Procedure
1. Do one of the following to restart the system:
▪
In the system web interface, go to Diagnostics > System Reset and select Restart.
▪
Disconnect and reconnect the power adapter cable and network cable (if the system is
powered by PoE+).
2. When the LED on the reset button turns white, immediately press and hold it for ten seconds
(make sure your finger fully covers the button).
This interrupts the system startup and initiates the factory reset process. The LED alternates blue
and amber lights during this time.
If the LED blinks a blue light after you press the reset button, an interruption of the system startup
did not occur.
3. If the interruption did not occur, wait for the startup to complete and repeat the process.
The system restarts automatically when the factory reset process is complete.
Reset System Settings
You can reset your system to its default configuration settings.
Resetting your system deletes all but the following data:
▪
Current software version
▪
Logs
▪
User-installed PKI certificates
Procedure
1. In the system web interface, go to Diagnostics.
2. Go to System Reset.
3. Select Reset All System Configurations.
Polycom, Inc.
System Maintenance
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