Status Line; Reporting Problems - Malvern Mastersizer Series Getting Started

Help Jump
Cursor

Reporting Problems

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The cursor also changes when it moves over certain graphics and buttons.
Clicking these items show more information about them.

Status line

When a menu is selected or the mouse cursor moves over a toolbar button the
status line at the bottom of the Mastersizer window will show information on the
command.
Before reporting a problem please check the relevant sections of the user and
reference manuals, or any accessory manuals, which may have an answer. If the
problem persists try to give as much detail as possible.
If there is a problem in the software try to give information that will allow the
engineers at Malvern to reproduce the conditions. If the problem is in the result
or the analysis the Malvern engineers will require a copy of the Data report.
A list of the Malvern subsidiaries can be found in appendix F.
To print a data report:
. Change the View to Data.
. Select a report print in the File - Print dialogue.
G E T T I N G S T A R T E D
C H A P T E R 2
P a g e 2 . 1 9