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Whirlpool WETLV27HW0 Service Manual

27 inch gas & electric stacked laundry center
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L-95
Multimedia
Enhanced
SERVICE MANUAL
27"
GAS & ELECTRIC
STACKED LAUNDRY
CENTER
W11197006

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Table of Contents
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  Summary of Contents for Whirlpool WETLV27HW0

  • Page 1 L-95 Multimedia Enhanced SERVICE MANUAL 27” GAS & ELECTRIC STACKED LAUNDRY CENTER W11197006...
  • Page 2 • Successfully perform necessary repairs. • Successfully return the washer to its proper operational status. WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than authorized In-Home Service Professionals. Copyright © 2018, Whirlpool Corporation, Benton Harbor, MI 49022...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 27” Stacked Laundry Center SECTION 1 — GENERAL INFORMATION WASHER SAFETY ..........................1-2 PRODUCT INFORMATION ........................1-3 CONTROL PANEL AND FEATURES .......................1-4 USING THE WASHER ...........................1-6 MODEL/SERIAL NUMBER LABEL LOCATION ..................1-7 TECH SHEET LOCATION ........................1-7 MODEL AND SERIAL NUMBER NOMENCLATURE ................1-8 DIMENSIONS &...
  • Page 4 TABLE OF CONTENTS (CONTINUED) SECTION 4 — TESTING - DRYER TESTING: SAFETY INFORMATION .......................4-2 COMPONENT LOCATIONS ........................4-3 WIRING DIAGRAM - STANDARD VENT, ELECTRIC DRYER ..............4-4 WIRING DIAGRAM - STANDARD VENT, GAS DRYER ................4-5 WIRING DIAGRAM - LONG VENT, ELECTRIC DRYER ................4-6 WIRING DIAGRAM - LONG VENT, GAS DRYER ...................4-7 TEST #1: SUPPLY CONNECTIONS ......................4-8 TEST #2: MOTOR CIRCUIT ........................4-9...
  • Page 5: Section 1 - General Information

    GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the 27” Stacked Laundry Center. n Washer Safety n Product Information n Control Panel and Features n Using the Washer n Model/Serial Number Location n Tech Sheet Location n Model &...
  • Page 6: Washer Safety

    GENERAL INFORMATION Washer Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
  • Page 7: Product Information

    GENERAL INFORMATION Product Information CONTROL KNOBS CONTROL PANEL DOOR HANDLE DRYER CABINET DRYER DOOR DRYER FRONT COVER WASHER LID TRANSITION PANEL WASHER TOP SUPPORT BRACKET WASHER CABINET ANTI-TIP BRACKETS Figure 1 - 27” Stacked Laundry Center 27” Stacked Laundry Center...
  • Page 8: Control Panel And Features

    GENERAL INFORMATION Control Panel and Features CONTROL PANEL AND FEATURES STANDARD VENT MODELS NG VENT MODELS LONG VENT MODELS Not all features and options are available on all models. Appearance may vary. ASHER Not all features and options are available on all models. Appearance may vary. Not all features and options are available on all models.
  • Page 9 WASH The washer will ll to the correct water level based on the load es on your size. Certain cycles may agitate during the ll process to boost undry load. cleaning. You will hear the agitator rotate, followed by a pause s of cycles.
  • Page 10: Using The Washer

    Load laundry into washer Add fabric softener to dispenser GENERAL INFORMATION Using the Washer Load laundry into washer Load laundry into washer Add fabric softener to dispenser Add fabric softener to dispenser Add laundry products Add Laundry Products Add Fabric Softener to Dispenser Load garments in loose heaps evenly around basket wall.
  • Page 11: Model/Serial Number Label Location

    GENERAL INFORMATION Model/Serial Number Label & Tech Sheet Location Model & Serial Number Label Location Tech Sheet Location (Behind Transition Panel) To access tech sheet, re- move the top three screws indicated and lower transi- tion panel. Figure 9 - Tech Sheet Location 27”...
  • Page 12: Model And Serial Number Nomenclature

