Polycom VVX600 Quick Reference page 2

Transfer a Call
1. During an active call, tap Transfer. This will place the
call on hold.
2. Dial the extension you want to transfer the call to.
3. When the party to whom you are transferring
answers the call, consult with them about the call and
tap Transfer again to complete the transfer.
Transfer a Call to Voicemail
Transfer directly to someone's voicemail by transferring
to **<extension#>.
Call Hold
Call hold is used when you want to place a call on hold
and go back to the caller from the same phone. Tap the
Hold soft key to place the call on hold. If in Calls view,
remember to highlight the call first. To resume a held call
tap resume.
Note: The Hold feature applies only to the Local phone.
Held calls can only be picked up from the extension they
were placed on hold from. If you wish to pick them up
from another extension, use the "Transfer a Call" feature.
Redial
1. Press the New Call.
2. Use the finger to scroll through the numbers, and tap
to highlight the number.
3. Press the dial soft key or tap .
Polycom VVX500/600 Quick Reference
Do Not Disturb
To disable ringing, tab Settings from the Home View,
and tap Features > Do Not Disturb. Tap Enable or
Disable.
Initiating a Local Conference Call
1. Establish your first.
2. Touch the Confrnc soft key; the party you have been
speaking to will be put on hold and you will hear the dial
tone.
3. Dial an additional party and wait for them to answer
so you can notify them that you are bringing them into a
conference call.
4. Touch the Confrnc soft key again; all parties are now
on the call.
Note: If the party doesn't answer or doesn't want to
participate in the conference call, press "End Call" and you
will be returned to the original caller.
For Technical Support
Technical support for your service is included and we're
happy to assist with any questions you may have. Our
hours are Monday – Friday, 5am – 6pm PST and we can
be reached by one of the following methods:
1. E-mail us anytime at support@noctel.com.
2. Dial 611 from your NocTel Phone.
3. Call from any phone by dialing a local support line:
Portland, OR: +1 503.764.4300
Toll-Free: +1 888.400.4521
Ref: 080815