Overhead door INFINITY 2000 Installation, Programming, Operating Manual page 37

Door starts down, then STOPS before it is closed. OR Door will only open.
• Check Safe-T- Beam® wire connection at powerhead and at STBs. See page 12/29, Safe-T-Beam® system
check.
• Check if limits are properly set, see pages 18-19. Adjust limits as needed.
• Check CONTACT REVERSE, see page 20.
• Check garage door for binding. See maintenance and adjustment. Page 33.
• Check closing "FORCE" control, see page 20, and Force settings 27.
• Check opener Door Lock and wire connections, see page 11.
Door starts up but STOPS before it is completely open.
• Check if limits are properly set, see pages 18-19. Adjust limits as needed.
• Be sure door, opener, springs are in good repair, properly lubricated and balanced. Page 33.
• Disconnect operator and try to manually open the door.
• Check closing/opening "FORCE" control, see page 20, and Force settings 27.
• If you suspect a problem with the garage door hardware or springs, visit www.overheaddoor.com and
use the "dealer locater" to hire a local door service professional. NEVER try to repair door hardware or
springs yourself.
• Check opener Door Lock and wire connections, see page 11.
Door will only run closed.
• If applicable, turn Sure-Lock™ OFF with Basic Wall Console, see page 14.
• Check if limits are properly set, see pages 18-19.
• Check door balance, condition, and door spring, see page 33.
• Check opening "FORCE" control, see page 20, and Force settings 27.
• If you suspect a problem with the garage door hardware or springs, visit www.overheaddoor.com and
use the "dealer locater" to hire a local door service professional. NEVER try to repair door hardware or
springs yourself.
Door opener starts for no reason.
• Button stuck on wall control or remote.
• Was remote lost or stolen? Erase all remotes from powerhead memory and program new remotes, see
page 28 and 21.
Noisy operation.
• Be sure all door fasteners are tight, see page 33.
• Be sure garage door is in good repair, properly lubricated and balanced, see page 33.
• Be sure opener is in good repair.
Door opener runs slow.
• Check door balance, see page 33.
• Check operating condition of door. Door may need professional repair/adjustment.
TROUBLESHOOTING
(CONT')
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