Hope Industrial Systems HIS-UM17 E Series User Manual

17" universal mount industrial monitor

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17" UNIVERSAL MOUNT INDUSTRIAL MONITOR
REVISION E
USER MANUAL
Model No. HIS-UM17- _ _ _ E

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Summary of Contents for Hope Industrial Systems HIS-UM17 E Series

  • Page 1 17" UNIVERSAL MOUNT INDUSTRIAL MONITOR REVISION E USER MANUAL Model No. HIS-UM17- _ _ _ E...
  • Page 2: Table Of Contents

    Table of Contents Safety and Regulatory Information  � �������������������������������������������������������������������������������3 FCC Notice ����������������������������������������������������������������������������������������������������������������������������� 3 Hazardous Locations �������������������������������������������������������������������������������������������������������������� 4 Waste Electrical and Electronic Equipment Directive (WEEE) ����������������������������������������������� 4 Mechanical Drawings ������������������������������������������������������������������������������������������������������5 Front View ������������������������������������������������������������������������������������������������������������������������������� 5 Rear View ������������������������������������������������������������������������������������������������������������������������������� 5 Side View �������������������������������������������������������������������������������������������������������������������������������� 6 Installation Instructions ��������������������������������������������������������������������������������������������������7 Step 1: Prepare for Installation ���������������������������������������������������������������������������������������������� 7 Step 2: Bench-test Configuration �������������������������������������������������������������������������������������������...
  • Page 3: Safety And Regulatory Information

    Safety and Regulatory Information Safety and Regulatory Information WARNING! To prevent fire or shock hazard, do not expose live components to rain or moisture�   Dangerously high voltages are present inside the unit�  Do not disassemble the unit�   Refer servicing to qualified personnel only� This equipment is not intended for use in critical applications where its failure  to operate would create immediate life threatening circumstances�  Applications  including, but not limited to, nuclear reactor control, aerospace navigation systems  and life support systems are not appropriate for this product� This product is a UL Listed Product and must be used with a listed computer� FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment�...
  • Page 4: Hazardous Locations

    Users should contact their supplier and check the terms and conditions of the purchase contract� When purchased directly from Hope Industrial Systems, you may contact technical support for disposal arrangements�...
  • Page 5: Mechanical Drawings

    Mechanical Drawings Mechanical Drawings Front View 416.6 mm (16.40") 340.4 mm (13.40") 354.1 mm 272.8 mm (13.94") (10.74") Rear View 416.6 mm (16.40") 354.1 mm (13.94") CABLE ENTRY UM17E User Manual, June 2010   5...
  • Page 6: Side View

    Mechanical Drawings Side View 71.2 mm (2.80") 34.3 mm (1.35") 177.2 mm (6.98") KVM EXTENDER Side Mounting Holes (optional) 1/4"-20 Internal Thread x 0.625" Deep 123.7 mm (4.87") 174.0 mm (6.85") KEYBOARD (optional)   UM17E User Manual, June 2010 6 ...
  • Page 7: Installation Instructions

    Installation Instructions Installation Instructions Step 1:  Prepare for Installation IMPORTANT! Perform the following steps BEFORE installation of the monitor� 1� Ensure that sufficient power is available and a readily accessible disconnect device is incorporated in the building installation wiring� 2� Ensure that sufficient space is available to allow for proper air flow around the enclosure�...
  • Page 8: Step 2: Bench-Test Configuration

    Installation Instructions Step 2:  Bench-test Configuration Make sure everything works before installing into the production environment�  TIP! If using a KVM extender, please refer to the installation instructions included with the  KVM extender module�  It is particularly important to bench-test the full configuration  prior to final installation�  This will help to identify and troubleshoot any system issues  while configuration changes may still be easily made� Install Cable Connections The cable ports are located on the rear of the monitor� Refer to the following instructions to connect power, video, and touchscreen (if applicable) to your monitor� Video Connection The HIS-UM17 supports analog video�...
  • Page 9: Install Touchscreen

    Installation Instructions Install Touchscreen Applies to touchscreen monitors only� Instructions below apply to Windows systems� Both Serial and USB ports are present on all touchscreen monitors, but only one should be used to connect the touchscreen interface to the monitor� All touchscreen monitors are shipped with a CD-ROM that contains documentation and drivers for all major operating systems�...
  • Page 10 Installation Instructions b� If using the included CD-ROM, insert it into the host computer's CD-ROM drive� If the CD does not automatically run, browse the contents of the CD and open the readme�htm file� Select the appropriate driver� 2� Click to "Run" the software when prompted� Follow on-screen instructions to download and execute the touchscreen driver installation�...
  • Page 11: Step 3: Install The Monitor

