Avaya DEFINITY SERIES Manual page 153

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F¦a4F˜*’F¦amV
Observing remotely or by FAC
*’F¦F’˜4"m˜p*’F¦F˜4"dd’˜Oph˜"˜Fhp›F˜dp4"›apm˜p˜dp4"d˜›Fham"d˜¤’amV˜
F¦a4F˜*’F¦amV˜
aOOFFm›˜ ’˜"F˜F„¤aF=˜Op˜da’›Fm_pmd©˜"m=˜da’›Fm—›"dc˜hp=F’˜ ^Fm˜p*’F¦amV˜
dp4"dd©˜p˜Fhp›Fd©˜*©˜
F¨›Fm’apm’:˜dpVa4"d_"VFm›˜ ˜F¨›Fm’apm’:˜"m=˜ ’˜4"m˜*F˜p*’F¦F=˜Fhp›Fd©
Fhp›F˜p*’F¦amV˜a’˜ama›a"›F=˜›^p¤V^˜Fhp›F˜ 44F’’˜p˜ "dd˜ F4›pamV
a›^˜Fhp›F˜ 44F’’:˜"m˜p*’F¦F˜"44F’’F’˜"˜’§a›4^˜¦a"˜"˜›¤mc˜Vp¤z˜
I
=F=a4"›F=˜›p˜Fhp›F˜ 44F’’˜p˜¦a"˜"˜ ˜›p˜›^F˜Fhp›F˜ 44F’’˜
F¨›Fm’apm˜Fhp›F˜p*’F¦amV˜§pc’˜§a›^˜"dd˜›©zF’˜pO˜ ˜›¤mc’:˜am4d¤=amV˜
 _ ˜"m=˜›aF˜›¤mc’:˜"m=˜
a›^˜ "dd˜ F4›pamV:˜"m˜p*’F¦F˜"44F’’F’˜"˜’§a›4^˜*©˜=a"damV˜"˜ ˜
I
F¨›Fm’apm˜p˜"˜4Fm›"d˜pOOa4F˜| }˜›¤mc˜›^"›˜^"’˜"˜ ˜F¨›Fm’apm˜"’˜a›’˜
am4phamV˜=F’›am"›apm˜ ’amV˜p¤›F_›p˜4phh"m=’:˜©p¤˜4"m˜=F’aVm˜"˜
F¦a4F˜*’F¦amV˜¦F4›p˜›p˜"ddp§˜"˜ ˜4"dd˜›p˜=aF4›d©˜"44F’’˜"˜’zF4aOa4˜
F¨›Fm’apm˜›p˜*F˜p*’F¦F=˜p˜"˜F¦a4F˜*’F¦amV˜=a"d˜›pmF˜ ›˜›^F˜=a"d˜
›pmF:˜p*’F¦F’˜4"m˜Fm›F˜"m©˜F¨›Fm’apm˜›^"›˜›^F©˜"F˜"¤›^pa«F=˜›p˜
p*’F¦F˜^F˜Opddp§amV˜a’˜"˜’ahzdF˜F¨"hzdF˜pO˜"˜F¦a4F˜*’F¦amV˜¦F4›p
1.wait-time 0 seconds hearing ringing
2.collect 5 digits announcement 2300
("please dial your 5- digit security code")
3.goto step 5 if digits = 12345
4.disconnect after announcement 2000
5.collect 1 digits announcement 2310
("enter 1 to observe sales, 2 to observe billing")
6.route-to number 113001 with cov n if digit = 1
(11=listen-only observe, 3001="Sales" VDN)
7.route-to number 113002 with cov n if digit = 2
(11=listen-only observe, 3002="Billing" VDN)
8.goto step 5 if unconditionally
p¤˜4"m˜4ph*amF˜ "dd˜phz›amV˜"m=˜ "dd˜ F4›pamV˜›p˜zp¦a=F˜’F4¤a›©˜"m=˜›p˜
daha›˜p*’F¦"›apm˜FF˜
F4›pamV— ˜ ¤a=F˜Op˜amOph"›apm˜"*p¤›˜4F"›amV˜"˜F¦a4F˜*’F¦amV˜¦F4›p
QQQ_¢_Q¬
’˜ ^Fm˜p*’F¦amV˜Fhp›Fd©:˜p*’F¦F’˜h¤’›˜¤’F˜
:˜›^F˜p*’F¦F˜4"mmp›˜›pVVdF˜*F›§FFm˜hp=F’˜^©’a4"d˜
˜p¦F˜"m"dpV:˜s:˜p˜ 
  ˜ m›Fza’F˜ phh¤ma4"›apm’˜F¦F˜ "dd˜
’˜
’’¤F˜s˜ ¤mF˜snnn
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