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Section 9
Trouble Shooting and Quick Tips
9.1
Troubleshooting
This section of the manual offers suggestions for troubleshooting hardware problems. Please read
this section if you encounter a problem when installing the control panel. If these suggestions do
not solve your problem or if you encounter a problem that is not listed here, contact Silent Knight
Technical Support for assistance.
9.1.1
JumpStart
Jumpstart will learn all of the SLC devices and SBUS annunciators attached to the system. Do a
JumpStart first and any customization second.
1. Press and hold the JumpStart key until "PIN" is displayed
2. Enter the installers code on the 10 digit keypad
3. "SLC" "Prg" will be displayed until the JumpStart is complete
9.1.2
View Active Points
View Active Points (alarm, non-system trouble, and supervisory conditions)
Press the corresponding ID key (e.g. Alarm ID)
Use Prev and Next to view more active points of that type
9.1.3
Disable Or Re-Enable A Zone
1. Press the Zone x Disable button on the keypad
2. The PZT will sound a trouble
Can be silenced by pressing Signal Silence (ALL points in that zone are affected)
9.1.4
Silence the Board PZT
Press ACK
9.1.5
Silence the Notification Appliances
1. Press SIGNAL SILENCE
2. If Silence/Reset Inhibit Enabled is selected in programming, that button and the SYSTEM
RESET button are ignored for the first 30 seconds of the first alarm or supervisory signal
151450
9-1
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