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Whirlpool Personal Valet PVBN600 Service Manual

Clothes vitalizing system
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CONSUMER SERVICES TECHNICAL
L-70
EDUCATION GROUP PRESENTS
Models PVWN600 & PVBN600
JOB AID
Part No. 8178153

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  Summary of Contents for Whirlpool Personal Valet PVBN600

  • Page 1 CONSUMER SERVICES TECHNICAL L-70 EDUCATION GROUP PRESENTS Models PVWN600 & PVBN600 JOB AID Part No. 8178153...
  • Page 2 • Successfully return the Personal Valet Clothes Vitalizing System to the proper operational status. WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than Authorized Service Technicians. Copyright © 2002, Whirlpool Corporation, Benton Harbor, MI 49022...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page GENERAL ..........................1-1 Safety First ......................... 1-1 Model & Serial Number Designations ................1-3 Model & Serial Number Label And Tech Sheet Locations..........1-4 Specifications ........................1-5 Warranty ..........................1-6 INSTALLATION INFORMATION ................... 2-1 Electrical Requirements ..................... 2-1 Installing The Clothes Vitalizer ..................
  • Page 4 Page DIAGNOSIS & TROUBLESHOOTING ................... 7-1 Stuck Keypads ........................7-1 Service Diagnostics Test ....................7-1 Sales Demo Mode ......................7-3 Keypad Matrix Chart ......................7-4 Thermistor Resistance Chart ..................... 7-4 Troubleshooting Chart ....................... 7-5 WIRING DIAGRAM ......................... 8-1 - iv -...
  • Page 5: General

    GENERAL SAFETY FIRST Your safety and the safety of others is very important. We have provided many important safety messages in this Job Aid and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.
  • Page 6 WARNING IMPORTANT Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. ESD may damage or weaken the elec- tronic control assembly. The new control assembly may appear to work well after Electrical Shock Hazard repair is finished, but failure may occur at Connect green ground wire to ground a later date due to ESD stress.
  • Page 7: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER L W 0 0 MODEL NUMBER INTERNATIONAL SALES IND. or MARKETING CHANNEL IF PRESENT PRODUCT GROUP P = PREP CLOTHING SYSTEM PRODUCT IDENTIFICATION V = VALET DESIGN W = WALL MOUNT B = BUILDER MODEL (INCLUDES STORAGE DRAWER &...
  • Page 8: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model & Serial Number Label is located at the bottom of the unit near the right door hinge. The Tech Sheet is located beneath the top cover. 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7...
  • Page 9: Specifications

    SPECIFICATIONS MODEL NUMBER PVWN600 PVBN600 Dispenser Nozzle Flow Rate 17 ml/Min. 17 ml/Min. Fan CFM 105 - 120 105 - 120 Fan Operation 20% Duty Cycle Until Dry 20% Duty Cycle Until Dry Compressor 1 CFM @ 15 P.S.I. 1 CFM @ 15 P.S.I. Container 890 ml/30 Ounces 890 ml/30 Ounces...
  • Page 10: Warranty

    Whirlpool dealer to determine if another warranty applies. If you need service, refer to the “Diagnosis & Troubleshooting” section. After checking “Diagnosis & Troubleshooting,” additional help can be found by calling the Whirlpool Customer Interaction Center telephone number, 1-866-MYVALET (1-866-698-2538), from anywhere in the U.S.A., or...
  • Page 11: Installation Information

    INSTALLATION INFORMATION ELECTRICAL REQUIREMENTS RECOMMENDED GROUNDING WARNING METHOD The clothes vitalizer, when installed, must be electrically grounded in accordance with local codes or in the absence of local codes, with National Electrical Code, ANSI/ NFPA 70*. GROUNDING INSTRUCTIONS: This clothes vitalizer must be grounded.
  • Page 12: Installing The Clothes Vitalizer

