Samsung DW80M9 Series Service Manual page 40

Resolution by symptom
● HE(HC) : When heater is not working
Check the drain hose
installation condition.
In Heater operation step, If pressure
switch detect low level water, safety
program is working.
At this time, heater is not operated.
So, water temp. is not increased.
Then, HE error is occurred.
38 _ Troubleshooting
HE(HC)
occur
Heater is OK.
Y
N
Water level in Tub is OK.
Y
Thermistor is OK.
Y
Main PBA is defective.
Please replace it.
N
Fixing or Replace
the Heater assembly.
Fixing or Replace
the Thermistor.
N