Cleaning; Remedy; Troubleshooting With Mennekes Charge App - Mennekes AMTRON Series Operating Manual

6.2 Cleaning

T
T
DANGER
Danger to life by electric shock
The device contains electrical components that carry high
voltage. Improper handling, especially in connection with
moisture, of the opened housing will cause severe injury of
persons by electric shock.
f Clean only outside of the device.
f Keep the device and protection systems closed.
T
T
ATTENTION
Material damage due to incorrect cleaning
Incorrect cleaning can cause damage to the housing or
components.
f Do not use running water and ensure that water cannot
reach live parts.
f Do not use high-pressure cleaning devices.
f Only use tools (e.g. brushes, cleaning agents) that are
suitable for plastic surfaces.
f Do not use aggressive cleaning agents or chemicals.
The device can be cleaned with a dry cloth or a damp cloth,
depending on application conditions and soiling.
The cleaning is carried out exclusively from the outside.
Procedure:
f First remove coarse dust and dirt with a hand brush
with soft bristles.
f If necessary, moisten a clean cloth suitable for plastic
surfaces with water and thoroughly wipe off the device.
f Only clean the charging cable when it is unplugged.

7. Remedy

If a fault occurs, the "Fault" LED lights up or flashes on the
LED info field and the MENNEKES Charge APP displays an
error message. The device cannot be used as long as the
fault has not been rectified and acknowledged, if neces-
sary.
7.1 Troubleshooting with MENNEKES Charge
APP
To correct the fault, observe the following sequence:
1. Open MENNEKES Charge APP and read error code.
2. Disconnect the device from the mains for three minutes
and restart it.
3. Check the following aspects:
„ There is a power supply and a network connection.
„ The suitable charging cable has been inserted correctly.
4. Fix the problem using the error codes.
If the error code is not listed in this operating
manual or if the fault could not be rectified, con-
tact your responsible service partner.
5. Acknowledge, the fault, if necessary, with the multifunc-
tion button or stop button or disconnect the device from
the mains for three minutes and restart it.
Î "5.5 Multifunction button"
Î "5.6 Stop button"
Calling up the error codes in the MENNEKES Charge APP
f Select the "Configure Wallbox" menu.
f Select the "Wallbox information" menu.
The error code can be found in "Current error code".
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