    GENERAL INFORMATION Model & Serial Number Nomenclature MODEL NUMBER INTERNATIONAL SALES OR MARKETING CHANNEL BRAND W = Whirlpool TYPE E = Electric, G = Gas ACCESS T = Top Load FEATURE SET 40 = Standard Vent, LV = Long Vent SIZE 27 = 27”...
  • Page 13: Dimensions & Clearances

    GENERAL INFORMATION Dimensions & Clearances Dimensions/Clearances, 27" (69 cm) Models Dimensions Clearances Front View Side Clearances (recommended/minimum) " (692 mm) 75½" (1918 mm) 1"/0" 1"/0" Side View (25 mm/0 mm) (25 mm/0 mm) " (1218 mm) " (704 mm) Front/Back/Top Clearances (recommended/minimum) 1"/0"...
  • Page 14: Product Specifications

    GENERAL INFORMATION Product Specifications ELECTRICAL Line Voltage : Electric = 240 VAC Gas = 120 VAC Frequency : 57–63 Hz Amps : Electric - 30A Gas = 15 - 20A Operating Temperature Range : 40–115°F (4.5–46°C) UTILITIES Water Temp : 120°F (49°C) Water Pressure : 15–125 PSI (103-862 kPa)
  • Page 15: Section 2 - Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING Section 2: Diagnostics & Troubleshooting This section provides diagnostic, fault codes, and troubleshooting information for the 27” Stacked Laundry Center. WASHER & DRYER n Diagnostic Guide WASHER ASSEMBLY n Diagnostic LED - Main Control (Washer) n Self Diagnostic Test Modes (Washer) n Activating the Service Diagnostic Test Mode (Washer) n Unsuccessful Entry n Exiting the Service Diagnostic Test Modes...
  • Page 16: Diagnostic Guide

    DIAGNOSTIC TEST MODES (WASHER) and water supply hoses unobstructed? Test Modes. ventilation. Ensure drain height is between FOR SERVICE TECHNICIAN’S USE ONLY NOTE: AFTER RESET, sequence “a” through of lint or obstructions? Make sure there is power at the wall outlet. RESET - Rotate cycle selector knob Make sure drain hose is not sealed into 39"...
  • Page 17: Unsuccessful Entry

    FOR SERVICE TECHNICIAN’S USE ONLY FOR SERVICE TECHNICIAN’S USE ONLY FAULT CODE DISPLAY MODE (Pgs 6–7) 3. There are several accessible Diagnostic DIAGNOSTICS & TROUBLESHOOTING Test Modes shown in the chart below. To To access fault/error codes, perform steps 1 select the desired Mode of Operation, turn FAULT CODE DISPLAY MODE (Pgs 6–7) For Service Technician Use Only...
  • Page 18: Automatic Test Mode

    CALIBRATION MODE To access Automatic Test Mode, perform steps To access Automatic Test Mode, perform steps NOTE: Calibration only applies to models NOTE: Calibration only applies to models AUTOMATIC TEST MODE (Page 8) CALIBRATION MODE that do not have level selection. 1 and 2 of Activating the Service Diagnostic that do not have level selection.
  • Page 19: Software Version Display Mode

    “Wash” and “Done” LEDs On Turning the rotary switches will toggle • Rotary Switch #2 – toggles (2) Wash LED perform steps 1 and 2 of Activating the Service the following status LEDs on and off. • Rotary Switch #3 – toggles (3) Rinse LED FOR SERVICE TECHNICIAN’S USE ONLY Diagnostic Modes.
  • Page 20: Fault/Error Codes (Washer)

    DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Fault/Error Codes (Washer) WARNING See page 2-3 to access Fault Code Display Mode. * If the Sense/Fill LED is ON, the fault code is represented; if OFF, the error code is represented. = ON Electrical Shock Hazard Disconnect power before servicing.
  • Page 21 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Fault/Error Codes (Washer) Continued FAULT/ERROR CODE - DESCRIPTION FAULT NUMBER ERROR NUMBER Status LEDs Status LEDs Explanation & Recommended Procedure (Status LED names may vary between makes and models) F2E3 – SWITCH MISMATCH The switches do not match the console or are not operating correctly.
  • Page 22 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Fault/Error Codes (Washer) Continued FAULT/ERROR CODE - DESCRIPTION FAULT NUMBER ERROR NUMBER Status LEDs Status LEDs Explanation & Recommended Procedure (Status LED names may vary between makes and models) F7E1 – BASKET SPEED FAULT Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly.
  • Page 23 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Fault/Error Codes (Washer) Continued FAULT/ERROR CODE - DESCRIPTION FAULT NUMBER ERROR NUMBER Status LEDs Status LEDs Explanation & Recommended Procedure (Status LED names may vary between makes and models) F8E3 – OVERFLOW CONDITION Fault is displayed when main control senses water level that exceeds the washer’s capacity.
  • Page 24: Automatic Test Mode (Washer)

    DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Automatic Test Mode (Washer) - See page 2-4 to access Automatic Test Mode. Press the START button to begin the Automatic Test. = ON IMPORTANT: Lid must be closed and locked to perform Automatic Test. FUNCTION STATUS LEDs EST.
  • Page 25: Manual Test Mode (Washer)

    DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Manual Test Mode (Washer) - See page 2-4 to access Manual Test Mode. = ON Pressing the START button will activate/deactivate each output. When the output is activated, the corresponding Status LEDs will flash.
  • Page 26 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Washer Troubleshooting Guide WARNING NOTE: Always check for error codes first (pages 2-6 to 2-7) Some tests will require accessing components. See page 3-3, for component locations. For detailed troubleshooting procedures, refer to “Troubleshooting Tests”...
  • Page 27 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Washer Troubleshooting Guide (continued) Problem Possible Cause Checks & Tests Won’t Agitate Water covering the impeller? See TEST #5: Water Level, page 3-13. Is lid open during the cycle? Check for interference with lid. Lid must be closed. Drive belt.
  • Page 28 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Washer Troubleshooting Guide (continued) Problem Possible Cause Checks & Tests Poor Wash Oversuds. 1. Verify use of HE detergent. Performance 2. Excessive detergent usage. Please reference Use Load is tangling. 1. Washer not loaded properly. &...
  • Page 29 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Dryer Troubleshooting Guide Problem Possible Cause Checks & Tests Won’t Power Up No power to dryer. Check power at outlet, check circuit breakers, fuses, or junction box connections. • No operation Connection problem between AC See Test #1: Supply Connections, page 4-8.
  • Page 30: Notes

    DIAGNOSTICS & TROUBLESHOOTING Notes 2-16 27” Stacked Laundry Center...
  • Page 31: Section 3 - Testing - Washer

    TESTING – WASHER Section 3: Testing – Washer This section provides a wiring diagram, control board specifications, testing procedures and strip circuits for the 27” Stacked Laundry Center “Washer.” n Testing: Safety Information n Component Locations - Console Electronics n Component Locations - Drive System/Drain Pump n Wiring Diagram n Component Testing n TEST #1: Main Control...
  • Page 32 TESTING – WASHER For Service Technician Use Only WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Only authorized technicians should perform Disconnect power before servicing. diagnostic voltage measurements. Replace all parts and panels before operating. After performing voltage measurements, Failure to do so can result in death or disconnect power before servicing.
  • Page 33: Component Locations

    TESTING – WASHER FOR SERVICE TECHNICIAN’S USE ONLY For Service Technician Use Only FOR SERVICE TECHNICIAN’S USE ONLY Component Locations – Console (Figure 7) COMPONENT LOCATIONS — CONSOLE ELECTRONICS & SWITCHES Component Locations – Console (Figure 7) Pressure Timer and Start Timer Boards Hose...
  • Page 34: Wiring Diagram

    Washer Wiring Diagram (1/3 or 1/4 HP motor, onboard pressure transducer, 3 or 4 rotary switches) TESTING – WASHER IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information. For Service Technician Use Only EACH WINDING: 1/3HP MOTOR - 3.5 TO 6 W 1/4HP MOTOR - 5 TO 9.5 W...
  • Page 35: Component Testing