    INSTALLING THE CLOTHES VITALIZER 12″ 24″ 16″ 90° 90° 57″ * 12″ minimum clearance to side wall on left side of appliance is required for air venting. 59″ overall depth depth with doors models weight including handle open 90 degrees B (left) C (right) white doors...
  • Page 13 With the washer sides of the nuts facing WARNING the mounting bracket assembly, start the nuts onto the threaded studs of the bracket. Mark a horizontal line at least 24″ long, 70-3/4″ minimum from the floor. Impor- tant: The line must be level. wood studs wall Tip Over Hazard...
  • Page 14 b) Align the lower edge of the mounting WARNING bracket assembly with the line you drew earlier. Select and mark a hole location on each side of the bracket that is Excessive Weight Hazard closest to the center of each stud. Use two or more people to move and 1/4-20 nuts install clothes vitalizer.
  • Page 15 17. Tighten the two mounting bracket nuts 20. Plug the power supply cord into a grounded securely. outlet. 18. Remove the mounting bracket cover from 21. If there is a storage drawer with your the accessory box. clothes vitalizer, follow the instructions packed with the drawer, and install it at this 19.
  • Page 16 — NOTES —...
  • Page 17: Theory Of Operation

    THEORY OF OPERATION THE PERSONAL VALET CLOTHES The domed shape of the cabinet’s interior helps VITALIZING SYSTEM to distribute the mist over the surface of the clothing in the most effective pattern for uni- The Personal Valet Clothes Vitalizing System form fabric deposition.
  • Page 18 During the misting cycle, the compressor pro- During the “drying” mode, the wax motor is duces the Presiva mixture, and a fan creates energized, which closes the air damper, and a draft at the top of the cabinet to vent the used directs air through the heater and into the cabi- mixture.
  • Page 19 The system uses an electronic control board The dispenser nozzle contains a filter that is and touch panel to set the various cycles, pro- attached to the bottom of the draw tube. If the vide user feedback, control the key compo- formula container is empty and the filter runs nents, and provide a diagnostic/demonstration dry, it is okay to refill and continue to use it.
  • Page 20: Control Panel

    Control Panel CYCLE OPERATION Wool Heavy Duty Cotton Poly Approximately a 35-minute cycle, and is to be used for all wool clothes, regardless of the Approximately a 54-minute cycle. This cycle amount of wrinkles. is to be used for cotton and polyester clothes that are heavily wrinkled.
  • Page 21 QuickCare GentleDry A 15.5-minute cycle that is to be used for all A manual time setting cycle that dries clothes fabrics for odor removal and very light wrinkles. quicker than line drying and is safe for all fab- rics. 3 Minutes Mist The first 2 minutes of any cycle are dwell, and the remainder is drying.
  • Page 22 — NOTES —...
  • Page 23: Use And Care Information

    USE AND CARE INFORMATION USING THE HANGING ACCESSORIES PANT HANGER CLOTHES HANGER WITH GRIPS embossed logo embossed logo grip The pant hanger is used for hanging pants and The clothes hanger is used for hanging shirts, slacks. It hangs pants to expose both the in- blouses, coats, jackets, and dresses.
  • Page 24 DRAPING BAR • Drape the bottom of the dress over the draping bar and adjust it so that it does not touch the bottom of the cabinet. • For sweaters, drape the sweater over the bar with the arms supported by the draping bar. •...
  • Page 25: Using The Tensioning Accessories

    USING THE TENSIONING ACCESSORIES WEIGHT CLIPS (HEAVY, LIGHT, BODY SHAPER & MINI) heavy (gray) light (white) mini (small white) The body shaper is used for shirts, blouses, The weight clips provide vertical tension for coats, jackets, and skirts. It removes wrinkles most types of clothes to remove wrinkles.
  • Page 26 SLEEVE SHAPER To use a sleeve shaper: • Remove the shapers from the black strap. • Insert the shaper into a buttoned long sleeve with the straight end of the shaper being inserted first. • Align one side of the shaper to the seam of the sleeve, and release the latch.
  • Page 27: Using The Optional Accessories

    USING THE OPTIONAL ACCESSORIES COMPACT HANGER HANGER EXTENDER The compact hanger is used on women’s sizes The hanger extender provides best perfor- 4 and under, and on children’s sizes up to 16. mance on men’s sizes 46+ for coats, 17″ neck sizes, and XXL shirt sizes.
  • Page 28: Optional Accessory Kits

