Hold/Print Hold - Sam4s SER 7000 Operation Manual

H /P H
OLD RINT OLD
This feature is used in a table service restaurant. It prevents kitchen printer /KVS instructions from
being sent immediately after items are registered and stored.
For example, a employee registers a customer order consisting of appetizers and main course entrees.
Without this feature, both the appetizer and main course items are sent to the kitchen at the same time.
With this feature, the employee can "hold" main course items, which prevents them from being sent to
the kitchen printer (even thought they are programmed to be sent to a printer). Then, at a later time, the
employee can recall the check where the items were registered and print the main course items so they
can be prepared and served when the customer is ready to eat them.
A held item is indicated on the display with an 'H' at the left of the item.
See "Tracking File Options" in the Program Manual to set the following related options:
Automatically select held items when a check is recalled, Yes or No. (This flag is to facilitate printing of
held items.)
Display warning to operator that check(s) have held items when employee finalizes any check, Yes or
No.
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