Software Version Display Mode; Tachometer Verification Mode; Customer Viewable Fault Codes (Washer) - Whirlpool WETLV27HW0 Service Manual

27 inch gas & electric stacked laundry center
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Turning the rotary switches will toggle
• Rotary Switch #2 – toggles (2) Wash LED
the following status LEDs on and off.
• Rotary Switch #3 – toggles (3) Rinse LED
• Rotary Switch #1 – toggles (1)
• Rotary Switch #4 – toggles (4)
Sense/Fill LED
Drain/Spin LED
• Rotary Switch #2 – toggles (2) Wash LED
When rotating the cycle selector knob, each
NOTE: The number and location of rotary
click "indent" toggles the "Done" (5) LED.
• Rotary Switch #3 – toggles (3) Rinse LED
switches varies between makes and models.
Switches are read from left to right, the left-
• Rotary Switch #4 – toggles (4)
Turning the rotary switches will toggle
n When rotating the cycle selector knob, each click "indent"
most switch being #1.
toggles the "Done" (5) LED.
Drain/Spin LED
the following status LEDs on and off.
n Turning the rotary switches will toggle the following status
NOTE: The number and location of rotary
Press and hold the START button for
• Rotary Switch #1 – toggles (1)
LEDs on and off.
switches varies between makes and models.
3 seconds at any time to exit UI test mode.
Sense/Fill LED
Rotary Switch #1 – toggles (1) Sense/Fill LED
Switches are read from left to right, the left-
• Rotary Switch #2 – toggles (2) Wash LED
Washer will exit UI test mode after
Rotary Switch #2 – toggles (2) Wash LED
most switch being #1.
5 minutes of inactivity or unplugging
• Rotary Switch #3 – toggles (3) Rinse LED
Rotary Switch #3 – toggles (3) Rinse LED
Press and hold the START button for
the power cord.
• Rotary Switch #4 – toggles (4)
Rotary Switch #4 – toggles (4) Drain/Spin LED
3 seconds at any time to exit UI test mode.
NOTE: The number and location of rotary switches varies
Drain/Spin LED
between makes and models. Switches are read from left to