    CLOSET HOOK The closet hook is used with the clothes hanger and pant hanger. It allows clothes and pant hangers to hang in a standard closet. To use the closet hook, slide it into the oval opening at the top of the clothes or pant hanger. The closet hook is available in the Combina- tion Pak #4396281, and the Versatility Pak #4396280.
  • Page 29: Loading The Clothes Vitalizer

    NOTE: Press the BUZZER keypad to turn on for use in the clothes vitalizer. The list will be the End-Of-Cycle signal. updated periodically. Updated information can be obtained by visiting Whirlpool’s website at: www.personalvalet.com Fabrics Items Other...
  • Page 30: Changing The Filter

    CHANGING THE FILTER The filter at the end of the tube on the formula Hold the clear tube and pull the old filter off dispenser should be changed when it becomes the end, then install the new filter in its clogged.
  • Page 31: Component Access

    COMPONENT ACCESS COMPONENT LOCATIONS Heater & Thermostat Compressor Capacitor Wax Motor Buzzer Thermistor Electronic Control Left Door Board Exterior Switch Vent Grille Right Door Switch Dispenser Air Nozzle Formula Container Hanger Bar Collection Basin Cover Lower Air Nozzle...
  • Page 32: Removing The Top Component Cover

    REMOVING THE TOP COMPONENT COVER NOTE: Sharp edges may be present. WARNING Unplug the clothes vitalizer or disconnect the power. Remove the twelve T-15 Torx screws from the top component cover and remove the cover from the unit. Electrical Shock Hazard Disconnect power before servicing.
  • Page 33: Removing The Compressor

    REMOVING THE COMPRESSOR Mark the top hose of the compressor with WARNING pieces of tape, or use a marker, for iden- tification. Cut the two hose clamps and pull the hoses off the compressor fittings. Loosen the four T-15 Torx mounting screws.
  • Page 34: Removing The Capacitor, Buzzer, & Thermistor

    REMOVING THE CAPACITOR, BUZZER, & THERMISTOR Disconnect the wires from the terminals of WARNING the component you are servicing. Remove the mounting screw(s). Thermistor Capacitor Electrical Shock Hazard Disconnect power before servicing. Replace all panels before operating. Failure to do so can result in death or electrical shock.
  • Page 35: Removing The Wax Motor & Fan

    REMOVING THE WAX MOTOR & FAN To remove the wax motor: WARNING a) Disconnect the wires from the termi- nals. b) Remove the two mounting screws. c) Disconnect the linkage arm from the slot in the damper. Electrical Shock Hazard Disconnect power before servicing.
  • Page 36: Removing The Heater Assembly & Thermostat

    REMOVING THE HEATER ASSEMBLY & THERMOSTAT Disconnect the power connector from the WARNING wiring harness. Remove the mounting screw and lift the heater assembly out of the unit. NOTE: The thermostat is part of the heater as- sembly and must be replaced as an assem- bly.
  • Page 37: Removing The Electronic Control Board

    REMOVING THE ELECTRONIC CONTROL BOARD Remove the rubber band from the locking WARNING arms of the electronic control board hold- ers. Electrical Shock Hazard Disconnect power before servicing. Replace all panels before operating. Locking Arm Locking Arm Rubber Band Failure to do so can result in death or electrical shock.
  • Page 38: Removing A Cabinet Door

    REMOVING A CABINET DOOR Remove the screw and hex cap nut from NOTE: Sharp edges may be present. the bottom pivot bracket. Unplug the clothes vitalizer or disconnect Remove the two bottom door hinge bracket the power. screws. Push down on the collector and pull the door and bracket out just far enough to clear the collector.
  • Page 39: Removing The Control Panel Assembly

    REMOVING THE CONTROL PANEL ASSEMBLY Cut the wire tie and remove it from around WARNING the ribbon cables. Electrical Shock Hazard Disconnect power before servicing. Cut Ribbon Replace all panels before operating. Cable Tie Failure to do so can result in death or electrical shock.
  • Page 40: Removing A Door Switch

    REMOVING A DOOR SWITCH Disconnect the wire connectors from the WARNING door switch terminals. Wire Connectors Electrical Shock Hazard Disconnect power before servicing. Replace all panels before operating. Locking Arm Failure to do so can result in death or electrical shock. Door Switch NOTE: Sharp edges may be present.
  • Page 41: Removing The Hanger Bar

