Polycom VVX 300 & 400 Phones | Simple User Guide
Forward Calls
To forward incoming calls to a contact:
1 Press Forward, then use the directional pad
to highlight "Forward to a Contact", then press
Select.
2 Enter your contact's number using the keypad
and press More, then press OK.
• If you want to forward calls to someone on
your Contacts list, after pressing "Forward to a
Contact", press More, press Contacts, highlight a
contact by using the directional pad, then press
Forward.
To forward incoming calls to voicemail:
1 Press Forward, highlight "Forward to
Voicemail" using the directional pad, press Select.
Disable Call Forwarding
1 Press Forward, highlight "Disable Call
forwarding" using the directional pad, press
Select.
Add Contacts
To add contacts to your phone:
1 Press More, press Contacts, press More, press
Add.
2
2 Enter your contact's email address and press
Submit.
Text is entered using multiple key presses to get the
character associated with each key on the dial-pad.
Timing is the trick — if you wait too long between
button presses on the same key (to advance to
the next character on that key), it will enter two
characters. Press the « button to backspace. To enter
successive characters from the same key, wait a
second for the first character to take before pressing
the key again, or press right on the directional pad
to advance to the next character quickly.
• Tip: For email addresses and URLs, the "@" and "."
(as in user@me.com) is on the * key on the dialpad.
To add a phone number to your Contacts:
1 Press Mode.
2 Press the down arrow on the directional
pad. This will bring up a window that identifies
"URL" and "Tel". "URL" is the default and will be
checked. Pressing the down arrow will highlight
"Tel".
3 Press the center button of the directional pad
(or select OK). This will change the entry mode
from "URL" (email) to "Tel" (numeric).
4 Enter the phone number including the area
code from the keypad and press Submit.
To add contacts from the Skype for Business
client (will automatically populate to your phone):
1 On the Skype for Business client Contacts
view, in the "Search" bar at the top of the client
type the Name, Email Address, Skype Name and
Location, or Phone Number.
2 Skype for Business will search the directory
and show one or more matches. Right click the
contact you want to add.
• A drop down will show the possible actions.
Click "Add to Contacts List".
• The drop down will show the possible groups
in your contacts. Click on the group and the
contact will be placed in that group. If you have
not yet created the group for a contact, Select
"Other Contacts" as the group, and you can move
the contact later.
3 To Add a New Group, click the
below the magnifying glass on the upper right of
the Skype for Business client.
• The drop down will show options. Click
"Create a New Group", name it, and hit Enter.
• Move a contact in any group to any other
group by right clicking on the contact, click
"Move Contact To" and in the drop down, then
click the group name you wish to add the contact
to.
NEED HELP?
Call our expert support team
Mon-Fri 8 AM - 6 PM CT
800-641-6416
icon
Need help?
Do you have a question about the VVX 300 Series and is the answer not in the manual?