Correcting Communication Failures; Nk82Xx Generated A Fault - Siemens NK8000 Series Installation, Configuration & Operation

Maintenance and diagnostics
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Correcting communication failures

9.5
9.5.1
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Building Technologies
CPS Fire Safety
Searching and marking NK82xx branches by name
Correcting communication failures

NK82xx generated a fault

If an NK82xx generates a fault, there may be one or more causes. The problem
may be in the NK82xx unit, or in the NK82xx connection to the DMS8000 system.
Check the NK82xx
Check power, vital function, and diagnostic state on the respective LED, which is
located on the front panel of NK82xx.
Note: If connection to NK82xx is lost, you might reset the device back to factory
configuration by setting DIP-switch S101-1 to ON.
Check network connections
LAN
⚫
Diagnostic information about the LAN state can be obtained from different
layers:
Link state LED of Repeater or Ethernet adapters gives you information about
the physical connection and the speed of the Ethernet link.
1) Select Start > Programs > Accessories > Command Prompt.
2) Choose from the following commands:
Command Meaning
Shows comprehensive information about the local PC's IP configuration (for
ipconfig /all
example, the IP address)
Lets you check the communication with an IP network participant ("n.n.n.n" is
ping n.n.n.n
the IP address to check)
Lets you continuously check the communication with an IP network
ping n.n.n.n –t
participant ("n.n.n.n" is the IP address to check)
Provides you the information about all established TCP/IP connections
Netstat
Displays the physical address translation table
arp -a
A6V10062437_a_en
30.01.2019