    TESTING – WASHER For Service Technician Use Only TEST #1: Main Control DANGER This test checks for incoming and outgoing power to and from main control. This test assumes that proper voltage is present at the outlet. 1. Unplug washer/dryer or disconnect power. 2.
  • Page 36: Main Control Board / Connectors & Pinouts

    J9-2 OPEN J2-5 ORN MOTOR CCW WINDING (N) J9-1 RED HOT VALVE (N) J2-4 BK/W MOTOR (L1 COMMON) J2-3 LT BLU DRAIN PUMP MOTOR (N) TESTING – WASHER J2-2 BK/W L1 COMMON J2-1 BRN SHIFTER MOTOR (N) For Service Technician Use Only J5-2 BLK NEUTRAL FOR SERVICE TECHNICIAN’S USE ONLY...
  • Page 37: Test #2 Valves

    TESTING – WASHER For Service Technician Use Only 3. Check resistance of the valve coils across the following J9 WARNING connector pinouts: Valve Pinout Hot Valve J9, 1 & 4 Cold Valve J9, 5 & 4 Resistance should be 890–1.3k Ω. ¾...
  • Page 38: Test #3 Drive System

    TESTING – WASHER For Service Technician Use Only 3. Check to see if basket will turn freely. DANGER ¾ If basket turns freely, go to step 4. ¾ If basket does not turn freely, determine what is causing the mechanical friction or lockup. 4.
  • Page 39: Test #3B: Drive System-Motor

    SPIN = +5 VDC a. Unplug washer/dryer or disconnect power. AGITATE = 0 VDC b. Replace shifter assembly. If voltage corresponds to setting, go to step 10. c. Reassemble all parts and panels. TESTING – WASHER d. Plug in washer/dryer or reconnect power. If voltage does not switch, check lower Calibrate washer and perform Automatic Test harness connector according to diagram.
  • Page 40 TESTING – WASHER For Service Technician Use Only 8. With a voltmeter set to AC, connect black probe to J2-4 DANGER (L1), red probe to J2-5 (CCW Winding). ¾ If 120 VAC is cycling ON during CCW rotation, go to step 9. ¾...
  • Page 41 7. With a voltmeter set to AC, connect black electrical connections, reassemble motor probe to J2-4 (L1) and red probe to J2-6 (CW cover, and repeat step 1. Winding). 13. With an ohmmeter, check the harness TESTING – WASHER If 120VAC is cycling ON during CW rotation, for continuity between the main control, motor, go to step 8.
  • Page 42: Test #4: Console And Indicators

    FOR SERVICE TECHNICIAN’S USE ONLY TESTING – WASHER For Service Technician Use Only WASHER TROUBLESHOOTING TESTS 6. Is the “Diagnostic LED” ON or OFF? (See Figure 3 below for LED location.) TEST #1: Main Control ON: (+5VDC present) continue to step 7. 4.
  • Page 43: Test #5: Water Level

    TESTING – WASHER For Service Technician Use Only WARNING Pressure Hose to Pressure Dome Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. TEST #5: Water Level This test checks the water level sensing components.
  • Page 44: Test #6: Drain Pump

    control. See chart below. not drain. Main Control to Drain Pump NOTE: Refer to Figure 6, “Drain Pump Strip Drain pump Pin 1 to lower harness connector Pin 7 to main control J2-3 TESTING – WASHER Circuit” for tests and measurements. Drain pump Pin 2 to lower harness connector Pin 6 to main control J2-2 For Service Technician Use Only IMPORTANT: Drain water from tub before...
  • Page 45: Test #7: Lid Lock

    TESTING – WASHER For Service Technician Use Only WARNING LID LOCK RESISTANCE Contacts Lid Lock Component Resistance Measured Connection Lock Switch Lid Closed = J6-2 J6-1 Pin 2 & 3 Solenoid 85 to 155 ohms Locked = 0 ohms Lock Switch J6-3 J6-2 Pin 1 &...
  • Page 46: Notes

    TESTING – WASHER Notes 3-16 27” Stacked Laundry Center...
  • Page 47: Section 4 - Testing - Dryer

