Error/Event Codes - Thermo Scientific Orion 2111XP Manual

Malfunction
High Readings
Over-Range Readings
Low Readings
Default
Displayed
Description
Event Code
System Status Codes
A711 ALARM1 CH1 ON
A712 ALARM2 CH1 ON
A713 ALARM3 CH1 ON
Thermo Scientific
Possible Cause
Pipet technique error
Reagent diluted or contaminated
Flow cell contaminated
Electronics failure or bad setup
Analyzer out of calibration
Flow cell contaminated
Inlet filter just replace
Reagent spent or diluted
Electrode connections loose or bad
Electrode wiring
Blocked junction on reference electrode
Sodium or reference electrode failure
Electronics failure or bad setup
Analyzer out of calibration
Analyzer out of calibration
Sample is very pure
Electronics failure
Battery failure
Electronics failure

Error/Event Codes

Error/event codes will be in the format "E###". Some of these are errors, some are warnings,
and some are purely informational. The first digits identify the type of error or event as identified
in the table below.
Cause
Alarm 1 channel 1 engaged (closed)
Alarm 2 channel 1 engaged (closed)
Alarm 3 channel 1 engaged (open)
Remedy
Use the correct pipet techniques. Refer to the Appendix
section.
Replace the reagent. Refer to Section 2, Analyzer Preparation.
Rinse the flow cell with deionized water. Flush the flow cell
overnight at calibration liquid level. Refer to Section 4,
Calibration.
Reset the analyzer. Refer to Section 6, Troubleshooting.
Recalibrate the analyzer. Refer to Section 4, Calibration.
Rinse the flow cell with deionized water. Flush the flow cell
overnight at calibration liquid level. Refer to Section 4,
Calibration.
Flush the analyzer for one hour. Refer to Section 4,
Calibration. If an offline calibration was performed, verify
accuracy of alternate method value. Refer to Section 4,
Calibration.
Replace the reagent. Refer to Section 2, Analyzer Preparation.
Verify the electrode connections to the electrode cables.
Electrodes not properly wired to terminal strip. Refer to
Section 2, Analyzer Preparation.
Make sure electrolyte is flowing properly.
Electrode is shorted, cracked or damaged. Install a new
electrode. Refer to Section 2, Analyzer Preparation.
Reset the analyzer. Refer to Section 6, Troubleshooting.
Recalibrate the analyzer. Refer to Section 4, Calibration.
Recalibrate the analyzer. Refer to Section 4, Calibration.
Check sample status. Perform a span check and if span check
passes, the analyzer is okay.
Try resetting the analyzer. Refer to Section 6, Troubleshooting
or consult Technical Support.
Consult Technical Support.
Reset the analyzer. Refer to Section 6, Troubleshooting.
Troubleshooting
Orion 2111XP Sodium Analyzer
6 | Troubleshooting
Section
| 83