Honeywell Notifier ID3000 Series Installation & Commissioning Manual page 78

ID3000 Series Installation & Commissioning Manual
A4 - 7
4 Trouble Shooting Guide
4.1 Fault Messages - Possible Causes
and Remedies
When configuring the ID
be alerted at the panel by one or more of the
following hardware or system fault messages.
A list of possible fault messages with a brief
description of what action may be needed is
provided below:
ID net: Network card missing
2
The ID net Network Gateway Module (NGM)
2
has not been detected, although it has been
configured as present on the network).
Action: Make sure the NGM PCB is fitted in
every panel where the 'Mon' column is ticked.
Alternatively, check that the NGM PCB has been
correctly installed as described in the instruction
sheet (ref. 997-449-000-X).
ID 2 net: Network startup fault
ID net: Network runtime fault
2
Network startup and runtime faults are
attributable to localised NGM PCB errors. The
messages can occur individually or together.
The Network startup fault message is displayed
if either of the following situations occur:
a. Failure of the NGM PCB to start initially, or
b. Failure of the NGM PCB to start after the
occurence of a runtime fault, such as a
panel/NGM PCB communication loss.
The Network runtime fault is displayed only if
the NGM PCB stopped working after a period
of working correctly. If this is not quickly
followed by the Network startup fault message,
this means that the NGM PCB has successfully
re-started.
Action: If these fault messages persist,
replace the NGM PCB.
ID net: Channel 1 Link Fault
2
This fault is most likely to occur in the event of
a broken network connection, i.e. short or open
circuit cable or broken optical fibre. It may also
indicate that there is a NGM PCB hardware
fault.
There would normally be two fault messages -
one at each panel either side of the cable fault.
In some situations only one message may be
displayed where communication is only
operating in one direction.
2 net network you may
997-274-000-6, Issue 6
September 2009