Are My Power Line Communication Bridges Working; Issue: Internet Traffic Is Slower After Installing A Bridge; Asoka Pl9650; Asoka Pl9660-Q1 - enphase M250 Troubleshooting Manual

Are my power line communication bridges working?

Use the status lights to verify connections.
Indicator LED
Power On
Off
PLC Activity Flashing
Off
Ethernet Link On
Flashing
Off

Issue: Internet Traffic is Slower After Installing a Bridge

Cross talk occurs when a power line communication bridge establishes communication with a bridge in a
neighboring home or business. Crosstalk impacts the volume of Internet traffic. To determine if an
Internet traffic slowdown problem originates from crosstalk, disconnect the bridge from the router. If the
Envoy stays online and the bridge continues to indicate connectivity, you may be gaining connectivity
from another bridge. Reconnect the bridge to the router and disconnect the other bridge from the Envoy.
If the volume of Internet traffic increases, other devices may be gaining access to the Internet through
your bridge. Reconnect the bridge. To prevent crosstalk, use the solution below according to the type of
bridge you have.

Asoka PL9650

1. Verify that both adapters are plugged in to an outlet and that one adapter is
connected via Ethernet cable to the router while the other is connected via
Ethernet cable to the Envoy.
2. Change the password for your pair of bridges so that neighboring devices
can no longer gain access to the Internet through your bridge. Use Asoka's free, Windows-only
configuration software to change the password. Go to the "Advanced" screen of the configuration
utility and change the password. Follow any additional instructions. The configuration software is
available at http://www.asokatech.com/downloads-page.

Asoka PL9660-Q1

1. Verify that both adapters are plugged in to an outlet and that one adapter is
connected via Ethernet cable to the router while the other is connected via
Ethernet cable to the Envoy.
2. On one adapter, press and hold the Sync/Reset button for one second,
then release. The Power LED starts flashing.
3. Within two minutes of releasing the Sync/Reset button on the first adapter, press and hold the
Sync/Reset button on the second adapter for one second. The Power LED starts flashing.
4. Allow 15 seconds for pairing to occur. When pairing is successful, the power LED lights up solid.

ReadyNet EN200

1. Verify that both adapters are plugged in to an outlet and that one adapter is
connected via Ethernet cable to the router while the other is connected via
Ethernet cable to the Envoy.
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Status
Device is powered on
No power
Activity on power line
No activity on power line (should flash
intermittently)
There is Ethernet connectivity
There is Ethernet traffic
No Ethernet activity
 2014 Enphase Energy Inc.
Troubleshooting an Enphase System
August 2014