Transferring Calls; Attended Transfer; Blind Transfer (Unattended Transfer) - Snom M70 User Manual

User Manual M70 / M80 / M90

Transferring calls

Active calls can be transferred manually to a third party either with prior announcement (attended
transfer) or without prior announcement (blind/unattended transfer). Ringing calls can be transferred
manually to a third party without prior announcement (blind transfer).

Attended transfer

1. With a call on the line, press the function key underneath Hold to put the call on hold (Fig. 1).
Hold
Fig. 1
2. Enter the number of the party to whom you want to transfer the call (Fig. 2).
3. Press the green key
4. If the party agrees to accept the call, press the function key underneath Transfer (Fig. 3). The
two parties are instantly connected, and your handset briefly displays the message "Call ended"
before returning to the idle screen.

Blind transfer (unattended transfer)

• Blind transfer of active call.
1. With a call on the line, press the function key underneath Transfer (Fig. 5). The call is placed
on hold (Fig. 6).
2. Enter the number of the party to whom you want to transfer the call on the keypad. The Hold
screen is replaced by the dial screen (Fig. 7).
Connected
Fig. 5
Fig. 2
to dial the number.
Hold
Fig. 6
Connected
Fig. 3
Fig. 7
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Using the handset
Call ended
Fig. 4
Transfer
Fig. 8