USER WARRANTY POLICY
Not covered by this warranty
a) The warranty policy does not cover any depreciation or damages caused by ordinary wear,
rusting or corrosion, lack of correct maintenance or operation, misuse, abuse, lack of
transportation or accident.
b) The warranty policy does not cover any costs necessary for the standard periodic maintenance
services instructed by the operator's manual, or service parts replacement which would include
oil, filters, tyres, belts, brake linings, fuses, blades, seals and other service parts unless it can be
proven that the item has evidence of faulty manufacture.
c) The warranty policy will not cover failure or damage caused as a result of parts or accessories
being modified without the written approval of GJ Handy & Co Ltd.
d) The warranty policy will not cover the unit if non-genuine parts have been fitted and as a result
damage has occurred to the unit.
e) The warranty policy is non-transferable and is only applicable to the original purchaser.
Disclaimer
a) This warranty is only a remedy for defect of products. GJ Handy & Co Ltd will never warranty in
terms of the merchantability or the fitness for a particular purpose.
b) No person is authorised to make any warranties, representations or promises, expressed or
implied, on behalf of GJ Handy & Co Ltd, or to modify the terms conditions or limitation of this
warranty policy in any way.
c) Neither GJ Handy & Co Ltd nor any company affiliated with GJ Handy & Co Ltd shall be liable in
any event or manner whatsoever for incidental or consequential damages or injuries, including,
but not limited to, loss of crops, loss of profit, out of pocket expenses or profits, rental of
substitute equipment or other commercial losses.
General
a) Most warrantable failures show up within the first few weeks of use. These failures are usually
straightforward and warranty assessment is relatively easy.
b) Failures relating to cutter decks and belts need careful investigation, as the cause may not
always be straightforward. Look for damage to blades and pulleys especially when the cutter
belt or blade boss have snapped or cracked as this could be due to impact damage.
c) Customers should always refer to the operator/instruction manual when any disputed problem
arises, you will find most areas covered within the manual.
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