Clean The Printhead; Use The Cleaning Swab; Use The Lapping Stick - Entrust Datacard Retransfer Series Cleaning Manual

Retransfer Series Printers

Clean the Printhead

Use the Cleaning Swab

1. Power off the printer.
2. Remove the ink ribbon (C1) and retransfer film (C2) cartridges from
the printer (refer to "Before You Begin" on page
3. Open and remove a cleaning swab from its package.
4. Using gentle pressure, move the cleaning swab along the full length of
the heater line on the printhead.
5. Replace the ink ribbon and retransfer film cartridges.
6. Close the printer access door and lock the printer.
7. Press the Power button to restart the printer.
8. Print a sample card to verify the quality of printing.
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6).
Printhead
Heater Line
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Clean the Printhead (cont.)

Use the Lapping Stick

If the print quality does not improve after using the cleaning swab, clean
the printhead using the lapping stick.
1. Power off the printer.
2. Remove the ink ribbon and retransfer film cartridges from the printer.
3. Open and remove the lapping stick from its package.
Lapping
Paper
Do not remove the pink lapping paper from the lapping stick.
4. Repeat step 4 on page 18 using the lapping stick.
5. Open a new cleaning swab and repeat
over debris that was loosened by the lapping stick from the printhead.
6. Repeat steps 5 through 8 on page 18
process.
Hints & Tips
• Avoid touching the heater line of the printhead with your fingers.
Contamination due to skin oils can damage the printhead.
• Avoid touching the heater line of the printhead cartridge with any
sharp objects that can permanently damage the printhead.
• Use only the lapping stick and cleaning swabs to clean the printhead.
Other materials can stick to the printhead and cause damage.
• Use the lapping stick and each cleaning swab one time only. Discard
the materials after you clean the printhead.
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Cleaning Guide
step 4 again to remove any left-
to complete the cleaning
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