Troubleshooting - ResMed Lumis Series User Manual

Travelling
You can take your Lumis device with you wherever you go. Just keep the following in mind:
• Use the travel bag provided to prevent damage to the device.
• Empty the humidifier and pack it separately in the travel bag.
• Make sure you have the appropriate power cord for the region you are travelling to. For
information on purchasing, contact your care provider.
• If you are using an external battery, you should turn off the humidifier in order to maximise the
life of your battery. Do this by turning the Humidity Level to Off.
Travelling by plane
Your Lumis device may be taken on board as carry-on luggage. Medical devices do not count toward
your carry-on luggage limit.
You can use your Lumis device on a plane as it meets the Federal Aviation Administration (FAA)
requirements. Air travel compliance letters can be downloaded and printed from www.resmed.com.
When using the device on a plane:
• Make sure the humidifier is completely empty and inserted into your device. The device will not
work without the humidifier inserted.
• Turn on Airplane Mode.
CAUTION
Do not use the device with water in the humidifier on a plane due to the risk of inhalation of
water during turbulence.

Troubleshooting

If you have any problems, have a look at the following troubleshooting topics. If you are not able to
fix the problem, contact your care provider or ResMed. Do not try to open the device.
General troubleshooting
Problem/possible cause
Air is leaking from around my mask
Mask may be fitted incorrectly.
To turn on Airplane Mode:
1. In My Options, turn the dial to highlight Airplane
Mode and then press the dial.
2. Turn the dial to select On and then press the dial to
save the change.
The Airplane Mode icon
right of the screen.
Solution
Make sure your mask is fitted correctly. See your mask user
guide for fitting instructions or use the Mask Fit function to
check your mask fit and seal.
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