Section Overview; Basic Troubleshooting; Problem Symptoms And Possible Causes; Section 1.6: Troubleshooting - Intelligent Motion Systems IB Series Operating Instructions Manual

S e c t i o n 1 . 6
S e c t i o n O v e r v i e w
This section will cover the following:
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B a s i c T r o u b l e s h o o t i n g
In the event that your IB series drive doesn't operate properly, the first step
is to identify whether the problem is electrical or mechanical in nature. The
next step is to isolate the system component that is causing the problem.
As part of this process you may have to disconnect the individual compo-
nents that make up your system and verify that they operate independently.
It is important to document each step in the troubleshooting process.
You may need this documentation to refer back to at a later date. These
details will greatly assist one of our application engineers in determining
the problem should you need assistance.
Many of the problems that effect motion control systems can be traced to
electrical noise, software errors, or mistakes in wiring.
P r o b l e m S y m p t o m s a n d P o s s i b l e C a u s e s
S y m p t o m
Motor does not move.
P o s s i b l e P r o b l e m
No power.
Step clock is not grounded to opto supply ground.
Unit is in a reset condition.
Unit is disabled.
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T r o u b l e s h o o t i n g

Basic Troubleshooting.

Common Problems/Solutions.
Contacting Application Support.
Product Return Procedure.
24 Month Limited Warranty.