Inspect For Damage; How To Return An Instrument For Service - Keysight Streamline Series Startup Manual

Getting Started
STEP 1. Unpack and Inspect the P937xA Network Analyzer
Figure 1-1 ESD protection setup
Unpack the P937xA network analyzer from the shipping containers. Keep the
black plastic port protectors and the shipping containers for possible reuse.

Inspect for Damage

After unpacking a network analyzer, inspect it for any shipping damage. Report
any damage to the shipping agent immediately, as such damage is not covered
by the warranty.
To avoid damage when handling the network analyzers, do not touch
exposed connector pins.

How to Return an Instrument for Service

Should it become necessary to return a network analyzer for repair or service,
follow the steps below:
1. Review the warranty information shipped with your product.
2. Contact Keysight to obtain a Return Material Authorization (RMA) and
1-6
return address. For assistance finding Keysight contact information, go to
www.keysight.com/find/assist (worldwide contact information for repair
and service).
Keysight Technologies Startup Guide