    Installation Instructions Step 3:  Install the Monitor Once you have completed the full bench-test configuration and confirmed that all components are working properly, you are ready for final installation and mounting of the monitor� WARNING! HIS will not assume liability for damage to internal electronics due to improper  installation�  Contact HIS if you need additional assistance� Install Cable Exit Cover Plate Installation instructions vary slightly depending on the Cable Exit Cover Plate you ordered� Complete installation instructions are shipped with each Cover Plate configuration and may also be found on our website at the following addresses: Compression Gland (CP-GL Series):...
  • Page 12: Mount The Monitor

    Installation Instructions Mount the Monitor HIS offers a variety of mounting options for your Universal Mount monitor� Individual installation instructions are shipped with the following products and may also be found on our website at the addresses listed below� Heavy Industrial Yoke Mounts The standard yoke may be used alone, with our benchtop mounting kit for through-surface cable routing, or with our pedestal mount for free-standing applications�...
  • Page 13 Installation Instructions Heavy Industrial Arm Mounts Our wall arm mounting options range from solid wall yoke to fully- articulating arms� Complete installation instructions are shipped with the following products and may also be found on our website at the following addresses: Wall Mount Arms (for YA  _ _  -15 and YA  _ _  -24 Series): http://www�HopeIndustrial�com/Installations/99090�pdf Wall Yoke (for YW ...
  • Page 14 Installation Instructions All HIS Universal Mount monitors come standard with a 100 mm square VESA mounting pattern with M4 threads� Below is the VESA mounting diagram for HIS Universal Mount monitors� Detailed installation instructions for specific VESA mounting options are shipped with the product and may also be found on our website at the following address: http://www�HopeIndustrial�com/Installations/99034�pdf IMPORTANT!
  • Page 15: Video Settings

    Video Settings Video Settings Setting the Timing Mode Setting the timing mode of your computer graphics adapter (or other video source) is important for maximizing the quality of the screen image and for minimizing eye strain� The timing mode consists of the resolution (e�g� 1280 x 1024) and refresh rate (or vertical frequency; e�g� 60 Hz)� After setting the timing mode, use the On-Screen Display (OSD) controls to adjust the screen image�...
  • Page 16: Control Panel Buttons

    Video Settings Control Panel Buttons Use the control panel buttons located on the back of the monitor to display and adjust various settings on the On-Screen Display (OSD) menu� CONTROL PANEL BUTTONS 1� To display the Main Menu, press button [1]� NOTE:  All OSD menus and adjustments screens disappear automatically after 15 seconds�...
  • Page 17: Osd And Power Lock Settings

    Video Settings Button Control Functions Up / Contrast Adjust When the OSD menu IS NOT displayed: • Shortcut to Contrast Adjust� When the OSD menu IS displayed: • Scrolls up and adjusts items in the menu up� Down / Contrast  When the OSD menu IS NOT displayed: Adjust •...
  • Page 18: On-Screen Display (Osd) Menus

    Video Settings On-Screen Display (OSD) Menus To open the OSD menu, press button [1] once� The following screen will appear: Main Menu Description Auto Image Adjust Automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion� Contrast / Brightness Includes the Contrast and Brightness functions� Color Adjust Provides several color adjustment modes�...
  • Page 19: Auto Image Adjust Menu

    Video Settings Auto Image Adjust Menu The Auto Image Adjust menu automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion� NOTE: Auto Image Adjust works with most common video cards� If this function does not work on your display, lower the video refresh rate to 60 Hz and set the resolution to its pre-set value� Contrast / Brightness Menu The Contrast/Brightness menu includes the Contrast and Brightness functions�...
  • Page 20: Color Adjust Menu

    Video Settings Color Adjust Menu The Color Adjust menu provides several color adjustment modes, including preset color temperatures and a User Color mode which allows independent adjustment of red (R), green (G), and blue (B)� The factory setting for this product is 6500K (6500 Kelvin)� Color Adjust Menu Description sRGB...
  • Page 21: Information Menu

    Video Settings Information Menu The Information menu displays the timing mode (video signal input) coming from the graphics card in the computer� See your graphics card's user guide for instructions on changing the resolution and refresh rate (vertical frequency)� NOTE: VESA 1280 x 1024 @ 60 Hz (recommended) means that the resolution is 1280 x 1024 and the refresh rate is 60 Hz�...
  • Page 22: Setup Menu

    Video Settings Setup Menu The Setup menu includes the Language Select, Resolution Notice, OSD Position, OSD Timeout, and OSD Background functions� Setup Menu Description Language Select Allows the user to choose the language used in the menus and control screens� Resolution Notice Advises the optimal resolution to use and displays the Resolution Notice menu shown below: OSD Position Allows the user to move the OSD menus and control screens�...
  • Page 23: Cleaning Instructions