    TESTING – DRYER Section 4: Testing – Dryer This section provide wiring diagrams, timer, specifications, testing procedures, and strip circuits for the 27” Stacked Laundry Center “Dryer.” n Testing: Safety Information n Dryer Troubleshooting Guide n Wiring Diagram - Standard Vent Electric Dryer n Wiring Diagram - Standard Vent Gas Dryer n Wiring Diagram - Long Vent Electric Dryer n Wiring Diagram - Long Vent Gas Dryer...
  • Page 48 TESTING – DRYER For Service Technician Use Only WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Only authorized technicians should perform Disconnect power before servicing. diagnostic voltage measurements. Replace all parts and panels before operating. After performing voltage measurements, Failure to do so can result in death or disconnect power before servicing.
  • Page 49 TESTING – DRYER For Service Technician Use Only Dryer Troubleshooting Guide Problem Possible Cause Checks & Tests Won’t Power Up No power to dryer. Check power at outlet, check circuit breakers, fuses, or junction box connections. • No operation Connection problem between AC See Test #1: Supply Connections, page 4-8.
  • Page 50: Wiring Diagram - Standard Vent Electric Dryer

    FOR SERVICE TECHNICIAN’S USE ONLY TESTING – DRYER Standard Vent Dryer Wiring and Timer Diagrams For Service Technician Use Only IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information. Wiring Diagram - Standard Vent Electric Dryer LEGEND Line 1 Line 2...
  • Page 51: Wiring Diagram - Standard Vent Gas Dryer

    TESTING – DRYER For Service Technician Use Only Figure 10 - Electric Standard Vent Dryer Wiring Diagram Wiring Diagram - Standard Vent Gas Dryer Line 1 LEGEND Neutral Ground Figure 11 - Gas Standard Vent Dryer Wiring Diagram 11 - Gas Standard Vent Dryer Wiring Diagram Dryer Timer - Standard Vent DRYER TIMER CONTACTS TIMER POSITION...
  • Page 52: Wiring Diagram - Long Vent Electric Dryer

    Wiring Dryer Wiring, Timer, and C Board Diagrams TESTING – DRYER Diagram For Service Technician Use Only ctrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information. Wiring Diagram - Long Vent Electric Dryer LEGEND Line 1 Line 2 Neutral...
  • Page 53: Wiring Diagram - Long Vent Gas Dryer

    Dryer Wiring TESTING – DRYER Diagram For Service Technician Use Only Wiring Diagram - Long Vent Gas Dryer Line 1 LEGEND Neutral Ground e 14 - g Vent ring PUSH TO gram START RELAY Figure 15 - Dryer Timer - Long Vent DRYER TIMER CONTACTS Long Vent TIMER POSITION...
  • Page 54: Test #1: Supply Connections

    TESTING – DRYER For Service Technician Use Only ¾ If there is continuity, go to step 8. DANGER ¾ If there is no continuity, and the mechanical connections of the wire are secure, replace the main wire harness. 8. Visually check that ALL connectors are fully inserted into the timer and the Start switch.
  • Page 55: Test #2: Motor Circuit

    TESTING – DRYER For Service Technician Use Only NOTE: Main and Start winding coils must be checked at WARNING the motor. Resistance Winding Contact Points of Measurements in ohms Lt Blue wire in back at pin 4 and bare copper wire terminal MAIN 2.4 - 3.6 removed from pin 5 of black drive...
  • Page 56: Test #3: Heat System

    TESTING – DRYER For Service Technician Use Only thermostat is electrically open. DANGER ¾ Replace the operating thermostat if it is electrically open. 5. If the preceding steps did not correct the problem and L1 and L2 were both detected, replace the timer. 6.
  • Page 57: Test #3A: Thermal Fuse