    REMOVING THE HANGER BAR Open the cabinet doors. WARNING Using a small-bladed screwdriver, pry the plastic medallion out of the recess in the holder in front of the hanger bar. Remove the flathead screws from the hanger bar support and remove the hanger bar.
  • Page 42: Removing The Dispenser Air Nozzle & Lower Air Nozzle

    REMOVING THE DISPENSER AIR NOZZLE & LOWER AIR NOZZLE To remove the lower air nozzle: WARNING a) Unscrew the half-moon cover from the nozzle and remove the cover. b) Loosely thread a 5/16-18 bolt into the threaded nozzle to help you pull the nozzle out of the unit.
  • Page 43: Component Testing

    COMPONENT TESTING Before servicing, check the following: • Check for wire connectors that are not pressed tightly onto their terminals. • Make sure that the power cord is firmly plugged into a live circuit with the proper • Resistance tests must be made with the voltage.
  • Page 44: Capacitor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all panels before operating. Failure to do so can result in death or electrical shock. CAPACITOR BUZZER Refer to page 5-4 for the procedure for servic- Refer to page 5-4 for the procedure for servic- ing the capacitor.
  • Page 45: Thermistor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all panels before operating. Failure to do so can result in death or electrical shock. WAX MOTOR THERMISTOR Refer to page 5-5 for the procedure for servic- Refer to page 5-4 for the procedure for servic- ing the wax motor.
  • Page 46: Fan

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all panels before operating. Failure to do so can result in death or electrical shock. HEATER & THERMOSTAT (TCO) Refer to page 5-5 for the procedure for servic- ing the fan. Thermostat (TCO) 1.
  • Page 47: Diagnosis & Troubleshooting

    DIAGNOSIS & TROUBLESHOOTING NOTES: SERVICE DIAGNOSTICS TEST When diagnosing this unit, always begin This test checks the operation of each electri- by checking for the correct line voltage, cal component and determines whether the blown fuses, and failed components. control panel keypad overlay, or one of the electrical components is defective.
  • Page 48 Keypad Test Thermistor Test Press the following keypads and check the op- During the test, readings are continuously eration of their corresponding LED: taken from the thermistor, and the results will be displayed as follows: a) Heavy Duty Cotton Poly a) The “30”...
  • Page 49: Sales Demo Mode

    Wax Motor Test 880-Watt Heater Test The fan will remain on and the wax motor will NOTE: The wax motor must be engaged for turn on during this test and the results will be this test to avoid opening the heater thermal displayed as follows: fuses.
  • Page 50: Keypad Matrix Chart

    KEYPAD MATRIX CHART THERMISTOR RESISTANCE CHART Before replacing the electronic control board, TEMP –˚F TEMP –˚C OHMS check for the proper touchpad functioning, as 19904 follows: 15.6 15314 Disconnect power from the unit. 21.1 11884 Remove connectors P1 and P13 from the 26.7 9298 electronic control board.
  • Page 51: Troubleshooting Chart

    TROUBLESHOOTING CHART PROBLEM POSSIBLE CAUSE SOLUTION No formula was dispensed Nozzle or filter may be clogged. Soak the nozzle in warm water to clean, or replace the filter. during the misting cycle. Add tensioning accessories. Did not use tensioning acces- sories.
  • Page 52 PROBLEM POSSIBLE CAUSE SOLUTION Different sounds are This is normal. During the misting stage of a cycle, you will hear a coming from the spraying sound. During the drying stage you will clothes vitalizer. hear a low hum coming from the fan. In between stages is a dwell time in which a pulsing sound from the fan may be heard.
  • Page 53: Wiring Diagram

    WIRING DIAGRAM 120 VAC, 60 Hz Electronic Control Line Neutral Compressor LT. BU P6-5 440W Heater 5/400 Opens @ 170°C/338°F Closes @ 136°C/277°F N.C. WH/RD 880W Heater Thermistor 50K Ω @ 25°C / 77°F BK/RD P2-2 P2-5 Wax Motor P2-4 Buzzer P2-3 Door Switch...
  • Page 54 — NOTES —...
  • Page 55 PRODUCT SPECIFICATIONS WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...
  • Page 56 CORPORATION...

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Personal valet pvwn600