SOFTWARE VERSION DISPLAY MODE

Washer will exit UI test mode after
NOTE: The number and location of rotary
right, the leftmost switch being #1.
5 minutes of inactivity or unplugging
switches varies between makes and models.
n Press and hold the START button for 3 seconds at any time
To access Software Version Display Mode,
the power cord.
Switches are read from left to right, the left-
to exit UI test mode.
perform steps 1 and 2 of Activating the Service
most switch being #1.
n Washer will exit UI test mode after 5 minutes of inactivity
Diagnostic Test Modes. Turn the cycle selector
or unplugging the power cord.
SOFTWARE VERSION DISPLAY MODE
Press and hold the START button for
knob until the status LEDs correspond as follows:
3 seconds at any time to exit UI test mode.
To access Software Version Display Mode,
Software Version Display Mode
"Rinse," "Drain/Spin," and "Done" LEDs On
Washer will exit UI test mode after
perform steps 1 and 2 of Activating the Service
To access Software Version Display Mode, perform steps 1 and
5 minutes of inactivity or unplugging
Diagnostic Test Modes. Turn the cycle selector
Sense
Wash
Rinse
2 of Activating the Service Diagnostic Test Modes. Turn the
the power cord.
Fill
knob until the status LEDs correspond as follows:
cycle selector knob until the status LEDs correspond as follows:
NOTE: Status LED names may vary between
n "Rinse," "Drain/Spin," and "Done" LEDs On
"Rinse," "Drain/Spin," and "Done" LEDs On
makes and models.
SOFTWARE VERSION DISPLAY MODE
Press the START button to begin software
Sense
Wash
Rinse
To access Software Version Display Mode,
display mode.
Fill
perform steps 1 and 2 of Activating the Service
NOTE: Status LED names may vary between
Upon entering the software version display
NOTE: Status LED names may vary between makes and
Diagnostic Test Modes. Turn the cycle selector
makes and models.
models.
mode, the Major, Minor, and Test version
knob until the status LEDs correspond as follows:
Press the START button to begin software display mode.
Press the START button to begin software
numbers for the software are displayed by
"Rinse," "Drain/Spin," and "Done" LEDs On
n Upon entering the software version display mode, the
alternating the state of the Status LEDs in
display mode.
Major, Minor, and Test version numbers for the software
one second intervals; the process repeats
Upon entering the software version display
are displayed by alternating the state of the Status LEDs
Sense
Wash
following a pause.
mode, the Major, Minor, and Test version
in one second intervals; the process repeats following a
Fill
pause.
numbers for the software are displayed by
For example, if the s/w version is 02.01.17,
NOTE: Status LED names may vary between
For example, if the s/w version is 02.01.17, the following
alternating the state of the Status LEDs in
the following sequence would be displayed:
makes and models.
sequence would be displayed:
one second intervals; the process repeats
Press the START button to begin software
16
8
4
following a pause.
display mode.
For example, if the s/w version is 02.01.17,
Upon entering the software version display
the following sequence would be displayed:
mode, the Major, Minor, and Test version
numbers for the software are displayed by
16
8
4
alternating the state of the Status LEDs in
Sense
Wash
Rinse
one second intervals; the process repeats
Fill
following a pause.
Press and hold the START button for
n Press and hold the START button for 3 seconds at any time
3 seconds at any time to exit software
For example, if the s/w version is 02.01.17,
to exit software version display mode.
version display mode.
the following sequence would be displayed:
Sense
Wash
Rinse
Fill
16
8
Press and hold the START button for
DO NOT REMOVE OR
3 seconds at any time to exit software
version display mode.
DO NOT REMOVE OR
Sense
Wash
Fill
Press and hold the START button for
3 seconds at any time to exit software
version display mode.
FOR SERVICE TECHNICIAN'S USE ONLY
For Service Technician Use Only
Drain
Done
Spin
Drain
Done
Spin
Rinse
Drain
Done
Spin
2
1
02
01
2
1
17
02
Drain
Done
Spin
01
17
Drain
Done
Spin
4
2
1
DESTROY
DESTROY
Rinse
Drain
Done
Spin
"Wash" and "Done" LEDs On
perform steps 1 and 2 of Activating the Service
Diagnostic Modes. Turn the cycle selector knob
Sense
Wash
Rinse
until the status LEDs correspond as follows:
Fill
DIAGNOSTICS & TROUBLESHOOTING
NOTE: Status LED names may vary between
"Wash" and "Done" LEDs On