    TESTING – DRYER For Service Technician Use Only 3. Using an ohmmeter, check the continuity across the DANGER thermal cut-off. 4. If the ohmmeter indicates an open circuit, perform the following: Replace both the thermal cut-off and high limit thermostat (see figure below). In addition, check for blocked or improper exhaust system and heat element malfunction.
  • Page 58 TESTING – DRYER For Service Technician Use Only 4. Disconnect the ignitor plug from the burner. Using an DANGER ohmmeter, measure the resistance across the ignitor’s 2-pin connector. Resistance should be 50–500 Ω. ¾ If resistance readings are outside the range or open, replace the ignitor.
  • Page 59: Test #4: Moisture Sensor

    TESTING – DRYER For Service Technician Use Only will show continuity (short) if the clothes are wet and show WARNING NO continuity (open) if the clothes are dry. If the clothes are wet, the Triac on the electronic control board will block power to the timer motor, and the timer motor will not advance.
  • Page 60: Test #5: Door Switch

    TESTING – DRYER For Service Technician Use Only TEST #5: Door Switch WARNING 1. Unplug dryer or disconnect power. 2. Check wire connections at the door switch and Start switch. 3. With the door closed, check continuity between the two outer pins on the door switch (see Figure 1).
  • Page 61: Notes

    COMPONENT ACCESS Section 5: Component Access Multimedia Enhanced This section provides service parts, assemblies, and component locations for the 27” Stacked Laundry Center. PARTS & ASSEMBLIES n Washer/Dryer Control Panel Parts n Dryer Support and Washer Harness Parts n Dryer Front Panel and Door Parts n Dryer Cabinet and Motor Parts n Dryer Bulkhead Parts n Washer Top and Cabinet Parts...
  • Page 62 COMPONENT ACCESS Parts & Assemblies WASHER/DRYER CONTROL PANEL PARTS 1 Console 7. Switch, Push To Start 13. Screw 2. Shield, Console 8. Knob Assembly, White Metallic 14. Timer Assembly 3. Clip, Harness 9. Knob Assembly, White Metallic 15. Bracket Hinge 4. Button 10.
  • Page 63 COMPONENT ACCESS Parts & Assemblies DRYER SUPPORT AND WASHER HARNESS PARTS 1 Harness, Washer 5. Shield, Thermostat 2. Assembly, Channel (Left) 6. Clip, Harness 9. Coupling, Pressure Hose 3. Assembly, Channel (Right) 7. Screw 10. Bracket, Angle 4. Shield, Front 8. Screw 27” Stacked Laundry Center...
  • Page 64 COMPONENT ACCESS Parts & Assemblies DRYER FRONT PANEL AND DOOR PARTS 1 Screw 7. Door, Front 13. Screw 2. Panel, Toe 8. Retainer 14. Assembly, Door Catch 3. Clip, Ground 9. Seal, Front Panel 15. Handle, Door White 4. Panel, Front 10.
  • Page 65 COMPONENT ACCESS Parts & Assemblies DRYER CABINET AND MOTOR PARTS 23. Screw Grommet 1 Clamp, Motor Mount 12. Terminal 24. Base, Dryer 2. Motor, Main Drive 13. Screw Kit, Terminal Block 25. Spring, Idler 3. Screw 14. Switch, Broken Belt 26. Cove, Transition Panel 4.
  • Page 66 COMPONENT ACCESS Parts & Assemblies DRYER BULKHEAD PARTS (See Part Description on page 5-7) 27” Stacked Laundry Center...
  • Page 67 COMPONENT ACCESS Parts & Assemblies DRYER BULKHEAD PARTS (See Part Diagram on page 5-6) 1 Shaft, Drum Roller - Right Hand Thread 16. Nut, Hex (Left Hand Thread) 32. Screen, Lint 2. Screw 17. Bulkhead, Rear 33. Seal, Transition Duct 3. Screw 18. Bracket, Blower 34. Thermostat 4. Box, Heater 19. Shaft, Drum Roller-Left Hand Thread 35.
  • Page 68 COMPONENT ACCESS Parts & Assemblies WASHER TOP AND CABINET PARTS 1 Inlet Assembly, Water 2. Top White 3. Assembly, Lid and Bumper White 4. Bumper 5. Screw 6. Hinge, Lid 7. Screw 8. Strike, Lid Lock White 9. Screw 10. Dispenser, Bleach 11. U-Bend, Drain Hose 12.
  • Page 69 COMPONENT ACCESS Parts & Assemblies WASHER BASKET AND TUB PARTS 1 Dispenser, Fabric Softener 10. Mover, Clothes 2. Cap, Barrier 11. Spacer-Thrust 3. Seal, Inner Cap 12. Agitator 4. Screw and Washer 13. Ring, Tub 19. Clamp, Cable 5. Washer 14. Nut, Spanner 20.
  • Page 70 COMPONENT ACCESS Parts & Assemblies WASHER GEARCASE, MOTOR AND PUMP PARTS 1 Pump Assembly, Drain 2. Screw 3. Hose, Inner Drain Assembly 4. Clamp, Hose 5. Gearcase Assembly 6. Screw 7. Motor, Drive 8. Screw 9. Belt, Drive 10. Actuator-Shift 11.
  • Page 71: Component Locations

