Maintenance; Operational Problemes; Troubleshooting - SCAN Andersen 4-5 Installation And Operating Instructions Manual

7.0 Maintenance

7.1 Cleaning and soot removal
Soot deposits may build up on the internal surfaces of the
fi replace during use. Soot is a good insulator and will therefore
reduce the fi replace's heat output. If soot deposits accumulate
when using the product, they can easily be removed by using
a soot remover.
In order to prevent a layer of water and tar from forming in
the fi replace, you should regularly allow the fi re to burn hot
in order to remove the layer. Your product should be cleaned
internally once a year to ensure the best heating effect. It is a
good idea to do this when cleaning the chimney and fl ue pipes.
7.2 Sweeping the fl ue pipe to the
chimney
Flue pipes must be swept through the fl ue pipe sweeping
hatch or through the door opening. The baffl e and exhaust
defl ectors must be removed fi rst.
7.3 Cleaning the glass
The product is equipped with an air wash for the glass. Air is
sucked in through the air vent on the top of the product and
down along the inside of the glass.
However, some soot will always stick to the glass, but the
quantity will depend on the local draught conditions and
adjustment of the air vent. Most of the soot layer will normally
be burned off when the air vent is opened all the way and a fi re
is burning briskly in the fi replace.
Good advice! For normal cleaning, moisten a paper towel with
warm water and add some ash from the burn chamber. Rub it
over the glass and then clean the glass with clean water. Dry
well. If it is necessary to clean the glass more thoroughly we
recommend using a glass cleaner (follow the instructions on
the bottle).
7.4 Inspection of the fi replace
We recommend that you carefully inspect your fi replace
yourself after it has been swept/cleaned. Check all visible
surfaces for cracks. Also check that all joints are sealed
and that the gaskets are in the correct position. Any gaskets
showing signs of wear or deformation must be replaced.
Thoroughly clean the gasket grooves, apply ceramic glue
(available from your local Scan dealer) and press the gasket
well into place. The joint will dry quickly.
7.5 Exterior maintenance
Painted products may change colour after they have been
used for several years. The surface should be cleaned and
brushed free of any loose particles before new paint is applied.
8.0 Operational problems

- troubleshooting

Poor draught
• Check that the length of the chimney complies with national
legislation and regulatory requirements. (For further
information, see 2.0 Technical Data and 4.0 Installation
(Chimney and fl ue pipe).)
• Check that the minimum cross section of the chimney is
in accordance with the specifi cation in 2.0 Technical Data.
• Make sure that there is nothing preventing the smoke from
escaping: branches, trees, etc.
• Seek professional advice and help if you suspect that
the chimney is not drawing properly (too much/too little
draught).
The fi re dies out after a while
• Make sure that the fuel is dry enough.
• Check whether there is negative pressure in the house.
Turn off fans and open a window close to the stove.
• Make sure the air vent is open.
• Make sure the smoke outlet is not clogged with soot.
If there is excessive soot on the glass
There will always be some soot on the glass, but the amount
depends on:
• How dry the fuel is.
• The local draught conditions.
• Adjustment of the air vent.
• Most of the soot layer will normally be burned off when the
air vent is fully opened and the fi re is burning briskly.
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