Troubleshooting - COZY PILOT PRO Series Installation And Operating Instructions Manual

TROUBLESHOOTING CHART ( FOR QUALIFIED SERVICE TECHNICIAN ) - MAIN BURNER
SYMPTOM POSSIBLE CAUSES
1. Defective pilot assembly.
Delayed
Ignition
2. Battery is low.
1. Defective
Failure
pilot assembly.
to Ignite
2. Battery is low.
3. Optional "AC" adapter
not connected or
defective.
4. Control module is
defective.
5. Manual reset blocked flue
switch tripped.
6. Tubing hasn't filled
with enough gas to light
the pilot.
(This issue can occur if
the furnace has not been
used recently).
7. Ignitor sparks + pilot
light is on but burner
will not come on.
Burner Won't 1. Control module is defective
Turn Off
1018039-B
Please follow the corrective actions in order.
1. Inspect pilot assembly for loose or broken components or wires. Replace.
2. Replace batteries.
1. Inspect pilot assembly for loose or broken components or wires.
2. Replace batteries.
3. Check that the "AC" adapter is plug into the wall outlet and the control module.
4. Replace the control module. Refer to the parts list.
5. Reset switch. (Please reference the owner's manual for your heater).
6. Refill the line with gas. Initial startup of the IID system may take several
7. Ensure flame sensor (15) + flame sensor wire (16) are not contacting metal
1. Replace the control module. Refer to the parts list.
FOR ANY ADDITIONAL ASSISTANCE, PLEASE CONTACT OUR
CUSTOMER SERVICE DEPARTMENT: 855-589-5380
CORRECTIVE ACTION
Refer to parts list.
Replace. Refer to parts list.
Replace if defective. Refer to the parts list.
minutes due to air in the gas line. The ignition control module will time out after
1 minute of sparking.
See step 2 on page 26.
surface, such as heat shield.
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