    COMPONENT ACCESS FOR SERVICE TECHNICIAN’S USE ONLY Component Locations Console Components Component Locations – Console (Figure 7) FOR SERVICE TECHNICIAN’S USE ONLY Pressure Timer and Start Hose Timer Boards Switch Component Locations – Console (Figure 7) Pressure Timer and Start Hose Timer Boards Switch...
  • Page 72 COMPONENT ACCESS Accessing the Console Components To Access the Console Components WARNING 1. Unplug dryer or disconnect power. 2. Use a 1/4” driver to remove the three (3) hex head screws securing the console to the top front panel (see Figure 1). 3.
  • Page 73 COMPONENT ACCESS Removing the Transition Panel To Remove the Transition Panel WARNING 1. Unplug dryer or disconnect power. 2. Use a Phillips screwdriver to remove the right and left screws and loosen the center screw used to secure the transition panel to cabinet (see Figure 1). Loosen center Phillips screw Electrical Shock Hazard Disconnect power before servicing.
  • Page 74: Removing The Dryer Assembly

    COMPONENT ACCESS Removing the Dryer Assembly To Remove the Dryer Assembly WARNING 1. Unplug dryer or disconnect power. 2. Turn off water supply to washer. 3. Disconnect hot and cold inlet water hoses and dryer vent. 4. If stacked laundry center is a gas unit: a.
  • Page 75 COMPONENT ACCESS Removing the Dryer Assembly (continued) 7. Locate the pressure hose disconnect inside the cabinet, 10. Lower transition panel and remove from cabinet. to the right of the motor (see Figure 3). Disconnect hose 11. From the front of the unit, remove one (1) screw per side fitting and pull hose down through opening in dryer base.
  • Page 76 COMPONENT ACCESS Removing the Dryer Assembly (continued) 14. With two people, lift up dryer and separate from the washer (see Figure 9). The dryer can be set on the ground in the orientation shown below (see Figure 10). Console FRONT BACK Figure 9 - Lift Dryer Up and Off Figure 10 - Set Dryer on Back...
  • Page 77 COMPONENT ACCESS Reassembling the Dryer Assembly Figure 1 - Washer Top View WARNING Thermal Shield Locating Electrical Shock Hazard Screw Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. WARNING WARNING Water Valve Assembly Excessive Weight Hazard Use two or more people to move and install...
  • Page 78: Removing The Dryer Rear Panel

    COMPONENT ACCESS Removing the Dryer Rear Panel WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. To Remove the Dryer Rear Panel 1. Unplug dryer or disconnect power. 2.
  • Page 79 COMPONENT ACCESS Removing the Washer Rear Panel 4. Remove screw holding drain hose to rear panel. Use a flat WARNING bladed screwdriver to unclip the drain hose bracket from the rear panel. See arrow in Figure 1. 5. Remove Washer Rear Panel. Use a 5/16” driver to remove the six (6) hex head screws indicated in Figure 2, securing rear panel to washer cabinet.
  • Page 80: Notes

    COMPONENT ACCESS Notes 5-20 27” Stacked Laundry Center...
  • Page 81 WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN...
  • Page 82 27” GAS & ELECTRIC STACKED LAUNDRY CENTER W11197006...