Avaya DEFINITY SERIES Manual page 49

All manuals and user guides at all-guides.com
¤›ph"›a4˜ "dd˜ a’›a*¤›apm
Trunk groups and ACD splits
O˜©p¤˜"’’aVm˜"m˜
I
Vp¤z˜"m=˜›^"›˜’zda›Œ’˜F¨›Fm’apm˜a’˜d"›F˜4^"mVF=:˜©p¤˜h¤’›˜"d’p˜4^"mVF˜
›^F˜›¤mc˜Vp¤zŒ’˜am4phamV˜=F’›am"›apm˜›p˜"˜¦"da=˜F¨›Fm’apm
"dd’˜am4phamV˜pm˜"˜mpm_ ˜›¤mc˜Vp¤z˜4"m˜p¤›F˜›p˜"m˜
I
pO˜›p˜"m˜"››Fm="m›˜ "dd’˜am4phamV˜pm˜"m©˜mpm_ ˜›¤mc˜Vp¤z˜4"m˜^"¦F˜
pmd©˜pmF˜zah"©˜=F’›am"›apm”˜›^FFOpF:˜›^F˜›¤mc˜Vp¤z˜h¤’›˜*F˜=F=a4"›F=˜
›p˜›^F˜
p˜
I
"VFm›’˜"F˜dpVVF=˜p¤›˜p˜am˜ ˜§pc˜hp=F:˜am4phamV˜
F4Fa¦F˜"˜*¤’©˜’aVm"d˜aO˜mp˜4p¦F"VF˜z"›^˜a’˜zp¦a=F=˜|¤mdacF˜p›^F˜
"¤›ph"›a4_am˜›¤mc˜Vp¤z’:˜§^a4^˜F4Fa¦F˜amV*"4c˜Oph˜›^F˜4Fm›"d˜
pOOa4F}
˜’§a›4^F’˜¤’¤"dd©˜=pz˜4"dd’˜›^"›˜Fh"am˜¤m"m’§FF=˜"O›F˜›§p˜›p˜›^FF˜
I
ham¤›F’˜^FFOpF:˜aO˜"m˜am4phamV˜ ˜4"dd˜„¤F¤F’˜›p˜"˜’zda›˜§a›^p¤›˜
^F"amV˜"m˜"mmp¤m4FhFm›˜p˜h¤’a4:˜"m=˜›^F˜4"ddF˜^F"’˜ ˜amV*"4c˜Op˜
›§p˜›p˜›^FF˜ham¤›F’:˜›^F˜ ˜=pz’˜›^F˜4"dd
Agent considerations
VFm›’˜’^p¤d=˜mp›˜*F˜¤’F=˜Op˜^¤m›˜Vp¤z˜4"dd’˜"m=˜
I
’ah¤d›"mFp¤’d©˜›^F§a’F:˜"dd˜4"dd’˜Oph˜pmF˜’zda›˜|Fa›^F˜
Vp¤z}˜"F˜"m’§FF=˜Oa’›˜ p˜F¨"hzdF:˜aO˜
mpmF˜pO˜›^F˜^¤m›_Vp¤z˜4"dd’˜"F˜"m’§FF=˜¤m›ad˜"dd˜pO˜›^F˜
"m’§FF=
VFm›’˜§a›^˜h¤d›a"zzF""m4F˜z^pmF’˜4"m˜F4Fa¦F˜pmd©˜pmF˜
I
›ahF˜¤mdF’’˜¤d›azdF˜ "dd˜ "m=damV˜a’˜"4›a¦F˜ a›^p¤›˜ :˜"˜z^pmF˜a’˜
"¦"ad"*dF˜Op˜"m˜
h"©:˜^p§F¦F:˜F4Fa¦F˜mpm_
Vector-controlled splits
p¤˜4"m˜Fm^"m4F˜
I
VFm›˜FdF4›apm˜ p˜=F›"adF=˜amOph"›apm˜pm˜¦F4›p_4pm›pddF=˜’zda›’:˜’FF˜
›^F˜
¤a=F˜ F4›p_4pm›pddF=˜’zda›’—’cadd’˜’^p¤d=˜mp›˜*F˜4"ddF=˜=aF4›d©˜¦a"˜›^F˜
’zda›—’cadd˜F¨›Fm’apm˜|am’›F"=˜pO˜¦a"˜"˜ ˜h"zzF=˜›p˜"˜¦F4›p˜›^"›˜
›Fham"›F’˜›^F˜4"dd˜›p˜"˜¦F4›p˜4pm›pddF=˜’zda›—’cadd}˜ p§F¦F:˜aO˜’zda›—’cadd˜
F¨›Fm’apm’˜"F˜4"ddF=:˜›^F˜4"dd’˜=p˜mp›˜F4Fa¦F˜"m©˜"mmp¤m4FhFm›’:˜"F˜
mp›˜Op§"=F=˜p˜F=aF4›F=˜›p˜4p¦F"VF:˜"m=˜=p˜mp˜am›"Odp§—am›FOdp§˜›p˜
"mp›^F˜^¤m›˜Vp¤z
^F˜pd=F’›_4"dd_§"a›amV˜›Fham"›apm:˜§^a4^˜a’˜"¦"ad"*dF˜§a›^˜ "dd˜ F4›pamV:˜
I
a’˜’¤zzp›F=˜Op˜"VFm›’˜§^p˜"F˜’F¦a4amV˜
QQQ_¢_Q¬
˜’zda›˜F¨›Fm’apm˜"’˜›^F˜am4phamV˜=F’›am"›apm˜pO˜"˜›¤mc˜
˜’zda›˜p˜"˜ 
˜G¬¬˜F¦a4F˜§a›^˜  ˜p¦F˜"˜§amc—§amc_›aF˜›¤mc:˜aO˜"dd˜
˜4"dd˜pmd©˜aO˜"dd˜4"dd˜"zzF""m4F’˜"F˜a=dF˜^F˜"VFm›˜
˜4"dd’˜§^adF˜"4›a¦F˜pm˜"m˜
˜*©˜¤’amV˜ "dd˜phz›amV:˜ "dd˜ F4›pamV˜"m=˜ ¨zF›˜
  ˜ m›Fza’F˜ phh¤ma4"›apm’˜F¦F˜ "dd˜ F4›pamV—
˜’zda›˜am’›F"=˜
˜4"dd’˜
˜’zda›˜4"dd’˜
˜p˜^¤m›˜
˜4"dd’˜"F˜"m’§FF=˜Oa’›:˜
˜4"dd’˜"F˜
˜4"dd˜"›˜"˜
˜4"dd
˜
˜4"dd’˜pmd©
’’¤F˜s˜ ¤mF˜snnn
1-35