Troubleshooting And Tips; Help If Problems Occur; Troubleshooting; Power-On Indicator Remains Unlit After You Have Switched On Your Device - Fujitsu ESPRIMO Q55 Series Operating Manual

Troubleshooting and tips

Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the
started", Page 17
If a fault occurs, try to correct it as described in the following documentation:
• in this chapter
• in the documentation for the connected devices
• in the help systems of the software used
• in the documentation for your operating system

Help if problems occur

Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the Ident-No. of your device. The Ident-No can be found on the type rating plate on
the underside of the device (see
If necessary, remove the type rating plate in order to access the Ident-No..
► Contact the Service Desk responsible for your country for clarification of the problem:
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the Ident-No. and serial number of your system.

Troubleshooting

Power-on indicator remains unlit after you have
switched on your device
Cause
The mains voltage supply is faulty.
Internal power supply overloaded.
56
chapter when connecting or disconnecting cables.
"Fitting the underside cover (device-dependent)", Page
Troubleshooting
► Check whether the power cable is plugged
properly into the device and a grounded
mains outlet.
► Unplug the mains plug of the device from
the mains socket.
► Wait for about 3 minutes.
► Insert the power plug into a properly
grounded mains outlet again.
► Switch the device on.
"Getting
18).
Fujitsu