TACHOMETER VERIFICATION MODE

makes and models.
Press the START button to begin tachometer
To access Tachometer Verification Mode,
Sense
Wash
Rinse
Tachometer Verification Mode
Fill
verification mode.
perform steps 1 and 2 of Activating the Service
NOTE: Status LED names may vary between
To access Tachometer Verification Mode, perform steps 1 and
Diagnostic Modes. Turn the cycle selector knob
Tachometer verification uses the status
makes and models.
2 of Activating the Service Diagnostic Modes. Turn the cycle
until the status LEDs correspond as follows:
LEDs to represent the tachometer
selector knob until the status LEDs correspond as follows:
Press the START button to begin tachometer
frequency (basket RPM).
n "Wash" and "Done" LEDs On
"Wash" and "Done" LEDs On
verification mode.
For example, slowly turn the basket
Tachometer verification uses the status
by hand; as the basket turns, the DONE,
Sense
Fill
LEDs to represent the tachometer
DRAIN/SPIN, RINSE, and WASH status
NOTE: Status LED names may vary between
frequency (basket RPM).
LEDs will illuminate one at a time in a
NOTE: Status LED names may vary between makes and
makes and models.
models.
For example, slowly turn the basket
visually repeating cycle. The LED timing is
Press the START button to begin tachometer verification
Press the START button to begin tachometer
by hand; as the basket turns, the DONE,
derived from the tachometer signal itself.
mode.
verification mode.
DRAIN/SPIN, RINSE, and WASH status
Press and hold the START button for
n Tachometer verification uses the status LEDs to represent
Tachometer verification uses the status
LEDs will illuminate one at a time in a
the tachometer frequency (basket RPM).
3 seconds at any time to exit tachometer
For example, slowly turn the basket by hand; as the basket
LEDs to represent the tachometer
visually repeating cycle. The LED timing is
verification mode.
turns, the DONE, DRAIN/SPIN, RINSE, and WASH status
frequency (basket RPM).
derived from the tachometer signal itself.
LEDs will illuminate one at a time in a visually repeating
cycle. The LED timing is derived from the tachometer signal
For example, slowly turn the basket
CUSTOMER VIEWABLE FAULT CODES
Press and hold the START button for
itself.
3 seconds at any time to exit tachometer
by hand; as the basket turns, the DONE,
(WASHER)
n Press and hold the START button for 3 seconds at any time
verification mode.
DRAIN/SPIN, RINSE, and WASH status
to exit tachometer verification mode.
There are three fault codes that may be visible
LEDs will illuminate one at a time in a
to the customer indicated by the following
CUSTOMER VIEWABLE FAULT CODES
visually repeating cycle. The LED timing is
Customer Viewable Fault Codes
Status LEDs:
derived from the tachometer signal itself.
(WASHER)
(Washer)
WASH LED ON (Long Fill Fault) – Refer to
Press and hold the START button for
There are three fault codes that may be visible
"No Fill, Long Fill" on page 7 for information.
There are three fault codes that may be visible to the customer
3 seconds at any time to exit tachometer
indicated by the following Status LEDs:
to the customer indicated by the following
DRAIN/SPIN LED ON (Long Drain Fault) –
verification mode.
n WASH LED ON (Long Fill Fault) – Refer to "No Fill, Long Fill"
Status LEDs:
Refer to "Long Drain" on page 7 for
on page 2-8 for information.
WASH LED ON (Long Fill Fault) – Refer to
information.
n DRAIN/SPIN LED ON (Long Drain Fault) – Refer to "Long
CUSTOMER VIEWABLE FAULT CODES
"No Fill, Long Fill" on page 7 for information.
Drain" on page 2-9 for information.
LID LOCK LED FLASHING CONTINUOUSLY
(WASHER)
n LID LOCK LED FLASHING CONTINUOUSLY (Lid Lock Fault) –
DRAIN/SPIN LED ON (Long Drain Fault) –
(Lid Lock Fault) – Run TEST #3: Drive
Run TEST #3: Drive System on page 3-8. According to the
There are three fault codes that may be visible
Refer to "Long Drain" on page 7 for
result, refer to "Basket Speed Fault," "Shifter Fault," "Motor
System on page 13. According to the result,
to the customer indicated by the following
Fault," or "Motor Unable to Reach Target RPM" on page
information.
refer to "Basket Speed Fault," "Shifter Fault,"
2-8. Finally, refer to "Lid Lock Fault" on page 2-7.
Status LEDs:
LID LOCK LED FLASHING CONTINUOUSLY
"Motor Fault," or "Motor Unable to Reach
WASH LED ON (Long Fill Fault) – Refer to
(Lid Lock Fault) – Run TEST #3: Drive
Target RPM" on page 7. Finally, refer to "Lid
FOR SERVICE FAULT AND ERROR CODES,
"No Fill, Long Fill" on page 7 for information.
System on page 13. According to the result,
Lock Fault" on page 6.
CONTINUE TO PAGES 2-6 TO 2-9
DRAIN/SPIN LED ON (Long Drain Fault) –
refer to "Basket Speed Fault," "Shifter Fault,"
FOR SERVICE FAULT AND ERROR CODES,
Refer to "Long Drain" on page 7 for
"Motor Fault," or "Motor Unable to Reach
CONTINUE TO PAGES 6 AND 7
information.
Target RPM" on page 7. Finally, refer to "Lid
Lock Fault" on page 6.
LID LOCK LED FLASHING CONTINUOUSLY
(Lid Lock Fault) – Run TEST #3: Drive
FOR SERVICE FAULT AND ERROR CODES,
System on page 13. According to the result,
CONTINUE TO PAGES 6 AND 7
refer to "Basket Speed Fault," "Shifter Fault,"
"Motor Fault," or "Motor Unable to Reach
02
Target RPM" on page 7. Finally, refer to "Lid
Lock Fault" on page 6.
01
FOR SERVICE FAULT AND ERROR CODES,
17
CONTINUE TO PAGES 6 AND 7
Drain
Done
Spin
Drain
Done
Spin
Wash
Rinse
Drain
Done
Spin
27" Stacked Laundry Center
2-5
n

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