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DIAGNOSTICS & TROUBLESHOOTING
Fault/Error Codes (Washer) Continued
FAULT/ERROR CODE - DESCRIPTION
Explanation & Recommended Procedure
(Status LED names may vary between makes and models)
F7E1 – BASKET SPEED FAULT
Fault is displayed when the main control cannot determine speed of basket, or speed changes too quickly.
• See TEST #3: Drive System, page 3-8.
• Calibration - run Calibration Mode, page 2-4.
• Locked rotor - check that basket, impeller, and motor can rotate freely.
• Check harness connections from main control to motor and shifter.
• See TEST #3a: Drive System-Shifter, page 3-8.
• Control not sensing the basket move in spin—run Tachometer Verification Mode, page 5.
• Bad motor capacitor, motor or capacitor connector disconnected, or broken wires to motor or capacitor.
• Belt is off or pulley is loose—check drive belt. Verify that belt is fully installed on both pulleys. Also, check that the pulleys are
fastened securely to the motor shaft and agitator shaft.
• See TEST #3b: Drive System–Motor, page 3-10.
• For more details, see document W10606242.
F7E5 – SHIFTER FAULT
Fault is displayed when the main control cannot determine position of shifter.
• See TEST #3: Drive System, page 3-8.
• Check harness connections from main control to motor and shifter.
• Observe shifter operation.
• See TEST #3a: Drive System–Shifter, page 3-8.
F7E6 – MOTOR FAULT
Indicates an open clockwise or counterclockwise circuit of the motor.
• See TEST #3: Drive System, page 3-8.
• See TEST #3b: Drive System–Motor, page 3-10.
F7E7 – MOTOR UNABLE TO REACH TARGET RPM
Fault is displayed when basket speed sensor detects that target RPM was not reached.
• See TEST #3: Drive System, page 3-8.
• Mechanical friction on drive mechanism or basket (clothing between basket and tub).
• Weak motor or run capacitor, or no connection to run capacitor.
• Load off balance. Clothing should be distributed evenly when loading.
• See TEST #3b: Drive System–Motor, page 3-10.
F8E1 – NO FILL, LONG FILL
Fault is displayed when the water level does not change for a period of time OR water is present but main control does not
detect the water level changing.
• Is water supply connected and turned on?
• Low water pressure; fill times longer than six minutes. Are hose screens plugged?
• Check for proper drain hose installation. Is water siphoning out of the drain hose?
• Drain hose must not be more than 4.5" (114 mm) into the drain pipe.
• Check pressure hose connection from tub to pressure sensor. Is hose pinched, kinked, plugged, or leaking air?
• See TEST #2: Valves, page 3-7.
2-8
27" Stacked Laundry Center
n
For Service Technician Use Only
FAULT NUMBER
Status LEDs
F
4
2
1
F
4
2
1
F
4
2
1
F
4
2
1
F
8
ERROR NUMBER
Status LEDs
E
1
E
4
1
E
4
2
E
4
2
1
E
1
Continued on next page . . .
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