Table of Contents
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Operating Instructions
Troubleshooting
Symptom
No power
Cannot operate
(common to wireless
remote control)
Cannot operate using the
wireless remote control
The unit turns in the
opposite direction to the
one operated
Cannot access from a web
browser
Is the network cable for the PoE (IEEE802.3af) compatible
power supply device and the unit connected properly?
Power may not be supplied if the total power limit is exceeded
on power supply devices that allow connections to multiple
PoE terminals.
Is the power on?
→ If the unit's status display lamp is off or lights up orange, it means
that the unit's power is not on.
Has the unit you want to operate been selected properly?
Have the remote control's batteries run down or have the
batteries been installed with their polarities reversed?
→ If the status display lamp does not blink even when the wireless
remote control is operated near the wireless remote control signal
light-sensing area, it means that the batteries have run down.
Replace the batteries.
Is the correct Remote Control ID selected in the menu settings?
Is there a fluorescent light or plasma monitor near the unit and,
if so, is the wireless remote control signal light-sensing area
exposed to its light?
Has the Install Position setting been selected correctly?
Has a LAN cable of category 5e or above been connected to the
LAN connector for IP control <LAN LINK/ACT>?
Is the [LINK] LED of the LAN connector for IP control lit?
→ If it is not lit, it means that something is wrong with the connection
to the LAN or that the network at the connection destination is not
working properly.
Check the LAN cable for defective contacts, and check the wiring.
Is the power on?
→ If the unit's status display lamp is off or lights up orange, it means
that the unit's power is not on.
65
Cause and solution
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