After-Sales Service - Daikin VAM 350GJVE Service Manual

Heat reclaim ventilation
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Si71-502

6. After-sales Service

After-sales service:

Warning
• Do not modify the unit.
• Do not disassemble or repair the unit.
• Do not remove or reinstall the unit by yourself.
Operation Manual
This may cause electric shock or fire.
This may cause electric shock or fire.
Contact your dealer.
Incomplete installation may cause a water leakage electric shock and fire.
Contact your dealer.
When asking your dealer to repair, inform related staff of the details as follows:
• Shipping date and installation date:
• Malfunction:
Inform the staff of the defective details.
(Malfunction code being displayed on the remote controller.)
• Name, address, telephone number
Repair where the warranty term is expired
Contact your dealer. If necessary to repair, pay service is available.
Minimum storage period of important parts
Even after a certain type of the HRV unit is discontinued, we have the related important parts in stock for
6 years at least.
The important parts indicate parts essential to operate the HRV unit.
Recommendations for maintenance and inspection
Since dust collects after using the unit for several years, the performance will be deteriorated to some
extent.
Taking apart and cleaning inside require technical expertise, so we recommend entering a maintenance
and inspection contract (at a cost) separate from normal maintenance.
Recommended inspection and maintenance cycles [Note: The maintenance cycle is not the same
as the warranty period.]
Table 1 assumes the following usage conditions.
• Normal use without frequent starting and stopping of the machine.
(Although it varies with the model, we recommend not starting and stopping the machine more than 6
times/hour for normal use.)
• Operation of the product is assumed to be 10 hours/day, 2500 hours/year.
After-sales Service
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