    Cleaning Instructions Cleaning Instructions CAUTION! DO NOT USE ABRASIVE MATERIALS, SUCH AS PAPER TOWELS OR DIRTY SHOP  RAGS, ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING�   ALWAYS USE A SOFT CLOTH, PREFERABLY MADE OF COTTON� All displays may be cleaned using any standard glass cleaner as long as there is no abrasive or oily content� Vinegar or ammonia will not hurt the screen� The anti-reflective coatings on glass window-equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications�...
  • Page 24: Troubleshooting

    Troubleshooting Troubleshooting Video Troubleshooting IMPORTANT! If using a KVM extender, first try to resolve any problems using the solutions listed  below�  If the problem still exists, try bypassing the KVM extender�  If this fixes the  problem and allows the monitor to work properly, then the KVM extender is the  source of the problem�  Please refer to the troubleshooting section of the KVM  extender manual or contact HIS for additional assistance� Symptom Causes Solutions No image on the  Monitor is not powered on� • Press the Power button on the screen and control's  monitor and make sure the Power Indicator  Power Indicator light is lit green� light is not lit • Check power connections at the monitor and power source�...
  • Page 25 Troubleshooting Symptom Causes Solutions No image on the  Video cable is not plugged in Check the video cable connection screen and control's  correctly� at the monitor, PC, and/or KVM Power Indicator  extender� light is lit orange PC is in Power Saving mode� Power Saving mode can usually be exited by moving the mouse or pressing a key on the keyboard�...
  • Page 26 Troubleshooting Symptom Causes Solutions Wrong or abnormal  Monitor color settings are Reset the monitor to the factory colors (white is not  incorrectly adjusted� default settings by activating the white) "Memory Recall" function in the OSD� Video cable is not securely If any colors (red, green, or blue) are connected�...
  • Page 27: Touchscreen Troubleshooting

    Troubleshooting Touchscreen Troubleshooting Applies to touchscreen monitors only� To be sure that you have the most current driver, please check the following Internet address: http://www�HopeIndustrial�com/Touchscreen_Drivers�htm Symptom Causes Solutions No response  Touchscreen driver has not Download and install the latest driver when touching the  been installed� from the HIS website�...
  • Page 28: Specifications

    Specifications Specifications Display Type Thin-film transistor (TFT) Active Matrix Liquid Crystal Size 17" diagonal Image Size (W x H) 338 mm x 270 mm (13�3" x 10�6") Native Resolution SXGA (1280 x 1024, 5:4 aspect ratio) Minimum Resolution 640 x 350 Pixel Pitch 0�264 mm x 0�264 mm Number of Colors 16�8 million Brightness (white) ...
  • Page 29: Electrical

    Specifications Electrical Monitor Input 100 to 240 VAC, 0�6/0�3 A, 60/50 Hz Power Consumption ~ 36 W Power Management DPMS/energy star, < 1 W Environmental Temperature 0° to 50°C (32° to 122°F) Humidity 20% to 90% non-condensing Operating Shock 25 g, 6 msec, half-sine Operating Vibration (sine) 1�0g, swept sine 9 –...
  • Page 30: Physical

    Specifications Physical Enclosure Type Self-contained enclosure Enclosure Rating Built to IP22 standards • NEMA/UL Type 2 (Black Powder-Coated or Stainless Steel) Built to IP65/IP66 standards • NEMA/UL Type 12/4 (Black Powder-Coated Steel) • NEMA/UL Type 12/4/4X (Stainless Steel) Enclosure Dimensions 416�6 mm x 354�1 mm x 82�6 mm (16�40" x 13�94" x 3�25") (W x H x D) Net Weight •...
  • Page 31: Warranty Statement

    Warranty Statement Warranty Statement Who is Covered? This warranty covers the purchaser of this product only and is not transferable without our written consent� What Does This Warranty Cover and What is the Period of Coverage? We warrant this product to be free from defects in material and workmanship, subject to the conditions set forth below� The warranty on all industrial display products, KB-R2-EXT and KB-M2-EXT series keyboards, and ENCL-TC1 series enclosures remains in force for a three year period beginning on the date we invoice you�...
  • Page 32 WA8 2ZX United Kingdom Toll Free: (877) 762-9790 International: +1 (678) 762-9790 Phone: +44 20 7193 2618 Fax: (678) 762-9789 Fax: +44 20 7117 1194 www.HopeIndustrial.com www.HopeIndustrial.co.uk   UM17E User Manual, June 2010 © 2010 Hope Industrial Systems, Inc. 32 ...

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